Last post on May 21, 2013 at 11:59 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#244 of 578 I said goodbye to my CX7
Jun 08, 2011 (12:08 pm)
I am sooo thankful that after reading all of these comments that I got rid of my 2007 CX7! But I didnt get out of it without having some issues I had to have the EGR valve replaced ($700) along with about 3 sets of new tires (first two sets costing $1200)! Not to mention the premium gas that I had to put in it! Im now a proud owner of a 2011 Kia sportage and I love it so much more. I dont miss that CX7 one bit!!! Thank Goodness I got rid of it before the engine went out! I will never own another mazda again!!! You couldnt give me one!!!!
Jun 09, 2011 (9:45 am)
OK finally here is where i am at with my issues the diagnosis came in it is timing chain and vvt so they want oil change reciepts, so i had them email me how many they wanted at first they tried to tell me six know mind you we only put roughly 20k on it that would be three reciepts according to there recommendations of oil change every 7500k so i emailed back and pointed that out to them and then they corrected themselves an said three.. Well i have proof of 5 for them, i still have to take those in to the service which will be tom when i go back there. They did the work on the timing chain and vvt and we paid the bill and picked up the car because we needed it to go and get all the oil change records. t time we picked it up they said that there was smoke coming out the exhaust and the TURBO might be going bad on it and just make sure we check oil often. I was not happy to hear that esp. when there was no smoke before they worked on it, so we drive the car and go get our long overdue errands done and the car starts stalling when you come to stop or slow down esp with the air on so i called them back and let them know what was going on they said bring it in i thought the timing was causing this issue, so we took and sat at service all day!! Needless to say they couldnt find the issue and needed to keep car good news they paid for a rental, called next day and no answers yet still keep rental on them. Called today and found out they had problems getting the cam timing on point then they said there was gunk on an airflow thing blocking air from getting to engine so they replaced it at no charge then hear comes bad news they said the ring arround the oil cooler part was spilling out oil.m I was upsset the car has never leaked oil i told them at least not until they touched it. Also if it was leaking when we brought it in when he did diagnosis and worked on car why didn't they see it then????? No reply on that except the part is about 400 and labor around 600 then i said again it was not leaking till you worked on it and they agreed to fix it for free, thank god i just paid 1600.00 for timing and vvt, so when i pick up car tomorrow i am taking the oil change records that i have from our 20k and they have record from the previous owner there is no gap in oil changes, i will have to wait and see what they say about repaying me for the timing chain and vvt?? i have a feeling they will say they repaired the oil cooler ring and gave you a rental on us. Well i got proof there was no oil leak before they touched it so what can they say now? So i hope i will as well get my 1600.00 returned to me, I though will be happy if they just give me the cost of labor which was 923.00 if they do that i will be satisfied and say they stood on the problem but i did however issue complaints to the nhtsa and bbb because of the problem being the same as everyone and it is truely a deffect and the need to recall it and take care of everyone!! Even though they seem to be doing the right thing with me i want them to honor everyone that has put there trust in them and purchased there products. So i am here for all of us owners!!
