Last post on Nov 30, 2013 at 10:43 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
Oct 14, 2011 (2:24 pm)
I have a 2007 Mazda CX-7, just had to have it towed to Mazda this morning for a clicking sound on start up. They just called to inform me that it is the vvta! When asked what we would be looking at, price wise, they inform us that it will be around 1200.00. We then asked why there were no recalls on this deffective part.(we knew this was probably the problem by all of the complaints online) They inform us that they do have a bulletin telling them if someone comes in complaining about this issue, this is the problem...but because my car is out of warranty by 9,000 miles(69,000), i have to pay the bill. They know this is the problem and it's their fault, but they won't even help us!!! I would really like some more information if anyone comes accross it to help hold them accountable for their mess ups! And i know we sure have learned our lesson about dealing with MAZDA!!! What a rip-off!!
#290 of 608 Timing Chain, valves, gaskets, etc REPLACED! $3,500+
Oct 19, 2011 (8:48 am)
Three weeks ago yesterday, I was driving about 35 mph when I realized the car had suddenly turned off. I thought, huh, that's interesting. I pulled into a parking stall, easily accessible to a tow truck because what I have learned with this POS car is if it "thinks" about breaking, it has, and it's going to be VERY expensive. Sure enough, it wouldn't turn over. Everything worked in the car, it just wouldn't start. The car is very well maintained, driven nicely, new battery, air filters etc. I just got the car back yesterday, and it cost me over $3,500. Now, I'm seasoned in this whole Mazda CX-7 repair BS. When picking up the car, I asked the shop owner and mechanic who did the work if this was just a normal wear and tear issue and they laughed. They said, this never should have happened, especially at this point. They also said that the Mazda parts were "in stock" which means it's a common issue because these parts are not common parts to have to be replacing.
So lets recap here. The AC compressor issue happened before the recall. When discussing it directly with Mazda, since my local Mazda dealership said they couldn't help me with the well known issue other than bend me over to repair it, I ended up requesting the woman's supervisor several times, she refused and then hung up on me. 6 months after that, I finally got a letter in the mail and was reimbursed for my costs.
I called Mazda again this morning to discuss this next major issue, and I got the run around. GO FIGURE!! I did actually talk to a supervisor, and he had all sorts of excuses. "These are all done on a case by case basis." or "If I had been a multiple Mazda owner" . . . if this is my first experience, why in the hell would I EVER consider buying another Mazda???? "I understand your frustrations, but there's nothing I can do for you." or I like this excuse he also gave me . . . "if you would have had the work done at a Mazda dealership, we could have reviewed with them and gone from there" . . . I can't afford the dealership to do the work! I decided to contact my local dealership to see what their response was to dealing with a repair like this, and they said they replace the engine. A used one would cost me around $5,000 and a brand new one would be in the $6-7k range. OUCH. I told him, I have ALL parts that were removed he can review all day long. I would take High Def pictures and send to him, or send all parts to him as well. But of course, he said nope, that isn't going to help at this point. When I asked him to send me an email or a letter, something in writing, with these details and "reasons" he said he couldn't do that. Imagine that!!
I'm looking for any and every one who has dealt with this issue to come forward. Please email me your story or reply to my post. It's time to treat Mazda as they have treated us.
#291 of 608 Re: CX7 Timing belt snapped, damaged engine; where is the lawsuit info? [teaj2590]
Oct 19, 2011 (12:15 pm)
So I started voicing my opinion on Mazda's Facebook page and guess what . . . I am now banned!
#292 of 608 Re: CX7 Timing belt snapped, damaged engine; where is the lawsuit info? [mazdasucks2]
by Stever@Edmunds HOST
Oct 19, 2011 (12:23 pm)
At least you know they are reading your posts.
#293 of 608 Please like my page on Facebook to spread the word!
Oct 20, 2011 (3:19 pm)
Lookup "screwed by Mazda." Please like the page, and share your story!!!
#294 of 608 Interested in lawsuit
Oct 22, 2011 (10:31 am)
Who has details about the class action lawsuit against Mazda for the CX7?
#295 of 608 Another Victim
Oct 24, 2011 (10:26 am)
Yup, Saturday, driving down the road and my lovely 2007 CX-7 with all of 62,000 miles on it decides to stop running. Had it towed to the mechanic and they say cam shaft but after reading these posts, I don't believe it. What they did admit is that they can't handle it. It's an engine replacement that will be needed.
So, there it sits until I can figure out what to do with it. Have no energy remaining to fight with Mazda about it. Any updates on the class action suit?
#296 of 608 Re: CX -7 engine problems [bsmith1980]
Oct 30, 2011 (2:09 pm)
Did anything ever come of your lawsuit against Mazda? Currently dealing with them and my car, with all of 62k for miles on it. I'm about to start a letter to them to accompany my "maintenance records" they are requesting. Would be curious if anything further is going on with this though.
#297 of 608 Re: Lawsuit [boogitybop]
Oct 30, 2011 (2:10 pm)
Any luck with the St. Louis lawyer? Currently have the same problem at 62k miles.