Last post on Jul 08, 2013 at 9:35 AM
You are in the GMC Envoy
What is this discussion about?
GMC Envoy, GMC Envoy XUV, GMC Envoy XL, SUV
#17 of 30 Re: 2007 Envoy Denali Rear Suspension [berrygirlgwen]
Nov 28, 2011 (5:24 pm)
I just noticed last week I had some stains on the headliner of my 2007 GMC Denali (only 42K miles on it) and contacted the dealership. My daughters seatbelt was wet when I discovered this. I am not prepared to spend this kind of money to have this repaired. I am prepared to take this to the sales person whom sold me this vehicle. I hope it's only the drain that needs repair and not the whole entire job. The toyota and Kia vehicles I have had over the past 15 years HAVE NEVER HAD THIS PROBLEM!!!!
#18 of 30 Re: 2007 Envoy Denali Rear Suspension [jbegood]
Nov 29, 2011 (8:21 am)
We can set up a Customer Assistance case for you if you like. Please send us an email with your name, contact information, the last 8 digits of your VIN, the name of your involved dealership, and how many times you've been in to the dealership for this issue (it's okay if it's none, we just need to know to assemble a case). Any other information you want to add is welcome.
GM Customer Service
#20 of 30 Surrounded by suspension sagging SUVs! and I own one too!
Apr 14, 2012 (6:38 pm)
I have the same problems that you all have on my 2007 Saab 9-7x. I live in a GM town (Lansing, MI). Nearly every time I'm at stoplight I see another Envoy, Trailblazer, Buick or Olds equivalent, or 9-7x sagging to one side. It is a shame that GM has not done anything to fix this issue. It is a blatant error on their part, and a poor display of their product! In addition to the horribly designed, sagging air-suspension, my Stabilitrak activates almost every time I enter the expressway using a circular on-ramp. This cuts the throttle making it nearly impossible to accelerate and merge into traffic. This "truck" is to the point that it is unsafe to drive. Just like the Envoy and Trailblazer, my Saab is GM's poor attempt at a luxury SUV. Can anyone offer guidance on how to resolve these issues with GM? Thanks
#21 of 30 Re: Surrounded by suspension sagging SUVs! and I own one too! [thezarb]
Apr 15, 2012 (2:24 pm)
Thank you for taking the time to post your experience. I apologize for your frustrations. Have you spoke with GM Customer Assistance? Can you please send me your VIN, current mileage, and involved dealer? Please also include a summary of your concerns and I will look into this further for you. I look forward to your email.
GM Customer Service
#22 of 30 Re: Surrounded by suspension sagging SUVs! and I own one too! [gmcustsvc]
May 10, 2012 (9:41 am)
I also own Envoy Denali (06) with sagging rear suspension problem. I have been a GM owner for last 4 vehicles and somewhat mechanically inclined. The last 2 visits to GMC dealers have not gone well. I would like to know if GM has some kind of customer service help for possible recall. The rear suspension works fine one day and will sag the next which is a safty issue that needs to be corrected...
#23 of 30 Re: Surrounded by suspension sagging SUVs! and I own one too! [rcrash31]
May 10, 2012 (11:00 am)
Thank you for taking the time to post your concerns. My name is Christina and I am a part of GM's Customer Service team. If you would like to email me with your VIN, current mileage, involved dealer, and complete contact information I would be happy to look into this for you. I look forward to hearing more from you.
GM Customer Service
#24 of 30 Noise from rear end & check engine light on AGAIN
Sep 22, 2012 (11:22 am)
I have a 07 Envoy Denali and I am scared of this thing! I have owned it for 19 months and I have had nothing but trouble from it since the 1st month! I have had numerous issues but the main problem has been repeated issues with the rear end and once again the issue has started and this time my warranty is expired. Dealer says there is nothing they can do for me now, Factory warranty, extended warranty and Dealer warranty recently expired. I am so sick of this thing breaking down!!!
It starts with the service stabilitrak light coming on and then within minutes from the light coming on a loud thumping noise will start coming from the rear end and then it acts like it doesnt want to move forward.
Worst vehicle I have ever owned and so disappointed!!!
#25 of 30 Re: Noise from rear end & check engine light on AGAIN [simpson07]
Sep 24, 2012 (6:39 am)
Good morning simpson07,
We're sorry that you find yourself in this frustrating situation and that you are having continued difficulties with your Envoy. If you would like for us to check into this further with your dealership, please email us at socialmediagm.com with more details (include your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involve dealership).
Sarah, GM Customer Service
#26 of 30 Re: Surrounded by suspension sagging SUVs! and I own one too! [thezarb]
Mar 02, 2013 (6:37 am)
Like everyone else I too have this issue on my 2007 Envoy Denali. I vetted this issue with a spray bottle of soapy water and found that the part of the air ride bag that collapses on itself due to a lack of air causes a breakdown in the rubber thus creating cracks in it. My repair guy says that this is partly due to dirt and debris tearing into the rubber as the bag collapses. I say a contributing factor is the design. Unless there is a leak why would the air escape? Now I am looking at several hundred dollars in repair. Additionally I understand that the duty cycle on the compressor is only 20%. It comes on every time I start my SUV. My biggest concern is the possible replacement of it!! Is there a recall or assistance that GM can provide? I really like my vehicle but such issues will not keep me a lifelong customer!