Last post on May 16, 2013 at 7:18 PM
You are in the Mazda CX-7
What is this discussion about?
Mazda CX-7, Engine, SUV
Go to NHTSA to file a safety complaint.
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#566 of 575 Re: VVT and the class action lawsuit concept [redheadedlp]
May 13, 2013 (7:47 am)
I'm also pretty interested in this. My car has these exact issues and no one is willing to take responsibility for it. No way a car with 75,000 miles on it should have these kind of issues. Please keep up updated on the details of this case and how we can adjoin the lawsuit.
#569 of 575 Re: VVT and the class action lawsuit concept [redheadedlp]
May 13, 2013 (4:00 pm)
I had the same problem. My 2008 CX-7 was still under the power train warranty when I got a check engine light. The dealer said that the warranty was void due to sludge in the engine and said that I needed to replace the engine. I always maintained the oil changes on time but they didn't even ask for maintenance receipts since if it wasn't done at the dealer, it doesn't count. Another mechanic told me that he had the same car and the same problem and needed to flush the engine every 15K miles in order to keep it running. My engine just broke down and it would cost me over 4K to put in a used or rebuilt one.
I you could please share with me the name of the law firm so I can see if it's going anywhere. Thank you!
#571 of 575 VVT/Timing chain noise
May 14, 2013 (7:27 am)
Wow! I thought this was only happening to me...then I see all these... Same as most of you, 2008 CX7, bought used 2 years ago with 36K, received the letter last year, took to service center, 3 days later... problem "fixed". I noticed the car wasn't driving the same, took it back & they said everything was fine. Now, not even a year later the noise they were supposed to be preventing starts. Again, to service center, they want to charge me $1000+ to repair something they were "fixing" before?!? My adviser couldn't find all these details or my extended warranty on record...
Soooo... where do I sign up for that lawsuit?! THX!
#572 of 575 Mazda CX7 - I'm in HELL
May 15, 2013 (1:26 pm)
Well ... I used to love my Mazda. Loved the car despite some of the irritations that came along with the vehicle. Oil changes regularly. And no - never at the place I purchased the car but rather at an oil lube place. Fast forward at the 82,000 mile mark which was October 2011. I brought the car in for service due some engine hesitation. After two weeks of them "running analytics" - they decide I need a new timing belt. Two weeks later - I received the car back. It still wasn't running right and brought the car back to the dealership twice and was turned away twice due to "not having a scheduled appointment" (I travel A LOT). They told me "to just let it run and it would work out its hesitancy issues". In January 2012 - I get a letter telling me know there are known problems with the timing belt and with the turbo and with the engine and they were extending the warranty to 70k miles/7 years (but no recall). Even though I was over the extended mileage - I called the dealership and told them this was my 5th car directly purchased with my niece purchasing 2 on her own and asked them if they could make me "whole" based on the known issues. "No - there is nothing WE can do". Okay ... I accepted it. I realize now I should have screamed louder.
Fast forward a couple of weeks ago - I'm driving home from the airport. The husband is traveling himself so there is no one home. It's past midnight in the middle of a storm and I'm in the boonies. BAM! Engine loses pressure - POOF white smoke out the back ... I limp along until I can get into cell phone range to call AAA. I end up getting home past 3AM after getting the car towed to the dealership. Three weeks after the car has been sitting at the dealership - they tell me I need a new turbo. I explain to them the prior timing belt issue was probably a misdiagnosis and asked they credit the amount I paid for the timing belt and apply it to the new turbo. "We can't do that". I call Mazda directly and have the pleasure (not) of talking to Hernando who proceeds to tell me there is nothing he can do about extending the warranty but he would be willing to give me $50. After Hernando told me "the buck stops with me" (I won't go into detail about my reaction to his commentary) - I go back to the dealership and we work out an arrangement. I'll pay cash. I want a break. I get them down to $2050 (new turbo and the required 'heat shield' that HAS to be replaced or my turbo will die again). We agree on this arrangement.
TODAY - I am sitting in my office and the dealership calls to tell me they've successfully replaced the turbo and took the car for a test drive. It "ran like crap". They ran another diagnosis and called to tell me I now need A NEW ENGINE; that Mazda would be willing to pay for "all the labor" but it will still run me $4900. They said there was "little oil" in the engine. I ask them "how can that be? I just recently had an oil change?" "Sorry Caryn - I do not have an explanation for you. I can only tell you there was little oil in the car". AND - how the HELL did they NOT KNOW I needed a new engine when they ran all those scary analytics on the car?? HOW could you miss that?? My mind is BLOWN. I cannot TELL you how sick I am over this news!!!!!
I want part of the lawsuit. I plan, once I figure out what I'm going to do, is go on a public Facebook rant DAILY via PUBLIC. I will post every day. Multiple times a day. I will write BBB. I will write my politician (haha - that made me laugh out loud). I will post commentary in newspapers. I plan to write a letter (and make hundreds of copies) about the treatment I received from the dealership AND from Mazda and plan to put it on EVERY Mazda vehicle I see in a parking lot, driveway, any place I see a Mazda driver. This is complete BULL.
My tear here on my Mazda may not appear to be intelligent - but trust me - I AM intelligent and I am a woman scorned. I plan to make it my life's mission to make their life miserable. It's always been said that "one person can make a difference" ... I'm about to test that theory! Keep me in the loop please. May they rot in hell ...
#573 of 575 Re: VVT/Timing chain noise [joveter]
May 15, 2013 (2:37 pm)
UPDATE: after finding out the extended warranty is expired (for a few hundred miles!!), that the "recall-that-wasn't-a-recall" was not enough reason to fix it, a lot of calls/arguments back & forth with the service center & them asking me for the oil changes record... now they decide to not charge me for labor & the manager "putting" $100 towards the "rape-air", I still have to pay for the part ($150) & 2 days latter they 'should' have the car ready.... let's see what happens & how good is the repair... Last year they changed the timing chain, I took it back a few weeks later because it has hesitating but they said it was normal... we'll see tomorrow or the next few weeks... Please advise on the lawsuit!!
#574 of 575 Re: Mazda CX7 - I'm in HELL [red2008v2]
May 16, 2013 (3:25 pm)
I have a 2011 CX7s GT and only have 10,000 miles. I use synthetic motor oil and change it every 3,000. Currently I am experiencing air conditioning and brake problems. Mazda field engineer advise me and my dealer that the noise I am hearing from my A/C is normal and typical of all similar vehicles. Master cylinder was replaced and check engine light came on. Told running a lean fuel mixture; was adjusted and light come on again. Now dealer is again replacing master cylinder and also brake booster.
The A/C does not cool the CX7 when temperature is 90o let alone get it cold. When travelling at city speed A/C does very little and CX7 feels like where I would like Mazda filed engineer and executives to be.
I have filed with the BBB Auto Line, this is easy and can be done on line. I have also notified the US Traffic Safety Administration. I have Faxed, written and e mailed the President and CEO of Mazda. I am preparing to run a You Tube account of my experience and also to advise my local television station consumer advocate.
Mazda is extremely arrogant. I am not certain about my Turbo. I use only premium fuel and frequently CX7 just does not perform. CX7 has great potential, but there must be a reason Mazda discontinued it.
Presently my CX7 sits in my driveway while I wait for dealer to get parts from Mazda. Getting a loner car from Mazda is wore then pulling teeth.
#575 of 575 Re: Note [boogitybop]
May 16, 2013 (7:18 pm)
has there been a class action suit started yet? My daughter is in the same situation as everybody else, sludge buildup.