Last post on Dec 11, 2013 at 2:52 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
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#407 of 611 Re: 2007 CX7 [librarygirl19]
Mar 01, 2012 (8:51 pm)
Mazda actually capitulated and paid for half; the dealership admitted there was a "possibility" that the major engine work they did the week before the turbo failure "may have led" to the failure and kicked in half of what was left, so I only paid $800. They charged cost for the parts, and ate some of the labor. Before Mazda corporate accepted anything (I was at 60,100 miles) or any discounts, it was $4800. That seems to be about average.
Depending on your mileage, you can try to get a repair; since they extended the warranty it might help you, and just badger the h*ll out of the corporate rep you call (call the toll-free customer service number; the dealer staff are worthless) and tell them how many messages you've seen online, that by extending the warranty they've admitted liability, blah, blah, blah. Try to sound lawyerly. Don't threaten a suit--that just makes them mad and will shut them down talking to you (I'm a paralegal, so I know whereof I speak).
I will saw that my "new" turbo, now only 6,000 miles old, already is whistling, which means it's heading toward another failure. Leaving it "as is" is NOT an option; your engine will eventually completely die on you.
Good luck, we're all in this together.
#408 of 611 Re: 2007 CX7 [librarygirl19]
Mar 02, 2012 (6:52 am)
After 60 days of hassle with Mazda and the Dealership, I took my car to an excellent independent mechanic. Repair for turbo + timing chain was $3000, vs. $10,000 from the Dealer, who refused to repair individual parts, and would only do an engine replacement.
My mechanic said the car will run perfectly with the parts they are put in, and is puzzled by the Dealership response. I am appalled by this entire situation, and can't help wondering what the Dealer motive is to decline cost effective repairs.
Anyway, if you can fix the car cost effectively, do it, then trade it in if they'll give you a fair price for it!
#409 of 611 Re: Mazda replaced the engine in my 07 CX-7 [antzpatti]
Mar 02, 2012 (1:41 pm)
On Sunday, February 19, 2012 my 2007 Mazda CX7 also became a casualty of an engine failure due to the faulty timing chain at close to 80K mi. The VVT actuator pin apparently broke, resulting in engine failure. The vehicle had made no prior warning signs or noises indicative of a problem. It simply stopped running on the highway at 65MPH. The car became disabled on a winding mountain road and because the breakdown happened so suddenly I had to maneuver into the center median so I would not be blocking an actual lane of travel. Still we were in danger of being hit if an inattentive driver came along, and it was fortunate that a passing sheriff's deputy and his partner spotted us and pulled in behind us with his emergency lighting activated to warn approaching drivers until a tow truck arrive about an hour or so later. This could have been a really dangerous situation.
I have a third party zero deductible extended warranty that was purchased through the credit union when I bought the car used at 45K mi. I had read about issues with the turbo and AC before I bought the car so felt the warranty would come in handy. I was right. Fortunately I had all the service records for all full synthetic oil changes, tune ups, etc. both from the previous owner and from my service visits. I had to wait for an adjuster to look at the car after the dealer had diagnosed the problem before work could begin, and it took TEN DAYS of being without a vehicle before the warranty company notified the dealership that replacement of the engine was authorized and I was finally placed into a rental car. They say it could take at least 2-3 weeks (maybe longer) for the car to be ready... it'll take a week or more just for the parts to be shipped! I'm one of the few lucky ones who didn't have anyone pull the "engine sludge" excuse... I'll be interested to see how the car runs when I get it back, but will certainly be babying it until it's properly broken in. If I'm lucky I'll see the car by the end of March 2012.
#410 of 611 2008 CX7 Timing variable valve issue
Mar 05, 2012 (2:48 pm)
Is there anyone interested in a class action lawsuit regarding the CX7 extended warrantly letter regarding the VVT or variable valve timing issue. I have a car beyond their limit with the problem and it is not going to be covered unless you have service records from Mazda. etc. It is about $2000. I am not the only one. While there a woman came in with the same problem and was told no independent mechanic will touch it and when one does call in for parts they are given the run around on availablity. I also had the aiar compressor issue after warranty and was luckily later reimbursed but this is too much. I am ready to put on the pressure as I aee I am not alone. Enough is enough
#411 of 611 Re: crankcase breather kit [sbmazda]
Mar 12, 2012 (11:00 am)
Following up on my post. Took into dealer on 2/29 to have breather kit installed and I have not seen any amount of smoke or smell since (cross fingers). They mentioned that while they were in there that the turbo looked good. I will keep reporting back, hopefully with good new!
#412 of 611 Re: Thanks for the heads-up. [irritatrix]
Mar 13, 2012 (10:42 pm)
That's a good news indeed..Mazda is taking underselling models out of the rotation. Models like the RX-8 sports car and the Tribute aren't selling, and thus they got to go. Next out the door is the CX-7, which is being exchanged by the CX-5. Mazda discontinues CX-7crossover in U.S.. The CX-7 crossovers SUV by Mazda is barely different than the CX-5 and doesn't sell very
#414 of 611 Re: CX -7 engine problems [hstacy1]
Mar 14, 2012 (1:15 pm)
Had the exact SAME issue... almost identical mileage (just shy of 80k mi) at time of failure about one month ago! My repairs are (thankfully) being covered by my 3rd party warranty company. Vehicle is still in for repairs at the dealership. New engine has been installed, but they just found issues with the turbo, so they have to order the parts and wait for arrival.. then wait and see what else is broken or in need of replacement... in the meantime the dealer has provided me with a 2011 Mazda 6 loaner...
#415 of 611 Re: My Mazda's Noise [delta2565]
Mar 19, 2012 (1:46 pm)
Where did you get the "turbo timer" for the CX7? Thanks
#416 of 611 Update: Engine and Turbo Replaced
Mar 30, 2012 (7:34 am)
One month and 10 days after my CX7 was towed to the dealership after becoming disabled on Feb 19, I finally got the call on Mar 29 that my car was ready for pickup. The extended warranty company provided them with a used engine with 27Kmi on it that they had shipped to the dealership. (I checked the fine print on my warranty paperwork and it states that replacement parts may be new, oem, used, or rebuilt at their discretion) The turbo, however was new and ordered by the dealer. Car seems to be running just fine. No break in period required, as it's a used motor. My cost was nothing out of pocket thanks to the zero-deductible platinum extended warranty, (Best $1300 I ever spent as this is the 3rd time I've used the warranty for repairs) but the invoice shows the price billed to the warranty company was $3242 for the turbo, parts and labor - this did NOT include the cost of the engine, as it was purchased by the warranty company. I've requested a copy of all of their paperwork for my records though. Unfortunately I have no guarantee that this used engine will not exhibit the SAME VVT ACTUATOR PIN FAILURE. The replacement engine is warrantied for 12 mos and the extended warranty is still good for another 20kmi/24 mos. Which has me thinking it'll be trade in time before that period expires...