Last post on Nov 30, 2013 at 10:43 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
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#393 of 608 Re: Mazda replaced the engine in my 07 CX-7 [antzpatti]
Feb 16, 2012 (9:19 am)
I have a 2008 that I am still paying for and was told the engine blew because of lack of oil changes. This is complete hogwash and am looking for information about a class action law suit against Mazda. If anyone knows how I can get involved. I have read hundreds of posting about the engine of the CX7 being a complete piece of china. Mazda mailed a letter stating they extended warranty but not to cover engine. I have had a ford for 14 years and the thing still runs. If you are even thinking about a Mazda DONT. I feel the news media needs to pay attention......
#394 of 608 Re: Up the same river, without a paddle [ckboles]
Feb 16, 2012 (6:27 pm)
The dealership just sent out my pictures today so I am hoping to hear back from Mazda Friday at the earliest or Monday at the latest. I made the dealership send copies of the photos to me via email. My dad, who has been a mechanic for the last 30 years and did all of the regular maintenance, took a look at them today and said there is no more sludge buildup than what he would have expected. But, he still doesn't think they will pay for it under the warranty.
I've been keeping meticulous records as there are several news stations in the area that love to do "on your side" type stories. When my car is fixed and returned, they'll get as much bad publicity as I can produce.
#395 of 608 Re: Up the same river, without a paddle [azielewicz]
Feb 17, 2012 (7:53 am)
The auto manufacturers are trying to save weight in order to increase the average MPG and in order to save weight they are making the parts "lighter duty" than ever!
This leads to more engine problems and ever increasing expensive repairs for the driver. I have the same cx-7 and the VVT started to go out at 55,000 miles. The whole problem is a cheaply produced "key" that is working it's way loose and letting the timing chain get slack and then come off with catastrophic results!
I had mine fixed by a Mazda dealer that honors the warranty and fixed the vehicle in 3 days w/ no questions asked! The issue has come down to lighter duty parts and dealers who don't want to fix anything under warranty due to ever increasing overhead and expenses.
These days, when considering a new or used automotive purchase where warranty from the dealer is concerned--more research needs to be put into the service dept (asking for references from past service customers, etc) than into price potentially paid. Everyone is fixated on price--who ever does an investigation of the service dept before buying a vehicle? The customer only finds out later (like in all these Mazda posts) that the dealer is basically worthless after the papers are signed!
#397 of 608 Re: POS CX-7...Mazda sucks! [rippedoff15]
Feb 17, 2012 (7:33 pm)
Update...Mazda will NOT be honoring their warranty once again. Found out that they did agree that we did all of the maintenance as required, but they don't know what the original owner did with the vehicle... the problem here is that as 2 other mechanics told us, the maintenance (oil changes) had absolutely nothing to do with this issue.
I called their "Customer Care" and was told that they would pay $500 towards the $1600 repair and that they felt that was more than fair on their part. Really...? How? An attorney told us that NO that was not right. A car under warranty is under warranty. Period.
So, how do you fight that...? Well, we are going to pay for the repairs and trade it immediately. We WILL lose alot of money, but will get rid of the POS headache for good.
I think we can agree that things go wrong with products every day...but it's how we are treated that makes the difference of whether we will buy that product again or not. You would think Mazda would get that too!
None of us should ever give up! Keep spreading the word about Mazda... Facebook, emails, word of mouth...any way you can. I am going to keep calling Mazda, sending emails, contacting attorneys for a Class Action, whatever I can. Hopefully someday we will all get a big fat check in the mail for all tha we've had to deal with!!! Good luck all!
#398 of 608 Re: Mazda CX 7 engine issues LAW SUIT [anya80]
Feb 20, 2012 (12:18 pm)
Bought a new cx7 2008 in 08 noticed rattling after you started for a min or two about 7 months ago! as of late failed Air test was told bye dealer needed a 02 censer replaced!DId that passed air test but a week later car engine would run but not move and im told my turbo is out and needs to be replaced ive never gotten any recall letter that ive read people here have gotten and im only at 65,000 miles and have done reg oil changes documented dont know what to do!
#399 of 608 Re: Mazda CX 7 engine issues LAW SUIT [tbonemalone]
Feb 20, 2012 (2:05 pm)
I don't think it matters if you got the letter or not. It is a blanket warranty, take a look at the paper work here:
#400 of 608 Re: Mazda replaced the engine in my 07 CX-7 [cx7worstcar]
Feb 21, 2012 (3:01 pm)
Hi, I am trying to find information on a class action lawsuit as wee
ll. Were you able to get any information regarding this? I (like many others) had my car stop running on me the other night while I was driving on the highway. I took it to a shop where I was told about the timing chain issue. I then called a mazda service dept where I was told I needed to provide all maintence records. Well, my dad has done most of the maintience (oil changes) on my car so I dont have records. Anyway I am a single mom with a 8 month old baby who needs a car and now I am left with out transportation for what sounds like will be an extremely long time.
#401 of 608 Re: Timing chain failure [tiffer74]
Feb 21, 2012 (6:04 pm)
I have a 07' CX7 and just experienced all this crap that so many others have. I see your post is a bit older however I was wondering if you know anything about a class action suit against them. I am so stuck on what to do. I am a single mom of an 8 month old and am barely getting by as it is. I need my car!!!
#402 of 608 Thanks for the heads-up.
Feb 23, 2012 (5:38 pm)
Wow, I was all ready to go look at the new CX-5, but this discussion changed my mind. I realize it's a completely different vehicle with different powertrain components, but I don't like the fact that Mazda has given you all such lousy service and not taken responsibility for what is obviously an inherent issue with that particular model. Cars are generally so reliable these days - I'm sorry you are all having such problems. It also goes to show why it's important to read the forums, and not just the edmunds.com reviews.