Last post on May 21, 2013 at 11:59 AM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
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#171 of 577 Re: Timing chain failure [jtbman]
Oct 20, 2010 (5:59 pm)
Same problem with our 2007 Cx7 as EVERYONE else!
We took our car in to Rodger Beasley Mazda of Austin about 4 months ago and like everyone else was told that our turbo was out, variable valve, and timing chain needed to be replaced. The cost would be $3750. Our car is only 2 years old with 55k miles. They told us that we needed to show proof of oil changes to determine if they would fix it. We provided them with the oil change documents but they then came back to us with the "sludge" and would not fix it! We have yet to pick up our car from the dealership. Oh and our service manager keeps telling us that our car had to have synthetic oil changes and ONLY PREMIUM GAS, thanks for letting us know. Mazda sucks! I would love to be included in any class action suit against them. I will be contacting the BBB, Attorney General, and whoever else.....
#172 of 577 Re: hec1893 [hec1893]
Oct 21, 2010 (2:01 pm)
The same thing happened to my 07 cx7 with 34000 miles in June 2010. It was still under warranty but Mazda refused to fix it saying i hadn't maintained the car. I provided my oil change receipts and they refused to verify them. I had to turn the car back in and couldn't pay the $10K they wanted to repair my car. Now they want to settle for $2,200, one lump sum, so that this doesnt go to their legal team. Has anyone filed a Class Action Suit yet?
#173 of 577 Re: hec1893 [judy1212]
Oct 22, 2010 (9:33 am)
When buying a new car, it has come down to how accomodating the service department operates- which in these threads has become more important than any original price paid for the vehicle.
I'm driving an 07 cx-7 which at 55,000 miles developed the "tick" upon start up. Brought in to the Mazda franchised dealer's service department and in one day replaced the water pump, timing chain, vvt actuator, and some rear seals on the drivetrain. No questions asked, no :sludge" issues mentioned, no records demanded-- in fact the only cost to me was for a rental car because the repairs were covered under the Mazda "power train" 5 yr. 60,000 warranty which does not cover the cost of a rental car.
You haven't mentioned whether you bought ar leased the vehicle. This could make a difference on what you owe for an early turn in on an unpaid automobile. I would suggest getting expert legal advice before going any further with these issues.
#174 of 577 Re: Had No Idea [magsdad]
Nov 07, 2010 (8:15 am)
If you are having Warranty problems with Mazda, you should contact the " BBB Auto Line, Council of Better Business Bureaus, 4200 Wilson Blvd, Suite 800, Arlington, VA 22203-1804. Their purpose is to resolve disputes between vehicle manufacturers and their customers. Generally, disputes submitted to BBB AUTO LINE are resolved within 40 days. In order to file a claim, you need to provide your name, address, the VIN and a brief statement outlining the disagreement."
Best of luck to you, the loyal Mazda owners who placed your faith and large sums of money into Mazda's poorly engineered product.
Note: I just checked the BBB AUTO LINE website and Mazda participates in this program. You can even submit your BBB AUTO LINE complaint online at their website or telephone them at 1-800-955-5100 (M-F 9AM- 5:30PM ET). How easy is that folks ?? Good Luck !!
#175 of 577 Need Help!
Dec 26, 2010 (12:57 pm)
I am an unemployed, student and mother of two with a 2007 Mazda CX7 with about 85,000 miles. My car started making a funny ticking noise a few months back and I've had two mechanics tell me it sounds like the timing chain. Even though, they explained, that a timing chain shouldn't need to be replaced on a car that is only 3 years old or with the amount of mileage it has. I just recently took it to a local company called Mazcare and they took one listen and told me I needed a new engine and it would cost me in excess of $8,000 for the car. My car is not even worth that amount to fix. After reading through all 167 posts, I believe my car is having the same problems every one else is having. I do not have any further warranty on the car and I owe more than the car is worth. I have no idea what to do? I purchased the car two years ago because it was a good deal and it was only a year old, thinking I would have it paid off and sold before I started having any major problems with it, but apparently I put my trust in the wrong company. Any suggestions would be much appreciated.......
#176 of 577 Re: Need Help! [srubia]
Dec 26, 2010 (5:42 pm)
Here's the deal. This car was designed to have the oil changed every 3,000 miles on the dot. If you don't have documentation to this fact and I mean to the mile you are out of luck. Mazda doesn't care about you or this piece of crap car. Do not drive this car if it is still running. Take it to the nearest lot, Kia is trading for it and giving good trade ins. You may feel you're taking a loss and you are but get rid of it now! I had mine fixed here in Nashville by a mechanic, it cost me $4,000.00. The timing chain in your car is bad and it needs to be fixed. It does NOT need a new engine. It shouldn't cost more than $2,500 right now but if it goes it will damage some valves which gets expensive. There are service bulletins on this car on interior parts and the turbo which will be next. I'm sorry you're having to deal with this but get rid of it.
#177 of 577 Re: Need Help! [boogitybop]
Dec 29, 2010 (3:26 pm)
Doesn't matter if she has all the oil receipts or not.. Her warranties are expired by 25k miles..
#178 of 577 Re: Mazda CX 7 Timing Chain [nattiekins]
Dec 29, 2010 (3:45 pm)
Mazda called us before arbitration and offered to replace both the engine and timing chain if we pay labor.. We took the deal as to not have to take an entire day off work, drive the 3 hours each way to the arbitration meeting and so on.. Its funny to me if they deal out of arbitration what the custome takes as a deal is never viewed by anyone else but if we would have went and won EVERYONE could have seen that Mazda was wrong.. Funny and far toooooo convenient I think. Took them the entire month they had to fix it and it came back to us with a oil finger printed head liner and putting out white smoke.. The smoke seems to have subsided but I am still getting rid of the car.. When we picked it up the tech told me regardless of having synthetic oil in the engine now which is supposed to extend its life in any other car does not in the CX-7.. Now to make things more interesting its making a rattling noise every once in a while like something didnt get tightened or something was damaged during the engine switch out. The car is a problem sell or trade them in while they still are running and run the other way!!!
#180 of 577 Re: CX -7 engine problems [mmasterson1]
Dec 30, 2010 (11:24 am)
have you or anyone else had any luck with getting Mazda tio warranty this??