Last post on Nov 30, 2013 at 10:43 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#230 of 608 Timing chain and Cam gears
May 16, 2011 (11:46 pm)
I took My 2007 Mazda CX7 in for a routine oil change two weeks ago and they refused to do the oil change WHAT???? Well they said if they did oil change that they would be liable so whats the problem the timing chain and cam gears and guess what only 61,000miles AGHH !! OUT OF WARRENTY OF COURSE!!! I purchased the car used with like 40k on it and didn't even know the previous original owner mind you i am only the second owner of the vehicle had the extended warrenty purchased and i only had thirty days from the day i purchased it to change over the extended warrenty. We didn't even know it had one, How did i find out when i called Mazda original warrenty since we are only 1000 miles outside the powertrain warrenty and after i read all the things in this forum. So Mazda knew we owned the car and it had an extended warrenty i was excited till i called the extended warrenty number they gave me and thats when i found out it was null and void since we didn't change the name over in thirty days well if we would have known it we would have. So if Mazda knows we own the car and it had an extended warrenty why not tell us we had thirty days to clhange it over to still keep it in effect (legal robbery) That's why. If they knew we owned they should have told us. Well needless to say i am dealing with them and I am having car towed to dealer tomorrow so they can run there own diagnostics on the car, in which i agreed to pay for the diagnostics. I told my lovely phone rep named cheri about all my research and findings on here and wow what a response i am getting i do believe i will get them to cover it but not 100 percent sure just yet and of course told her i was going to file complaints on them through the BBB and the nhtsa they did not like that. I hope they will cover it seeing that this is a defect for sure and we are only 1000 miles out of original warrenty. Any one have any advice to help me along I would Love to hear it. If any one has a lawsuit im intersested in joining in please they need to be stopped!!
#231 of 608 A lawsuit against Mazda???? count me in!
May 17, 2011 (5:46 am)
As the original owner of a 2007 Mazda CX-7 who has maintained my vehicle in accordance with Mazda's guidelines. A Mazda warranty does not matter...my engine still failed at under 50,000 and while under warranty. Mazda does not stand behind their faulty products. PLEASE contact your state representative, insurance company, state attorny's office and the FTC. I'm sorry you're (and the rest of us) dealing with Mazda's garbage... but united we can prevail! I'm keeping my fingers crossed!
#232 of 608 Re: A lawsuit against Mazda???? count me in! [mazdausasux]
May 17, 2011 (7:25 am)
Well my is on the flatbed on it's way to the dealer for the diagnostics they need to run when i already had one done and know whats wrong with it. i am sticking it to them i will not take no for an answer nor can they tell me something else is wrong because i am mechanically inclined my daddy didnt raise a dummy lets see if they try and throw me under the bus... will keep you posted
#233 of 608 30 day extended warrenty warning
May 17, 2011 (8:29 am)
If you purchase the Mazda 2007 CX7 used find out right away by calling Mazda if it has an extended warrenty purchased by original owner!!! YOU ONLY HAVE 30 DAYS to chhange it in to your name it is transferable only then. Don't let it go to waste check and see not that they honor there warrenty from what i have read but you never know change it just to be safe..
May 18, 2011 (10:46 am)
I will say how predictable its the VVT and the timing chain. I will not back down. Know the waiting game begins.. Hey haven,t said no YET!!! I hope at least of a win win for everyone involved.
May 18, 2011 (4:21 pm)
Well now they are asking for those good ole oil change reciepts so what are they going to say since i had them done faithfully every 3000 miles not 7500 as they recommend?? Are they going to say that i had too many done and that caused the problem!!! I cant say that im a loss for words because everything i read on here is coming to life the exact way everyone said it would. Well i went ahead and made my complaints to all the numerous places recommended and as well have a couple legal begals checking into if they want to help out with a suit against them let yas know what happens next probably tell me sludge well thats a no brainer because with a bad timing chain and vvt thats what you get sludge and metal shavings!!
#236 of 608 Re: A lawsuit against Mazda???? count me in! [mazdausasux]
May 18, 2011 (4:33 pm)
I really want to see how many people are interested in taking legal action against them on this and start a petition to have it recalled. Let me know i am tired of these corporations getting hardworking people screwed over left and right you madeit you sold it stand behind it and mean it. I will never ever buy a model in its first year again they couldnt give me a Mazda CX7 for free!!!! I know im out of warrenty and admit that but what is 1000 miles seriously and ive only put 20k on it since i bought it thats 3 oil changes according to there specs...
#237 of 608 lawsuit against Mazda I'm in
May 20, 2011 (2:43 pm)
I bought a 2007 CX-7 new and at around 6,000 miles my wife started to notice a rattle in the engine, poor fuel economy, and a loss of power, she also noticed the engine light was on. I called the Car Company in Waterloo Iowa, where I bought the vehicle. I let them know what was going on. the car company told me to bring the vehicle in and they would look at it. We took the vehicle to Waterloo, after a couple of days I got a call from the service department telling me something about an actuator recall, that they would do on the car and that would take care of the problem. A couple days passed and they called back stating the car was done and we could pick it up. This happened four more times and they were unable to find anything wrong, until of course after the warranty was out, at 38,000 mile now itís an EGR Valve. Apparently the car company had to persuade Mazda to help with the cost of this, and it still cost me 240.00 for a problem that has been ongoing sense we bought the car. When the car was brought back to us the engine light was still on, I told my wife that they just did the work, it may take a little while to turn off. At 41,000 mile the car was back at the dealership same problem, but now it needs an 8,000.00 dollar engine. WOW!!! WHAT A NIGHTMARE.
#238 of 608 CX7 engine problems
May 26, 2011 (11:02 am)
We have an í07 with 63K miles on it. Original owners and well maintained. Just replaced the timing chain due to sludge damage ($1500), then the car lost acceleration, and now they are saying we need a new engine. Car was driving fine before new timing chain. They are offering to pay about 30% of the engine replacement bill. We'd keep the old turbo. Please advise -- should we hold out for a better deal, or scrap the car, or something else?
#239 of 608 Re: CX7 engine problems [melissava]
May 26, 2011 (11:50 am)
Im sorry you are having so many troubles.. I am still stuck on the fact it was accepted that sludge cause the timing chain to fail??!! Look up the tsb's for this car its common knowledge that bad vvt's cause timing chain failure and faulty valves in turbo cause the sludge... good luck getting anything from Mazda... we had our engine and turbo replaced and received a" fixed" car with a whole new list of issues... im loving my Honda van I traded my migraine in for...