Last post on Dec 09, 2013 at 6:08 AM
You are in the Toyota RAV4
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Toyota RAV4, SUV
#114 of 182 Re: Oil consumption & TSBs [ravnmad]
May 19, 2013 (7:13 am)
Hi. Thanks for your post. I was planning on contacting many of the agencies that you contacted and I saw that you already did it with little success... Do you mind telling me what state you're in? I'm in NJ and I'm completely frustrated with the same issue with my Rav4. Toyota does not want to budge on this and I'm stuck. Thanks!
#115 of 182 Re: Oil consumption & TSBs [rav4re]
May 20, 2013 (5:53 am)
I'm located near Buffalo NY and the dealer I worked with was Toyota of Batavia. The dealership was useless in helping my cause.
I have heard of some folks getting much better support from their dealers. They must have had better training in customer service or they were just compassionate people that understood that there was a big problem with the manufacturer that they were willing to fight for.
#116 of 182 Re: Oil consumption & TSBs [ravnmad]
May 22, 2013 (8:39 am)
Just returned from Toyota service department after 1200 miles and the tech told me because oil was not down much, about a pint, we shouldn't spend the money to replace pistons and rings, just keep checking and adding oil when needed. Don't want to spend the money, but don't want engine problems either.
#117 of 182 Re: 2006 RAV 4 oil consumption [justus6]
Jun 10, 2013 (11:01 am)
My 2007 Rav 4 has 59,000 miles and still under platinum coverage extended warranty for another 3 months.
I am struggling with the Oil consumption issue for last 9 months. I had done all the scheduled maintenance and oil changes with the dealer and I was made to undergo almost 6 oil consumption tests by Woburn Toyota MA, Every time they sent me back saying it is within the spec ( even though the car burnt 1 quat in 1200 miles).
This time I went to Lexington Toyota MA, They agreed to use my own Mobil 1 - 5W20 synthetic oil and allowed me to watch it personally, I took pictures of the dip stick level (to make sure they fill only till max level in dip stick), I had them mark everything with a white marker and at the end of 1200 miles I checked again with the technician. The car was consuming little more than 1 quat.
Now I have called the Toyota financial svcs customer care and spoke to a few representatives and a supervisor, here is the update.
Toyota will cover the repair, if it is part of TSB0094-11 oil burn problem ( http://www.rav4world.com/tsb/2011/T-SB-0094-11.pdf ).
I have to give the dealer a Customer Authorized Tear Down of the engine. If it turns out to be a TSB oil burn issue, Toyota will pay for it, if not I am liable for the tear down charges. I still do not know how much it costs or if the dealer will waive it for me. I will keep you posted here.
Here is what I want to know from any of the experts here
1. My old dealer was using 5W30 oil in my RAV4 since around 15k miles even though Rav4 4 cylinder engine is supposed to use only 0W20 or 5W20 oil. Is the viscosity of the oil anything to do with the Oil Burn problem, Could they be using the higher viscosity 5W30 oil to suppress the oil burn problem till the warranty expires?
2. Is the Oxygen Sensor replacement related to the oil burn issue? I too had to replace the oxygen sensors a few months back.
I really wish Toyota made a recall for this, instead of making me undergo such a lengthy & painful process in spite of me spending tonís of money on the platinum coverage extended warranty.
#118 of 182 Re: 2006 RAV 4 oil consumption [javatechie]
Jun 10, 2013 (5:44 pm)
When my dealer agreed to fix my problem, I was also told that if it was not the problem related to the TSB, I would be responsible for the tear down of the engine. I am not sure what to tell regarding whether you should authorize the tear down since my car was almost empty at the end of my consumption tests. Check to see if your vin number is part of the TSB.
#119 of 182 Rav4 burning oil - Vin #'s
Jun 11, 2013 (4:16 am)
I checked out the TSB for this issue posted above (I requested that someone post a while ago); here it is again:
It looks like the TSB states that this issue is limited to 4-cylinder Toyotas. Has anyone experienced this issue w/ V6 Rav4's?
Thanks alot -
#120 of 182 Rav4 burning oil
Jun 11, 2013 (11:48 am)
Does anyone know if there is a class action suit in the works? If so would you please forward me the information so that I can join? I'm so done with Toyota. Brought my first and last toyota!!!!
#121 of 182 Re: 2006 RAV 4 oil consumption [javatechie]
Jun 13, 2013 (7:09 am)
Yes, the 5-30w is an attempt to slow down the oil consumption. Some Subaru owners are experiencing higher oil consumption with using 0-20w oil and some are trying heavier weight oils such as 5-20w or 5-30w.
#123 of 182 Re: Rav4 burning oil [jenthomas]
Jun 17, 2013 (12:07 pm)
Jenthomas, have you filed a report at www.toyota.com & the www.nhtsa.gov, pls do so it you have not. Especially with the nhtsa.gov, once they have many complaints they can get Toyota to start doing recalls. I too have a 2006 RAV4 with the same problem. Thanks!