Last post on Dec 10, 2013 at 8:18 AM
You are in the Mazda CX-7
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Mazda CX-7, Engine, SUV
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#389 of 609 POS CX-7...Mazda sucks!
Feb 12, 2012 (2:26 pm)
We bought a 2008 CX-7 Grand Touring on February 19, 2011 with around 26,000 miles on it. On January 30, 2012 (around 36,000 miles) the engine light came on and the vehicle lost all power. We took it to our mechanic to have it diagnosed and it came back that the Mass Air Flow Sensor was bad. We had that replaced, but it made no difference at all. The engine light came back on and that mechanic told us we would have to take it to a Mazda dealer and that if it was anything to do with the powertrain, it should still be under warranty. We were happy to hear that indeed it was still under warranty, the turbo had gone out on the vehicle, and that Mazda most likely would cover all costs. A day later the dealership called to tell us that Mazda needed to see proof of maintenance on the oil changes, as there was a "sludge buildup." We had the oil changed as required, but were told that Mazda may not honor the warranty after all...seems it doesn't matter if you did everything right or not, Mazda seems to be denying this MAJOR problem. We are still waiting to hear if this will be covered, and have been doing lots of research on this issue. We wanted to get a jump start on the issue, and have filed a complaint in case it ends up being the nightmare that other owners are describing. There seems to be a major engineering flaw with this model, and we are now afraid of losing everything due to the extreme repair costs associated with this problem. Not to mention recurring issues that seem to arise after the repairs are made! So sorry to read all of the nightmares that all of us are going through...Mazda needs to stop the denial and resolve this issue ASAP! I am going to check out some attorneys in the Chicago area that would take on a Class Action Lawsuit...it looks like there would be plenty of people willing to jump on board for that! Thinking about painting it Lemon Yellow when we get it back!!!
#390 of 609 crankcase breather kit
Feb 13, 2012 (8:57 am)
I mentioned in my original post but bought 07 CX with 14K and now have 47K. I have only had my oil changed at my local Mazda dealership at about every 5K. Took in today for this service and I mentioned that I have seen thick white smoke in the past but not all the time and didn't think much of it (until I started reading here). They ordered a new crankcase breather kit (under recall service extension) and to bring car back when it's in. Did this take care of issues for anyone?
#391 of 609 Up the same river, without a paddle
Feb 14, 2012 (6:13 pm)
I bought my Mazda CX-7 in May '06. This Saturday driving down the highway it lost most of it's engine power and has been "diagnosed" with Turbo failure at a cost of $3,000+. It has roughly 56,000 miles on it. Dealership has already started the same line of junk most people here have gone through -improper maintenance, oil change records, etc. Mazda wants verification pictures, which will cost almost $500 so that I can find out if Mazda will even cover the additional cost. I'm not holding out any hope as the dealership already seems to be intent on doing one over on me and supporting Mazda instead of their customers. I'll be calling Mazda directly tomorrow as well as the original dealership I purchased from (about two hours away). Once fixed I'm looking to trade it in at another dealership- I don't want to risk going through this again and again as some others have. What a frustrating situation!
#392 of 609 Re: Up the same river, without a paddle [azielewicz]
Feb 15, 2012 (11:21 am)
Best of Luck.....still calling Mazda and my extended warranty company, but the response is always the same......can't help you.
When my turbo went out in April 2011, an independent mechanic cited "stretched timing chain" and "actuator problem", however, only my turbo sensor was replaced by my warranty company. December 2011, turbo again out, and I just found out it was due to the stretched timing chain that was never fixed last year. Still no car, unable to pay $7000 for a new engine.
Insist on a replacement engine, and stay on Mazda until they honor the recalls...your mileage is within the range. Fix it if you can then sell it fast!
