Last post on Nov 30, 2013 at 10:43 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#431 of 608 Re: 2007 Mazda Cx-7 Turbo; under warrantly but won't cover due to "sludge" [boogitybop]
by Stever@Edmunds HOST
Jun 21, 2012 (4:33 pm)
Instead of trying to get a class action together that will take years, and may only get you a coupon off a new Mazda, maybe you should consider just suing them yourself. You could even do it in small claims court.
We see this almost every day - someone is mad over a car problem but they always want the other guy to take the lead and do something. Nothing much ever comes from it. There's plenty of lemon lawyers out there; go talk to one or two of them and see what they recommend you do as an individual owner.
If you win, and there's no gag order imposed, then you can come back and tell the other unhappy owners how to do it. (link)
There was a successful suit against Toyota for sludge not that long ago; wonder why the three lawyers you talked to said there wasn't any chance.
Meckstroth v. Toyota
#432 of 608 Re: Mazda 2010 Turbo Problem/ Mazda Declined Warranty [jsgnyc]
Jul 01, 2012 (7:15 pm)
I have the same problem , the turbo just went on my CX7 2007, 44500 miles. The timing change actuater and chain are also shot according to the dealership. The dealer ship is also saying their is sludge in the Engine. I never had a probelm with a car with such low milage. From what I have been reading a lot of consumers are having this problem. The car is driven by my wife and is not driven hard at all, I cannot see how these two items could wear with such low milage.
#433 of 608 Re: Mazda 2010 Turbo Problem/ Mazda Declined Warranty [plopes]
Jul 02, 2012 (2:35 am)
Best advice.....fix the car, and then sell it. There is a limited warranty out there. Call Mazda and nicely register your complaint, and ask them to fix it.
Then sell the car right away!!!!! 2 turbos in mine, plus timing chain, "sludge"
(nonsense). Good luck....mine is going up for sale this week before it breaks again!!!!! 2007 !!!!">
#435 of 608 Re: Mazda 2010 Turbo Problem/ Mazda Declined Warranty [redheadedlp]
Jul 26, 2012 (8:53 pm)
I would be interested I am in Australia though does that make a difference. My Turbo went on my 2007 CX7 at 55 000kms and my timing chain recently blew and destroyed my engine and the engine is full of thick sludge. I have only done 82 000km. I am struggling to find a second hand engine to put in as so many have broken turbos. It is going to cost me $12000 to repair. The car is only 5 years old and has never been driven hard. Let me know if you have any advice. I am suffering so much financially because of this car.
#439 of 608 Re: Mazda 2010 Turbo Problem/ Mazda Declined Warranty [redheadedlp]
Jul 29, 2012 (5:50 pm)
I would be interested in the class action law suit as I could get no where with MAZDA; oh yes after I had the dealer fix the turbo and timing chain and associated parts I picked the car up drove a total of maybe 10 to 14 miles and had the All wheel drive unit of the drive train get a massive oil leak spilling oil on to the hot exhaust which I could smell the oil burning. I had ask the dealership if anything else would need changed for Service bullitins from MAZDA and they said no, when I had the car towed back by MAZDA and then spoke their Mechanic on what was now wrong he stated that this was also a known issue with this car's drive train and the seals, snap rings ect needed to be changed. Oh by the way at least this was under warranty for the drive train.
The dealership also corrected two or three other parts that were under service bulletins listed by MAZADA.
One other thing that topped this whole problem off was as I left the dealerships driveway the cars tire sensor went off staing the Tire was low on air, When I pulled over to check the tire it was almost flat.
So how can you get information to me on the Law Suit?
#440 of 608 To everyone dealing with timing chain issues and engine failure!!!!
Jul 30, 2012 (6:43 am)
I was recently paid in full for my repairs made even though I was originally hung up on by Mazda because I kept asking to speak to a manager or supervisor. My bill came in around the $4k mark because I had it repaired/completely rebuilt after the timing chain broke. The dealership told me they would only replace the engine entirely which was $5-6k used, and $7-8k new. Talk about hilarious - replacing an engine in a car that was only a few years old and had 65,000 miles on it. I received a letter in the mail from Mazda in January saying they would reimburse me if I forfeited my rights to file a lawsuit down the road. I just wanted my money back, so I sent in the paperwork with receipts, etc. It's called a "Warranty Extension Program - Special Service Program (SSP) 87"
I have never been treated so poorly in my life as I have been with Mazda. I had a similar experience when the AC unit went out at 40,000 miles and of course was another expensive fix. I was eventually re-imbursed for that as well. Mazda drags their feet until they know there are too many people to keep quiet. I will NEVER buy a Mazda again! I replaced mine with a loaded (slightly used) Mercedes Benz ML350 that didn't cost me much more than what I paid for the CX-7. I couldn't be any more ecstatic! I suggest everyone who owns a Mazda product, especially the CX-7, to get rid of it ASAP. I wouldn't waste my time with their newer version either, unless you're made of money!!!