Last post on May 22, 2013 at 9:39 AM
You are in the Toyota RAV4
What is this discussion about?
Toyota RAV4, SUV
#107 of 116 Re: Oil consumption & TSBs [ravnmad]
May 04, 2013 (7:58 am)
Is it possible that not all vehicles with VINs listed will not have an issue with oil consumption? So far, first 1200 miles has shown no loss of oil.
#108 of 116 Re: Oil consumption & TSBs [ravnmad]
May 04, 2013 (10:14 am)
Sorry that you had to come out of pocket. My dealer paid for everything including a rental car for 7 days while it was being repaired.
I have since traded my 2008 Rav 4 and bought another Rav 4.
I think it depends on what dealer you have but I would continue to fight this because Toyota should be taking care of this.
#109 of 116 Re: Oil consumption & TSBs [lizzie07]
May 06, 2013 (5:31 am)
I suppose it's possible that some engines perform better than others because it's a mechanical tolerance that causes the blow through of oil.
I agree with lizzie07 in that a GOOD dealer would want to support their customer and push back to Toyota. In my case, the dealer made me feel like it was all my fault and that they didn't have a clue about this condition.
It seems that this happens more progressively as the vehicle approaches the 50-60k mile mark. Regardless, my oil light never came on but once and the reservoir was empty by then and the damage was done. Bottom line is that any vehicle that consumes oil that much with todays technology is just a poor design. In this case, Toyota realizes the design flaw but opts to pick and choose who they help starting with whether you had your vehicle seviced by Toyota or not (which is against the law according to the Magnuson Moss Warraty Act).
#110 of 116 Re: Oil consumption & TSBs [ravnmad]
by steve_ HOST
May 06, 2013 (5:55 am)
"Before you say "hey, that's not fair" keep this in mind: why should the dealer offer any help on the manufacturer's behalf to customers that are not loyal to the dealer when having their vehicle maintenance performed? If you service your vehicle through an independent or aftermarket facility, what does the manufacturer owe you in terms of assistance?"
Different story if your vehicle is still under warranty.
The Secret Warranty
How Can a Technical Service Bulletin Help Me?
#111 of 116 sold my 2007 Rav4
May 06, 2013 (12:45 pm)
Just sold my 2007 Rav4. Goodbye TOYOTA and GoodBye Dealership.... who thinks burning one quart of oil per 1200 miles is OK. I am glad I am out of this before my engine or O2 sensor blow out. Just got a 2013 Honda CRV. Good Luck to all fo you.
#112 of 116 replaced one engine RAV4, 2nd one going fast
May 06, 2013 (5:50 pm)
Hi, I had same oil consumption issues listed above and at 99,000 miles had my engine replaced under my extended warranty (which everyone laughed at me originally for buying) with a used engine (under 20,000 miles). I started having some issues about 11,000 miles after engine was replaced. I now have 133,000 miles on my car and altho the dealership has been great working with me and has done another oil consumption test, it's too late to get the engine replaced under now expired 12,000 mile warranty. The oil consumption test showed that there is engine failure. I have taken the advice from one of the bloggers above and emailed a complaint to the Nat'l Highway Traffic Safety Administration so they could start an investigation which will hopefully lead to a recall. I noticed Camrys from 2007-08 are having same problems. I feel like I just lost the blue book value on my car. Who is going to buy it?
#113 of 116 Re: oil consumption on '07 Rav4 [sparkley]/TSF
May 10, 2013 (5:06 am)
A favor to ask: could you please post the TSB (Toyota Service Bulletin) listing that you obtained regarding this particular issue, including all of the affected VIN #'s? I found the 2007 Rav4 TSB online toyotaproblems.com, but it did not list this issue.
Thank you very much in advance,
#114 of 116 Re: Oil consumption & TSBs [ravnmad]
May 19, 2013 (8:13 am)
Hi. Thanks for your post. I was planning on contacting many of the agencies that you contacted and I saw that you already did it with little success... Do you mind telling me what state you're in? I'm in NJ and I'm completely frustrated with the same issue with my Rav4. Toyota does not want to budge on this and I'm stuck. Thanks!
#115 of 116 Re: Oil consumption & TSBs [rav4re]
May 20, 2013 (6:53 am)
I'm located near Buffalo NY and the dealer I worked with was Toyota of Batavia. The dealership was useless in helping my cause.
I have heard of some folks getting much better support from their dealers. They must have had better training in customer service or they were just compassionate people that understood that there was a big problem with the manufacturer that they were willing to fight for.
#116 of 116 Re: Oil consumption & TSBs [ravnmad]
May 22, 2013 (9:39 am)
Just returned from Toyota service department after 1200 miles and the tech told me because oil was not down much, about a pint, we shouldn't spend the money to replace pistons and rings, just keep checking and adding oil when needed. Don't want to spend the money, but don't want engine problems either.