#246 of 578 Re: A lawsuit against Mazda???? count me in! [mad19]
Jun 09, 2011 (9:50 am)
I am seriously looking and consulting atty i will let you know what i come across
#247 of 578 Re: engine problem! [nattiekins]
Jun 09, 2011 (9:52 am)
Can you email me any info on what your atty said and are you doing a class action suit? leslie.weiler73gmail.com
#248 of 578 Re: CX7 engine problems [melissava]
Jun 09, 2011 (10:26 am)
I would call the warrenty place speak to an agent express your complaint you are only 3k outside the factory powertrain wrty, Get there name and a reference number on your complaint and tell them all the things you have read on internet as well as let them know you are going to file complaints to nhsta and bbb with all of us other owners if you have all you reciepts you might get help also let them know where you took the car to be repaired. Tell them you feel that 3k is not much miles outside the wrty and that with all the complaints you have read you feel that you are not fully liable for this issue with your car as you feel it is a defect. Make them give you requests of what they want you to prove in writing keep notes of your calls and who you talked to and when . Keep proof of all your corespondense with them, i as well have printed several complaints i have read to bring to the table when they decide if they are going to help with our probs and so far i have gotten fully on them a rental and another issue that went wrong with our car after they worked on our car and they at this time are paying for. I so far have paid for the vvt and timing chain because i needed car to go get my oil change records but the car ended up back in the shop the next day after i picked it up and it needed other repairs i waited the day we brought it back and they needed it longer and put us in a rental when they found the problem they are fixing the repair at no cost. When i go to pick it up tom i am taking the oil change records that they asked for so i can get reimbursed for the vvt and timing chain. Just dont take no for an answer. Although they have not said they will reimburse me i have gotten a rental as well as another 1500.00 repair at no cost and i am certain they will at least pay for labor on the first repair, i will have that answer tom for certain. our car was 1k over the wrty. I make sure i keep calling as well i have emailed there corporate office and wrty headquarters along with phone calls, i think you just have to be persistant and stubborn with them. Goodluck!!
#249 of 578 Re: CX -7 engine problems [mond1]
Jun 13, 2011 (9:29 pm)
Bought my Mazda May 2007 as well. Have the SAME EXACT problems.
Just had to replace the turbo charger. Had the same whirring whistling sound at
exactly 68,000. Mazda payed for half but still cost me 1000.00 out of pocket.
3 months ago had to replace the valve (like everyone else.) cost us 800.00
Before that at 48,000 had to replace the AC unit as well 1200.00.
Before that had to replace the tires at only 25,000 miles.
#250 of 578 Re: A lawsuit against Mazda???? count me in! [leslieweiler73]
Jun 15, 2011 (11:46 am)
On sunday my Timing chain broke snapped the valves, 5000 quote for a new engine. It happened when my b.f was driving on the highway at 65 miles an hour.
I do not have warranty but want to take action as even with warranty the issue has nothing to do with a coincidence or not keeping up maintenance.
Where are you at with this?
#251 of 578 Re: A lawsuit against Mazda???? count me in! [skye1982]
Jun 15, 2011 (6:15 pm)
Mazda CX-7 2007, mileage 62k, engine making clicking noise, towed to dealer in WY, front engine cover pulled, and found timing chain jumped several gear teeth because chain was stretched. Chain tensioner unable to compensate for amount of stretch. Waiting on repairs, dealership needs special tooling. Possible head removal to check for bent valves, chain needs replacing, Mazda Dealership knows timing chains are a problem with this model, but there is NO RECALL on this issue at this time! Of course warranty just expired on this vehicle. Quoted $4,000 for repairs, car still in shop after 4 weeks; do not know final repair issues. If you have this model buy an extended warranty, or better yet DO NOT BY A MAZDA. See all the previous posts on this issue that Mazda still has not addressed.
#253 of 578 Re: engine problem! [boogitybop]
Jul 07, 2011 (2:35 pm)
Hello. I currently own a 2007 Mazda CX7. I purchased it on October 3, 2008 with only 9,000 miles on it. I have just reached 60,500 miles anD HAVE ALL OF MY RECEIPTS FROM EACH AND EVERY OIL CHANGE (always on time)and maintenance on the vehicle. I started hearing a slight rattling noise upon a cold start. Today I took the vehicle into the Mazda Dealer Service station to get the Summer Special (oil change,tire rotation, etc. - and asked them to check the noise) and was told that I need a new vvt and timing chain along with new tires. I was offered no reasoning as to why this would have happened at all. When I took my vehicle to another reputable mechanic (ACS Master Technician) I was told that no way should the vvt actuator need to be replaced nor the timing chain with only 60, 500 miles on my car and I have kept up with regular maintenance. Generally the time chain goes at about 150,000 miles and it is rare for a vvt actuator to go at all. I was told that my car may have defective parts in it for that reason. (I do need tires however, smile). If there is some sort of legal action being taken against Mazda regarding these particular parts, i would like to become a part of it. Please contact me and add my name to the list: truleyyoureventsgmail.com