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Infiniti M35/M45 Lease Is Up - What Now?

60 messages,  Last post on Jun 23, 2009 at 10:29 AM

You are in the Infiniti M35/M45 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti M35, Infiniti M45, Sedan


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#42 of 60
Re: Residuals [barryend] by david2u
Mar 14, 2009 (1:42 pm)
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Replying to: barryend (Mar 14, 2009 1:32 pm)

Hands down, the M35X was the worst car I have had in a long time.
When my M lease was over, I got my wife a BMW 328XI.
What a pleasure to drive!
Lease was less than the M and the gas mileage was much better.
I hated the M.
Rode like a truck, trammeled all over the place, fuel economy was a disaster.
#43 of 60
Help Me Pat or Karens by fedriver
Apr 08, 2009 (10:47 am)
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My 3 year lease is about up on my '06 M35. I would like to buy the car, but when I spoke to somebody from Infinity lease they said the residual price ($26.9k) was non-negotiable on our closed-end lease. I did go over some on the mileage (10k) so I will have to deal with that, too. If I buy the car will I have to deal with any overages? I don't think I would have to.
#44 of 60
Re: Help Me Pat or Karens [fedriver] by shmang
Apr 08, 2009 (11:39 am)
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Replying to: fedriver (Apr 08, 2009 10:47 am)

I am not an expert on leases, but I would be surprised if they still want to you to pay for the excess mileage if you are going to purchase it. The best bet will be give the dealership a call to confirm it. But, I am almost certain that they will not charge you for the extra miles if you decided to buy it out.
#45 of 60
Re: Help Me Pat or Karens [fedriver] by pat HOST
Apr 08, 2009 (3:57 pm)
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Replying to: fedriver (Apr 08, 2009 10:47 am)

Hi there. You might also want to post in our generic Purchasing at the End of Your Lease discussion. Hope this helps!
#46 of 60
Re: Help Me Pat or Karens [fedriver] by art234
Apr 09, 2009 (4:17 am)
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Replying to: fedriver (Apr 08, 2009 10:47 am)

The only way they might forgive the mileage charge is to lease another Infiniti, which I don't recommend. When they did the 06 leases, they inflated the residuals, to get competitive rates, rather than subsidize the money factors, which they should have done. Now it's coming back to haunt them. The residuals are around $27K, but the cars are only getting $15-$16k at auction. It's stupid, but they do not negotiate on buyouts--hoping some of us are dumb enough to bite.
 
My experience with Infiniti has been so negative (read the other thread) that I am turning my car back 3 months early and eating the payments. I am looking at BMW, Audi and M/B replacements.
 
Good luck.
#47 of 60
An Update on my Case by art234
Apr 16, 2009 (3:54 am)
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Just to let you all know, Nissan/Infiniti Corporate has proven to be as untrustworthy as consumer affairs. I spoke to CA about my ongoing case with my M35x and they refused to give me what was promised (one month payment and reimbursement for tires I should not have paid for). I escalated through three supervisors and wound up at Nissan corporate, who told me once an offer is made it CANNOT be retracted, and that he had the power to overrule the region.
 
The same individual called me back the next day and also refused to give me what was offered, saying he spoke to the region who would not budge...so the bottom line is that Nissan/Infiniti lies to customers and has no interest in either repairing my car or in ongoing customer satisfaction.
 
I believe my next step WILL be small claims court.
 
I will keep you posted, but buyer beware--do NOT buy or lease another Infiniti.
#48 of 60
Re: Need end-of-lease advice 2006 M35x [dsa1] by 55396
Apr 16, 2009 (8:02 am)
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Replying to: dsa1 (Oct 14, 2008 4:38 pm)

"that residual seems way high. I will be dealing directly with the leasing bank, which was not through Infiniti. What would make this a good buy?"
 
One way to see what the market is doing is to look at what they are going for on auction. After all, that's what the dealer will throw at you when you want to trade.
Or, do an advanced search on ebay for completed items only. This will show what was actually paid - what the market is willing to pay for an item. If items didn't sell, why look at them?
#49 of 60
Question on excess wear/use charge at end of lease by nsns
Jun 09, 2009 (9:19 am)
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Hi,
 
My lease on an Infiniti M35 is almost over. During the lease inspection, a small chip/crack was noted on the windshield, and the inspector said the windshield needs to be replaced. On the inspection report, the excess wear/use charge for the windshield replacement is listed as $750. The report shows the windshield as "lane departure", but I do not have the lane departure feature on my car.
 
I have heard that when returning a lease, it is better to just pay the excess wear/use fee in a case like this because the fee will be less than getting the windshield replaced. The strange thing though is that I can get the windshield replaced for much less than $750, even at the dealer. So now I'm thinking the inspector made a mistake when listing the windshield as a lane departure windshield. I did confirm with the dealer that the replacement of a lane departure windshield would cost over a $1000.
 
Does anyone know what the lease return excess use/fee should be for a windshield replacement on a 2007 M35? Is it correct that the excess wear/use fee is typically less than what it would cost me to get the windshield replaced?
 
Thanks.
#50 of 60
Re: Question on excess wear/use charge at end of lease [nsns] by shmang
Jun 09, 2009 (12:39 pm)
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Replying to: nsns (Jun 09, 2009 9:19 am)

What you can do is: File a insurance claim to have the windshield replaced and your cost will be your deductible, which will be cheaper ($250 to $500 depends on your policy). Unless you can have the dealer reduce the charge to under $250, which I highly doubt that.
 
What is the difference it make for the windshield - whether it has the lane departure feature or not. Should be the same.
#51 of 60
Re: Question on excess wear/use charge at end of lease [shmang] by nsns
Jun 09, 2009 (4:19 pm)
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Replying to: shmang (Jun 09, 2009 12:39 pm)

According to a couple of quotes I got, the windshield replacement costs about $500 more if you have the lane departure option. For example, one dealer quoted me about $600 to replace the windshield. If it was a lane departure windshield, it would cost about $1100.
 
The lease excess wear/use fee is $750 for damage on what is listed as a lane departure windshield, and that is significantly less than the $1100 cost to replace it. Now in my case, I don't have the lane departure windshield, so I am expecting the lease excess wear/use fee to be much less for this windshield - less than the $600 cost to replace it. I would expect it to be about $300-400. That's still a better option than to get the windshield fixed and pay a $500 deductible.
 
I'm just having no luck in getting a straight answer from Nissan/Infiniti financial services people. I've been bounced around a few times, twice transferred to the inspection company, only to be transferred back to the Nissan/Infiniti.
 
I like my dealer, and I've been happy with my car. But dealing with the very poor customer service on the financing side would stop me from getting another Infiniti.
 
Anyway, I'm still just trying to find out what the lease excess wear/use fee is for a replacement windshield on a normal 2007 M35 (no lane departure option).
 
Thanks.

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