#393 of 609 Re: Mazda replaced the engine in my 07 CX-7 [antzpatti]
Feb 16, 2012 (9:19 am)
I have a 2008 that I am still paying for and was told the engine blew because of lack of oil changes. This is complete hogwash and am looking for information about a class action law suit against Mazda. If anyone knows how I can get involved. I have read hundreds of posting about the engine of the CX7 being a complete piece of china. Mazda mailed a letter stating they extended warranty but not to cover engine. I have had a ford for 14 years and the thing still runs. If you are even thinking about a Mazda DONT. I feel the news media needs to pay attention......
#394 of 609 Re: Up the same river, without a paddle [ckboles]
Feb 16, 2012 (6:27 pm)
The dealership just sent out my pictures today so I am hoping to hear back from Mazda Friday at the earliest or Monday at the latest. I made the dealership send copies of the photos to me via email. My dad, who has been a mechanic for the last 30 years and did all of the regular maintenance, took a look at them today and said there is no more sludge buildup than what he would have expected. But, he still doesn't think they will pay for it under the warranty.
I've been keeping meticulous records as there are several news stations in the area that love to do "on your side" type stories. When my car is fixed and returned, they'll get as much bad publicity as I can produce.
#395 of 609 Re: Up the same river, without a paddle [azielewicz]
Feb 17, 2012 (7:53 am)
The auto manufacturers are trying to save weight in order to increase the average MPG and in order to save weight they are making the parts "lighter duty" than ever!
This leads to more engine problems and ever increasing expensive repairs for the driver. I have the same cx-7 and the VVT started to go out at 55,000 miles. The whole problem is a cheaply produced "key" that is working it's way loose and letting the timing chain get slack and then come off with catastrophic results!
I had mine fixed by a Mazda dealer that honors the warranty and fixed the vehicle in 3 days w/ no questions asked! The issue has come down to lighter duty parts and dealers who don't want to fix anything under warranty due to ever increasing overhead and expenses.
These days, when considering a new or used automotive purchase where warranty from the dealer is concerned--more research needs to be put into the service dept (asking for references from past service customers, etc) than into price potentially paid. Everyone is fixated on price--who ever does an investigation of the service dept before buying a vehicle? The customer only finds out later (like in all these Mazda posts) that the dealer is basically worthless after the papers are signed!
#397 of 609 Re: POS CX-7...Mazda sucks! [rippedoff15]
Feb 17, 2012 (7:33 pm)
Update...Mazda will NOT be honoring their warranty once again. Found out that they did agree that we did all of the maintenance as required, but they don't know what the original owner did with the vehicle... the problem here is that as 2 other mechanics told us, the maintenance (oil changes) had absolutely nothing to do with this issue.
I called their "Customer Care" and was told that they would pay $500 towards the $1600 repair and that they felt that was more than fair on their part. Really...? How? An attorney told us that NO that was not right. A car under warranty is under warranty. Period.
So, how do you fight that...? Well, we are going to pay for the repairs and trade it immediately. We WILL lose alot of money, but will get rid of the POS headache for good.
I think we can agree that things go wrong with products every day...but it's how we are treated that makes the difference of whether we will buy that product again or not. You would think Mazda would get that too!
None of us should ever give up! Keep spreading the word about Mazda... Facebook, emails, word of mouth...any way you can. I am going to keep calling Mazda, sending emails, contacting attorneys for a Class Action, whatever I can. Hopefully someday we will all get a big fat check in the mail for all tha we've had to deal with!!! Good luck all!
#398 of 609 Re: Mazda CX 7 engine issues LAW SUIT [anya80]
Feb 20, 2012 (12:18 pm)
Bought a new cx7 2008 in 08 noticed rattling after you started for a min or two about 7 months ago! as of late failed Air test was told bye dealer needed a 02 censer replaced!DId that passed air test but a week later car engine would run but not move and im told my turbo is out and needs to be replaced ive never gotten any recall letter that ive read people here have gotten and im only at 65,000 miles and have done reg oil changes documented dont know what to do!