Last post on Apr 25, 2013 at 2:59 AM
You are in the GMC Envoy
What is this discussion about?
GMC Envoy, GMC Envoy XUV, GMC Envoy XL, SUV
#13 of 29 Re: 2007 Envoy Denali Rear Suspension [praiz2him]
Oct 11, 2011 (11:33 am)
I know it's been awhile since you posted but I just wanted to say that I just had to pay over $1,000 to GMC for the exact same problem. I have a 2007 Envoy Denali with about 40K miles on it. It began sagging in the back and so I took it in and they said that the rear air bags were "cut" somehow?? I immediately asked if they meant someone had done it and they said "no, it was probably just that one got cut somehow and affected the other" or some BS like that. I couldn't believe how ridiculous it was but of course had no choice but to have it fixed. I'd like to know how many others have been affected by this same problem. They shouldn't get away with these things. They always manage to happen JUST when the vehicle goes out of warranty too. It's obviously a problem with the way THEY made these vehicles, not a coincidence. This is a relatively new vehicle. There should be no major repairs to pay for before 100K miles. It's no wonder I've always bought foreign cars before this. I was trying to get out cheaper but it looks like I may not in the long run, with them pulling crap like this.
#14 of 29 Re: 2007 Envoy Denali Rear Suspension [berrygirlgwen]
Oct 29, 2011 (9:12 pm)
Rose and berry,
Same for my denail, My body shop guy notice it when detailing the car. He fixed it for $700 as it was only the pump that was bad.
Body shop guys need work too.
#17 of 29 Re: 2007 Envoy Denali Rear Suspension [berrygirlgwen]
Nov 28, 2011 (6:24 pm)
I just noticed last week I had some stains on the headliner of my 2007 GMC Denali (only 42K miles on it) and contacted the dealership. My daughters seatbelt was wet when I discovered this. I am not prepared to spend this kind of money to have this repaired. I am prepared to take this to the sales person whom sold me this vehicle. I hope it's only the drain that needs repair and not the whole entire job. The toyota and Kia vehicles I have had over the past 15 years HAVE NEVER HAD THIS PROBLEM!!!!
#18 of 29 Re: 2007 Envoy Denali Rear Suspension [jbegood]
Nov 29, 2011 (9:21 am)
We can set up a Customer Assistance case for you if you like. Please send us an email with your name, contact information, the last 8 digits of your VIN, the name of your involved dealership, and how many times you've been in to the dealership for this issue (it's okay if it's none, we just need to know to assemble a case). Any other information you want to add is welcome.
GM Customer Service
#20 of 29 Surrounded by suspension sagging SUVs! and I own one too!
Apr 14, 2012 (7:38 pm)
I have the same problems that you all have on my 2007 Saab 9-7x. I live in a GM town (Lansing, MI). Nearly every time I'm at stoplight I see another Envoy, Trailblazer, Buick or Olds equivalent, or 9-7x sagging to one side. It is a shame that GM has not done anything to fix this issue. It is a blatant error on their part, and a poor display of their product! In addition to the horribly designed, sagging air-suspension, my Stabilitrak activates almost every time I enter the expressway using a circular on-ramp. This cuts the throttle making it nearly impossible to accelerate and merge into traffic. This "truck" is to the point that it is unsafe to drive. Just like the Envoy and Trailblazer, my Saab is GM's poor attempt at a luxury SUV. Can anyone offer guidance on how to resolve these issues with GM? Thanks
#21 of 29 Re: Surrounded by suspension sagging SUVs! and I own one too! [thezarb]
Apr 15, 2012 (3:24 pm)
Thank you for taking the time to post your experience. I apologize for your frustrations. Have you spoke with GM Customer Assistance? Can you please send me your VIN, current mileage, and involved dealer? Please also include a summary of your concerns and I will look into this further for you. I look forward to your email.
GM Customer Service
#22 of 29 Re: Surrounded by suspension sagging SUVs! and I own one too! [gmcustsvc]
May 10, 2012 (10:41 am)
I also own Envoy Denali (06) with sagging rear suspension problem. I have been a GM owner for last 4 vehicles and somewhat mechanically inclined. The last 2 visits to GMC dealers have not gone well. I would like to know if GM has some kind of customer service help for possible recall. The rear suspension works fine one day and will sag the next which is a safty issue that needs to be corrected...