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SUVs Mazda CX-7 Mazda replaced the engine in my 07 CX-7
28 messages, Last post on Nov 28, 2009 at 1:11 PM
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I have an 07 CX-7 that I bought in April. I took a 6000 mile trip this summer and could not have been happier with the comfort and performance of my vehicle! Two days after I arrived home...I noticed a grinding noise when I started it up. It was happening everytime I would start it so I took it to the dealership. They had it for 3 weeks! First they said it was something to do with the timing belt so they had to pull the engine and replace it (it took several days to get the part in). After all of that the noise was still there. They talked to the "hotline" and decided to replace the entire engine! This took several weeks for the engine to arrive! After it was installed I had several "kinks" to work out. The electrical system seamed to freak out a bit. I have had nothing but problems ever since! I am in the process of trying to settle with Mazda and the BBB Lemon Law Dept. I want a new vehicle but they will not budge! They are offering me an extended warranty or $2000. I am not happy! I drove a 2002 Hyundai Sante Fe for 5 years, 90k miles and NEVER had it in the shop for anything. I wish I had replaced it with another Sante Fe!!!!
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Replying to: antzpatti (Jan 31, 2008 7:31 pm) |
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I have 36,380 miles on my Mazda CX-7, 2007 and the Mazda dealer says that I need a new engine, due to lack of maintenance. I only had the car for 3 months, it was in under warranty the first week for a new A/C compressor, then in again for a new r/headlight replacement/wiring and all - due to something electrical. Now it needs a new engine. Mazda says all four cylinder walls are scored and the timing chain is off. They blame the previous owner, but there is no proof one way or another. I have been on other forum sites and I am not the only one with this problem! Someone emailed me two days ago - he HAS all of the maintenance & oil change receipts and MAZDA STILL says they won't do anything, "due to lack of proper maintenance" - HOW CAN THIS BE????????????
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Replying to: sproud (Sep 24, 2009 1:06 pm) With that said, even with the proof of service records, Mazda legally doesn't have to do anything for you. Now, in reality, they really should with only a few hundred miles over the warranty AND you have complete proof of service records. . Have them call in the Mazda regional manage to review your situation. As a matter of good faith, they really MUST replace the engine. If they don't then call your local consumer advocate (TV, newspaper) and get them on the case. Nothing like bad publicity on TV to get your problem resolved. |
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soooooooo glad I got that extended warranty for piece of mind
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Replying to: howardru (Sep 25, 2009 2:51 am)
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Replying to: leggwork (Sep 27, 2009 11:55 am) |
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Replying to: howardru (Sep 25, 2009 2:51 am) http://www.authorizedfordwarranties.com/mazda/plan-TotalCare.html You can get a quote for your car in this system but these are "list' prices. They have the 120/100 for a CX-7 AWD under 25K miles for $2187. Think I paid $1600 at the dealer. |
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| Well I've spent most of my morning searching for others who are having the same issues I am having with my CX -7 (07) and I have to say that surprisingly I have been able to find a lot of people with similar issues. BTW the warranty for the power terrain is 60,000 not 36,000. My vehicle is still under warranty and Mazda is also claiming that even though the timing chain broke and the VVT acuator that the engine damage was due to lack of maintenance not due to the breaking of the chain. It sounds like as consumers we have to stand up and fight these bullies! I'm a single mother, work hard for my money, and now I have to pay a car that doesn't run! Its been in the shop since May so I have now been out of a car for 4 months even though I pay my monthly payments, pay my vehicle insurance, I still have no vehicle. Oh and by the way I did purchase the extended warranty but that does you no good if you're car still falls under the original warranty. | |
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Replying to: desertgirl1 (Sep 29, 2009 9:54 am) Powertrain is the transmission system or AWD system for turning the wheels. A timing chain break (which seems to be very suspect) is an engine failure, not drive train failure, thus a timing chain failure is only covered under the 36K mile warranty. Any, I would recommend that you contact this person at the USDOT and let him know of your issue, and that of the dozens of other owners who are having this problem with the 07 model. Derek L. Rinehardt Safety Defects Engineer / Federal Investigator U.S Department of Transportation National Highway Traffic Safety Administration Office of Defects Investigation, Vehicle Controls Division 1200 New Jersey Ave, SE W48-219, NVS-213 Washington, DC 20590 Office: (202) 366-3642, (877) 536-8368 x63642 Fax: (202) 366-1767 Email: Derek.Rinehardt  dot.gov
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