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Mazda replaced the engine in my 07 CX-7

25 messages, Last post on Nov 16, 2009 at 4:45 PM
You are in the Mazda CX-7 Forum. Your Hosts are steve_ & tidester
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Replying to: sproud (Sep 24, 2009 1:06 pm) With that said, even with the proof of service records, Mazda legally doesn't have to do anything for you. Now, in reality, they really should with only a few hundred miles over the warranty AND you have complete proof of service records. . Have them call in the Mazda regional manage to review your situation. As a matter of good faith, they really MUST replace the engine. If they don't then call your local consumer advocate (TV, newspaper) and get them on the case. Nothing like bad publicity on TV to get your problem resolved. |
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soooooooo glad I got that extended warranty for piece of mind
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Replying to: howardru (Sep 25, 2009 2:51 am)
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Replying to: leggwork (Sep 27, 2009 11:55 am) |
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Replying to: howardru (Sep 25, 2009 2:51 am) http://www.authorizedfordwarranties.com/mazda/plan-TotalCare.html You can get a quote for your car in this system but these are "list' prices. They have the 120/100 for a CX-7 AWD under 25K miles for $2187. Think I paid $1600 at the dealer. |
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| Well I've spent most of my morning searching for others who are having the same issues I am having with my CX -7 (07) and I have to say that surprisingly I have been able to find a lot of people with similar issues. BTW the warranty for the power terrain is 60,000 not 36,000. My vehicle is still under warranty and Mazda is also claiming that even though the timing chain broke and the VVT acuator that the engine damage was due to lack of maintenance not due to the breaking of the chain. It sounds like as consumers we have to stand up and fight these bullies! I'm a single mother, work hard for my money, and now I have to pay a car that doesn't run! Its been in the shop since May so I have now been out of a car for 4 months even though I pay my monthly payments, pay my vehicle insurance, I still have no vehicle. Oh and by the way I did purchase the extended warranty but that does you no good if you're car still falls under the original warranty. | |
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Replying to: desertgirl1 (Sep 29, 2009 9:54 am) Powertrain is the transmission system or AWD system for turning the wheels. A timing chain break (which seems to be very suspect) is an engine failure, not drive train failure, thus a timing chain failure is only covered under the 36K mile warranty. Any, I would recommend that you contact this person at the USDOT and let him know of your issue, and that of the dozens of other owners who are having this problem with the 07 model. Derek L. Rinehardt Safety Defects Engineer / Federal Investigator U.S Department of Transportation National Highway Traffic Safety Administration Office of Defects Investigation, Vehicle Controls Division 1200 New Jersey Ave, SE W48-219, NVS-213 Washington, DC 20590 Office: (202) 366-3642, (877) 536-8368 x63642 Fax: (202) 366-1767 Email: Derek.Rinehardt
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Replying to: howardru (Sep 29, 2009 3:24 pm) Powertrain Warranty Parts List The listed below are the powertrain components covered under the Powertrain Limited Warranty: Engine Cylinder Block, Cylinder Head, and All Internal Lubricated Parts (Piston engines) Rotor Housing and All Internal Parts (Rotary engines) Timing gears Timing chain/belt and tensioner Timing chain/belt front cover and gaskets Flywheel Valve Covers Oil Pan Oil Pump Intake Manifold Exhaust Manifold Engine Mounts Turbocharger Housing and All Internal Lubricated Parts Supercharger Housing and All Internal Lubricated Parts Powertrain Control Module Water Pump and Gasket Thermostat Fuel Pump Seals and Gaskets Freeze Plugs were not added Transmission and Transaxle Transmission Case and All Internal Parts Torque converter Clutch Pressure Plate Transmission Mounts Transfer Case and All Internal Parts Transmission/Transaxle Control Module Front/Rear Drive System Final Drive Housing & all Internally Lubricated Parts Manual and Automatic Hub (4X4) Front Wheel Hubs and Bearings (FWD Transaxles) Rear Axle Housing & all Internally Lubricated Parts Axle/Drive Shafts Propeller shaft (RWD and AWD only) Universal Joints Constant Velocity Joints Rear Axle/Hub Bearings (RWD and AWD only) Seals and Gaskets
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Replying to: niko61 (Oct 10, 2009 4:19 am) |
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So just returned from Mazda dealer my complaint was the engine sounds like a diesel ticking noise , At first they said it sounded normal then another tech came over and stated that it sounds like a chain slap noise ,After they removed the manifold they determined that the engine had jumped time and that the timing chain needed to be replaced requesting for me to provide the Oil change receipts or neither they nor Mazda would cover the repair ( who keeps these receipts ) So a couple of questions other than this noise the car runs great , 1) if it has jumped timing shouldn't the engine light come on , 2) It only has 27,000 miles Do I really need to provide receipts of past oil changes , Which I can get , But what about if I changed it myself . Thank you Bill
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