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Hyundai Santa Fe Audio and Rear Seat Entertainment problems

35 messages,  Last post on Nov 10, 2009 at 7:34 PM

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#34 of 35 fix for high pitched whune in Santa Fe with Infinity by luvmysantafe1 Nov 10, 2009 (3:23 pm)
Hi Everyone. My 2007 Limited Santa Fe had a high pitched whine at low volumes. Turns out - they all do! Hyundai is aware of the issue and has no plans to do a re-caIl. I contacted Harmon International (owner of Infinity) and discussed the issue. After my conversation, the local dealer (Ed Voyles in Marietta, GA) contacted me and told that Infinity had contacted them with a solution. The wiring harness that contains the audio cables to the amplifier was inducing noise into the cables because Hyundai did not use shielded cables for the amplifier inputs. The fix consists or removing the passenger seat, the center console and the radio and running new shielded audio ires to the amplifier and separated from the wiring harness. The noise was nearly eliminated and I am very thankful because it was driving me crazy! (even if your repair man can't hear it, it is there unless it has been fixed. I hope this post helps someone! Replies to this message: wachsf (Nov 10, 2009 7:34 pm)
#35 of 35 Re: fix for high pitched whine in Santa Fe with Infinity [luvmysantafe1] by wachsf Nov 10, 2009 (7:34 pm)
Replying to: luvmysantafe1 (Nov 10, 2009 3:23 pm) Thank you so much for being persistent and getting it fixed. It is very helpful indeed!   We also had a bad experience with the CD changer going bad after only 5 months. The Ford/Hyundai tech that replaced it ended up mutilating the center console and all the trim around it. It was very unprofessional and I'm sure the installers at Best Buy would have done a much better job. I'm afraid to risk sending the car back to the dealer to have shielded cables installed.   My radio reception has degraded over the last month, so this replacement radio may be going bad too. Do you know what kind of wires they used between the radio and the amplifier so I can give the dealer this info if or when I need another replacement radio?   All in all, I am not very impressed by the performance and quality of the Infinity head unit/CD changer and Rear Seat Entertainment DVD player. Both the CD changer and RSE will frequently crash while playing back CD and DVD discs created on various PCs. I have a feeling one or both may be LG or other mass consumer unit re-branded as Infinity.

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