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Infiniti M35/M45 Lease Is Up - What Now?

60 messages,  Last post on Jun 23, 2009 at 11:29 AM

You are in the Infiniti M35/M45 Forum.

What is this discussion about? Infiniti M35, Infiniti M45, Sedan

Messages Page 6 of 6

#51 of 60 Re: Question on excess wear/use charge at end of lease [shmang] by nsns

Jun 09, 2009 (5:19 pm)

Replying to: shmang (Jun 09, 2009 1:39 pm)
According to a couple of quotes I got, the windshield replacement costs about $500 more if you have the lane departure option. For example, one dealer quoted me about $600 to replace the windshield. If it was a lane departure windshield, it would cost about $1100.
 
The lease excess wear/use fee is $750 for damage on what is listed as a lane departure windshield, and that is significantly less than the $1100 cost to replace it. Now in my case, I don't have the lane departure windshield, so I am expecting the lease excess wear/use fee to be much less for this windshield - less than the $600 cost to replace it. I would expect it to be about $300-400. That's still a better option than to get the windshield fixed and pay a $500 deductible.
 
I'm just having no luck in getting a straight answer from Nissan/Infiniti financial services people. I've been bounced around a few times, twice transferred to the inspection company, only to be transferred back to the Nissan/Infiniti.
 
I like my dealer, and I've been happy with my car. But dealing with the very poor customer service on the financing side would stop me from getting another Infiniti.
 
Anyway, I'm still just trying to find out what the lease excess wear/use fee is for a replacement windshield on a normal 2007 M35 (no lane departure option).
 
Thanks.

#52 of 60 Inspection Coming Up by art234

Jun 17, 2009 (7:00 am)

I am having my M inspected Friday morning. It has a couple of small dings (smaller than a quarter) and the only thing is two marks on the front bumper. I wonder if I should let them be or get that part of the bumper sprayed.
 
The car is 5K under miles, and otherwise fine. Anyone have any idea how picky these guys really are?
 
I also won't mention the litigation I am pursuing against Nissan/Infiniti for the $1300 they promised me and later reneged on.

#53 of 60 Re: Inspection Coming Up [art234] by shmang

Jun 17, 2009 (7:07 am)

Replying to: art234 (Jun 17, 2009 7:00 am)
If a ding is a bit smaller than a quarter in size, it is not a small ding - it is a small damage, but a big ding for sure - unless it is way smaller than a quarter - like a quarter inch in diameter or smaller. I guess it depends on your dealer and how picky they are. It will definitely hurt the resale value, then they will charge you extra. It also depends on if the paint is damaged or not and where those dings are located.
 
As far as the paint chip on the front bumper, I would just get the touch up paint from Infiniti and paint it up and it should be fine.

#54 of 60 Inspection by art234

Jun 20, 2009 (10:53 am)

Well Infiniti's rep came yesterday and inspected the M from hell. The only thing they found chargeable was a scraped wheel ($140), which is absolutely scraped. Ironically I only did it 2 weeks ago leaving JFK airport...
 
I was up front with the guy and showed him everything on the car--we had a couple of laughs and he gave me my printed copy .. I consider myself pretty lucky.
 
On a brighter note, it appears my new car may be in up to 10 days earlier than planned.....which is great news....meaning I will be rid of the M even sooner !!!

#55 of 60 Re: Inspection [art234] by david2u

Jun 20, 2009 (12:57 pm)

Replying to: art234 (Jun 20, 2009 10:53 am)
Not bad....sounds like they pissed off so many people that they are changing their tactics.
 
Once you get the invoice for the wheel, call them up and tell them that many people complain that the rim sticks out further than the tire and if you just glance a curb, the tire does not protect it.
 
They'll credit you the 140.00

#56 of 60 Discount of buyout? by galaxiexl

Jun 22, 2009 (11:40 am)

Does anyone know if Infiniti is offering, or is planning to offer a discount off the buyout at lease end? I understand that in November of 08 they were offering $6K off the residual for lessees who stepped up to buy.

#57 of 60 Last I Heard--nothing by art234

Jun 22, 2009 (1:33 pm)

The last I heard, was they are sticking to residual, which is ridiculous, since the numbers are totally inflated.
 
My residual was $27K, the car is going back any week now (waiting for my new car to come in-2010 Audi A4), and they didn't want to hear it when I asked (I had no intention, just asked). The same car with similar miles is going around $15-$16K at the auction. My guess is that they have some kind of residual insurance which makes up for losses at auction but not selling to private parties....
 
The large number of 06 M's is coming back to bite them in the short term........and from what I have seen Infiniti in general is doing very poorly now.

#58 of 60 Re: Last I Heard--nothing [art234] by shmang

Jun 22, 2009 (1:53 pm)

Replying to: art234 (Jun 22, 2009 1:33 pm)
Well, the $16k auction price was the lowest when back in Nov. '08 and now, the average auction price is around $23 - 24k for a well equipped M45. If you go on autotrader.com, it is very rare that you can find one on sale for less than $26k that is in decent shape with 40k miles.
 
The used car market is picking up and one of my friend was trying to get a '06 M45 for $25k and the only one he can find within 100 miles has 68k miles on it. So, I believe it worth $27k if you have kept the maintenance on the car, knowing it has been taken care of and you like the car.

#59 of 60 M35x not M45 by art234

Jun 23, 2009 (11:06 am)

Mine was an M35x not an M45, and while prices may be up, they will be offset shortly by a glut of these cars coming onto the market. No way they will EVER be worth $27K.
 
That said, mine was maintained immaculately, but still has powertrain and vibration issues which remain unresolved to this day. Furthermore Nissan/Infiniti renegged on a compensation offer, which is now being handled by my attorney (I am NOT letting them get away with not reimbursing me $1300).
 
At the end of the day, Infiniti has lost a customer for good, and I am going out of my way to let people know that they are 1. incompetent at repair and 2. they are dishonorable.
 
I just can't wait for my Audi.......

#60 of 60 Re: M35x not M45 [art234] by david2u

Jun 23, 2009 (11:29 am)

Replying to: art234 (Jun 23, 2009 11:06 am)
I feel the same way you do about the car.
 
If they gave me the car for 16k, I'd still return it!

Messages Page 6 of 6

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