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Mazda replaced the engine in my 07 CX-7

25 messages,  Last post on Nov 16, 2009 at 4:45 PM

You are in the Mazda CX-7 Forum. Your Hosts are steve_ & tidester

What is this discussion about? Mazda CX-7, Engine, SUV


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#4 of 25
Re: engine problem! [sproud] by howardru
Sep 24, 2009 (5:36 pm)
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Replying to: sproud (Sep 24, 2009 1:06 pm)

The warranty expires on 3 years or 36,000 miles. You've obviously passed the 36K mile warranty.
 
With that said, even with the proof of service records, Mazda legally doesn't have to do anything for you. Now, in reality, they really should with only a few hundred miles over the warranty AND you have complete proof of service records.
.
Have them call in the Mazda regional manage to review your situation. As a matter of good faith, they really MUST replace the engine. If they don't then call your local consumer advocate (TV, newspaper) and get them on the case. Nothing like bad publicity on TV to get your problem resolved.
#5 of 25
engine problem! by howardru
Sep 25, 2009 (2:51 am)
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soooooooo glad I got that extended warranty for piece of mind
#6 of 25
Re: engine problem! [howardru] by leggwork
Sep 27, 2009 (11:55 am)
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Replying to: howardru (Sep 25, 2009 2:51 am)

you're assuming that the ext warranty vendor won't give you the same runaround on coverage?????
#7 of 25
Re: engine problem! [leggwork] by howardru
Sep 27, 2009 (4:48 pm)
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Replying to: leggwork (Sep 27, 2009 11:55 am)

They can try, but I keep all the documentation and know how to get them to see the situation from my drivers seat..... I've fought that battle before and consistantly win...
#8 of 25
Re: engine problem! [howardru] by howardru
Sep 28, 2009 (10:29 am)
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Replying to: howardru (Sep 25, 2009 2:51 am)

This is the plan that I got for my CX-7
 
http://www.authorizedfordwarranties.com/mazda/plan-TotalCare.html
 
You can get a quote for your car in this system but these are "list' prices. They have the 120/100 for a CX-7 AWD under 25K miles for $2187. Think I paid $1600 at the dealer.
 
#9 of 25
CX -7 engine problems by desertgirl1
Sep 29, 2009 (9:54 am)
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Well I've spent most of my morning searching for others who are having the same issues I am having with my CX -7 (07) and I have to say that surprisingly I have been able to find a lot of people with similar issues. BTW the warranty for the power terrain is 60,000 not 36,000. My vehicle is still under warranty and Mazda is also claiming that even though the timing chain broke and the VVT acuator that the engine damage was due to lack of maintenance not due to the breaking of the chain. It sounds like as consumers we have to stand up and fight these bullies! I'm a single mother, work hard for my money, and now I have to pay a car that doesn't run! Its been in the shop since May so I have now been out of a car for 4 months even though I pay my monthly payments, pay my vehicle insurance, I still have no vehicle. Oh and by the way I did purchase the extended warranty but that does you no good if you're car still falls under the original warranty.
#10 of 25
Re: CX -7 engine problems [desertgirl1] by howardru
Sep 29, 2009 (3:24 pm)
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Replying to: desertgirl1 (Sep 29, 2009 9:54 am)

Powertrain is not the engine.
 
Powertrain is the transmission system or AWD system for turning the wheels.
 
A timing chain break (which seems to be very suspect) is an engine failure, not drive train failure, thus a timing chain failure is only covered under the 36K mile warranty.
 
Any, I would recommend that you contact this person at the USDOT and let him know of your issue, and that of the dozens of other owners who are having this problem with the 07 model.
 
Derek L. Rinehardt
Safety Defects Engineer / Federal Investigator
U.S Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation, Vehicle Controls Division
1200 New Jersey Ave, SE
W48-219, NVS-213
Washington, DC 20590
Office: (202) 366-3642, (877) 536-8368 x63642
Fax: (202) 366-1767
Email: Derek.Rinehardtdot.gov
#11 of 25
Re: CX -7 engine problems [howardru] by niko61
Oct 10, 2009 (4:19 am)
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Replying to: howardru (Sep 29, 2009 3:24 pm)

Per Mazda website:
 
Powertrain Warranty Parts List
The listed below are the powertrain components covered under the Powertrain Limited Warranty:
Engine
Cylinder Block, Cylinder Head, and All Internal Lubricated Parts (Piston engines)
Rotor Housing and All Internal Parts (Rotary engines)
Timing gears
Timing chain/belt and tensioner
Timing chain/belt front cover and gaskets
Flywheel
Valve Covers
Oil Pan
Oil Pump
Intake Manifold
Exhaust Manifold
Engine Mounts
Turbocharger Housing and All Internal Lubricated Parts
Supercharger Housing and All Internal Lubricated Parts
Powertrain Control Module
Water Pump and Gasket
Thermostat
Fuel Pump
Seals and Gaskets
Freeze Plugs were not added
Transmission and Transaxle
Transmission Case and All Internal Parts
Torque converter
Clutch Pressure Plate
Transmission Mounts
Transfer Case and All Internal Parts
Transmission/Transaxle Control Module
Front/Rear Drive System
Final Drive Housing & all Internally Lubricated Parts
Manual and Automatic Hub (4X4)
Front Wheel Hubs and Bearings (FWD Transaxles)
Rear Axle Housing & all Internally Lubricated Parts
Axle/Drive Shafts
Propeller shaft (RWD and AWD only)
Universal Joints
Constant Velocity Joints
Rear Axle/Hub Bearings (RWD and AWD only)
Seals and Gaskets
#12 of 25
Re: CX -7 engine problems [niko61] by howardru
Oct 10, 2009 (3:51 pm)
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Replying to: niko61 (Oct 10, 2009 4:19 am)

OK. I'm completely wrong. Thanks..
#13 of 25
2007 Cx7 Chain Slap Noise ? by maytagman
Oct 13, 2009 (2:51 pm)
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So just returned from Mazda dealer my complaint was the engine sounds like a diesel ticking noise , At first they said it sounded normal then another tech came over and stated that it sounds like a chain slap noise ,After they removed the manifold they determined that the engine had jumped time and that the timing chain needed to be replaced requesting for me to provide the Oil change receipts or neither they nor Mazda would cover the repair ( who keeps these receipts ) So a couple of questions other than this noise the car runs great , 1) if it has jumped timing shouldn't the engine light come on , 2) It only has 27,000 miles Do I really need to provide receipts of past oil changes , Which I can get , But what about if I changed it myself .
 
Thank you
Bill

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