Sign In Join 



Hyundai Santa Fe Audio and Rear Seat Entertainment problems

35 messages,  Last post on Nov 10, 2009 at 7:34 PM

You are in the Hyundai Santa Fe Forum. Your Hosts are steve_ & tidester

What is this discussion about? Hyundai Santa Fe, SUV


Messages Page 3 of 4
1
2
3
4
Prev
Next
Last
Go To Msg #
Search This Discussion

#18 of 35
Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [giann763] by denvertrakker
Sep 07, 2008 (10:33 am)
Reply

Replying to: giann763 (May 05, 2008 8:53 am)

This is a known problem with the Infinity sound system in Santa Fe's, and has been discussed quite a lot on this forum. "They all do it" is dealerspeak for "I can't be bothered". There is a cure, and I believe there may even be a TSB on the problem. IIRC, it's a faulty ground on the separate amplifier. Keep on your dealer's service personnel until you get an answer. If necessary, call Hyundai's customer service, and don't let them bulls**t you either.
#19 of 35
Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [denvertrakker] by wachsf
Sep 07, 2008 (4:47 pm)
Reply

Replying to: denvertrakker (Sep 07, 2008 10:33 am)

Thank you for your insight that it may be a faulty ground on the amplifier. I went through the TSBs at hmaservice, but did not see anything other than a generic description for "Alternator noise", and I'm sure this is not the case. I'll see if I can find any clues in the FSB section.
#20 of 35
'08 Santa Fe Limted FWD radio seems fine by danprtr
Sep 09, 2008 (9:53 am)
Reply
Hello, I know this is going to make some of you mad but my new Santa Fe Infinity radio sounds fine at low volume. I read this before buying last week and hoped for the best figuring my wife listens to all AM anyway. After fiddling with it though, I can't find a complaint other than the lack of a AUX port.
 
Build date was 12/17/07. I just hope this noise doesn't pop up later.
#21 of 35
Re: '08 Santa Fe Limted FWD radio seems fine [danprtr] by denvertrakker
Sep 09, 2008 (6:57 pm)
Reply

Replying to: danprtr (Sep 09, 2008 9:53 am)

Speaking only for myself, I'm certainly not mad. In fact, your post proves that, contrary to what some dealers say, they're not "all like that." Glad to hear yours works properly. Rock on.
#22 of 35
Re: '08 Santa Fe Limted FWD radio seems fine [danprtr] by wachsf
Sep 23, 2008 (4:57 am)
Reply

Replying to: danprtr (Sep 09, 2008 9:53 am)

I still don't have a solution to the high-pitced noise, but I only notice it when audio is playing, regardless of source (XM, FM radio, CD/RSE). It is much less audible when loading the 6-disc changer or switching between sources. This would lead me to believe that it is a noise problem within the amplifier.
 
On the other hand, I found out how to use the RSE's AUX jack (at the 2nd row console) to connect my iPod. Use a standard 3.5mm A/V phone plug to RCA cable (I used one from my Samsung camcorder) with these connections:
1. Plug 3.5 mm phone plug into iPod.
2. Plug the red RCA plug into the RSE's yellow RCA jack.
3. Plug the yellow RCA plug into the RSE’s white RCA jack.
4. Plug the white RCA plug into the RSE's red RCA jack.
5. Set the RSE input to AUX.
Now you can use the RSE for both audio and video playback from most portable A/V devices.
#23 of 35
Re: '08 Santa Fe Limted FWD radio seems fine [wachsf] by oscar_gata
Sep 23, 2008 (10:17 am)
Reply

Replying to: wachsf (Sep 23, 2008 4:57 am)

Aren't you clever! Using a 3.5mm to RCA cable would work fine for a Santa Fe with the RSE system. Just make sure that you get the right type of 3.5mm plug - there is one type for stereo and another for A/V. Nano's would only work with the stereo plug. Any way, great idea wachsf!
#24 of 35
Re: '08 Santa Fe Limted FWD radio seems fine [oscar_gata] by evwahoo
Nov 01, 2008 (5:17 am)
Reply

Replying to: oscar_gata (Sep 23, 2008 10:17 am)

Just bought the 2008 Santa Fe and my wife and I cannot believe how annoying the interference is from the stereo at low volumes. I took it into the dealer and the deaf servicemen could not hear the problem. The service manager knew nothing about stereos, could not hear it, and blamed it on something else. PLEASE PLEASE, can someone who has had this problem tell me how they fixed it? Has anyone tried replacing amplifier with an aftermarket one?
 
Email Evwahooaol.com for solution...
#25 of 35
Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [mazy] by shawnt
Jan 08, 2009 (5:19 am)
Reply

Replying to: mazy (Jan 23, 2008 5:11 pm)

Any fix for the DVD problem. I have been having the same problem with my DVD player and my dealer says it is working fine.
#26 of 35
Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [shawnt] by jta
Jan 16, 2009 (3:00 pm)
Reply

Replying to: shawnt (Jan 08, 2009 5:19 am)

I have an '07 Limited with the Infinity system, and I have the DVD problem, but thankfully I do not have the audio problem. It seams to be dependent on the DVD. I have several that play just fine, and I also have several that won't play at all. So, it might be an issue that is difficult to diagnose back at the "home office". As far as the dealers being knowledgeable enough to find a fix.....GOOD LUCK! I have found most dealers to be uneducated and uninformed. Most of the repair techs are what I call parts changers. If you can tell them what's broke, and it's not an intermittent problem, you home free. Have a problem that's a bit of a grey area, you'll be SOL.
 
The techs these days don't want to spend time trying to find and diagnose problems, that is even "if they can". Things may have changed, but I know techs used to get a bonus based upon the # of "booked" hours. IE....They may work 40 hours a week, but a good tech can book 60-80 hours of repairs. That meaning, lets say Hyundai allows (for warranty repairs) and/or charges customers for 1 hour labor, for a repair, and the repair gets done in 30 min, that tech booked 1 hour of work or 30 extra minutes. So you see, there is no longer any incentive to spend the extra time require to diagnose the tough problems. While some of you may have also found (though you were not told) at times that your vehicle was "put to the side" while other vehicle were worked on before yours. They wanted to get as many repairs booked as they could, before they "waisted" time trying to find your problem, which isn't described in a TSB.
 
Thus is the sad state of automotive repair. I am fortunate that I have excellent diagnostic skills, and don't need to rely on my dealer as much. I am however at their mercy for all warranty repairs, of which a lot of the time I need to diagnose before I bring it in.
 
The audio issue is definitely a ground loop issue. It might not be directly caused by the external amp, but the amp is picking it up. It is possibly also being introduced by the radio itself ?

Messages Page 3 of 4
1
2
3
4
Prev
Next
Last
Go To Msg #
Search This Discussion
To POST a message, please Sign In.

New? Join Now!

Forum Tools

Please sign in.
Email Address:

Password:

Forgot Password?

Search Forums

Enter Keyword(s)

Advanced Search

Browse by Vehicle



View All Vehicles
Advertisement
Ask the Community
See What People Are Asking

Browse by Board

Browse by Topic


View All Topics

Today's Chats

Advertisement