- #14 of 33
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Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [journey0
by mazy
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Mar 15, 2008 (9:09 am)
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Replying to: journey01 (Mar 14, 2008 1:22 am)
Last tuesday i had one of the hyundai regional service managers here in california sit in my car (after months of complaining to my dealership and Hyundai consumer affairs) and when i showed him the high pitched noise in the radio he said he did not hear it. It was unbelievable since i have had a lot of people in my car and everyone can hear it. He did admit that the dvd player should not cut over to the radio on previews but they do not have a fix for that. I will post again if anything gets done to fix either of these two issues.
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- #15 of 33
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Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [journey0 [mazy]
by giann763
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May 05, 2008 (8:53 am)
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Replying to: mazy (Mar 15, 2008 9:09 am)
I just purchased a new 2008 Limited Sante Fe with the Infinity sound system in it and I have also been experiencing the same high pitched noise in the radio when the engine is on. It's constant and terrible to listen too! It makes me not want to even turn the radio on!
I brought the car in for servicing as soon as I noticed the problem and the dealership told me that all the other limited edition cars are doing the same thing, so basically there is nothing they can do about it.
I purchased the car in March this year and still no one has been able to help me. If I had listened to the radio during the test drive I would have reconsidered my option to buy this car. Have you had any solution or update? Please if anyone else has had this problem, could you help direct me to what to do next?
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- #16 of 33
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Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [giann763]
by wachsf
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Sep 06, 2008 (6:20 pm)
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Replying to: giann763 (May 05, 2008 8:53 am)
I know this probably won't help, but I just bought a 2008 Santa Fe Limited and it too has the same problem. Based on my experience with electronics design at my day job, the noise is in the 14-15kHz range. I can hear it only when the volume knob is in the low settings, and it gets drowned out when I turn the music up.
I immediately noticed it during the test drive, but before reading this thread. I asked my wife if she heard the noise. When she asked, "What noise?", I knew it wasn't going to be a show-stopper and we bought the car anyways for all the other great features.
My guess is the noise is caused by one of the electronics boxes in the car, and I can't pinpoint if it's generated by the Infinity sound system, or if it just gets picked up by the sound system.
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- #18 of 33
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Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [giann763]
by denvertrakker
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Sep 07, 2008 (10:33 am)
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Replying to: giann763 (May 05, 2008 8:53 am)
This is a known problem with the Infinity sound system in Santa Fe's, and has been discussed quite a lot on this forum. "They all do it" is dealerspeak for "I can't be bothered". There is a cure, and I believe there may even be a TSB on the problem. IIRC, it's a faulty ground on the separate amplifier. Keep on your dealer's service personnel until you get an answer. If necessary, call Hyundai's customer service, and don't let them bulls**t you either.
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- #19 of 33
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Re: Audio and Rear Seat Entertainment problems with 2007 santa fe [denvertrakker]
by wachsf
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Sep 07, 2008 (4:47 pm)
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Replying to: denvertrakker (Sep 07, 2008 10:33 am)
Thank you for your insight that it may be a faulty ground on the amplifier. I went through the TSBs at hmaservice, but did not see anything other than a generic description for "Alternator noise", and I'm sure this is not the case. I'll see if I can find any clues in the FSB section.
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- #20 of 33
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'08 Santa Fe Limted FWD radio seems fine
by danprtr
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Sep 09, 2008 (9:53 am)
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Hello, I know this is going to make some of you mad but my new Santa Fe Infinity radio sounds fine at low volume. I read this before buying last week and hoped for the best figuring my wife listens to all AM anyway. After fiddling with it though, I can't find a complaint other than the lack of a AUX port.
Build date was 12/17/07. I just hope this noise doesn't pop up later.
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- #21 of 33
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Re: '08 Santa Fe Limted FWD radio seems fine [danprtr]
by denvertrakker
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Sep 09, 2008 (6:57 pm)
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Replying to: danprtr (Sep 09, 2008 9:53 am)
Speaking only for myself, I'm certainly not mad. In fact, your post proves that, contrary to what some dealers say, they're not "all like that." Glad to hear yours works properly. Rock on.
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- #22 of 33
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Re: '08 Santa Fe Limted FWD radio seems fine [danprtr]
by wachsf
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Sep 23, 2008 (4:57 am)
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Replying to: danprtr (Sep 09, 2008 9:53 am)
I still don't have a solution to the high-pitced noise, but I only notice it when audio is playing, regardless of source (XM, FM radio, CD/RSE). It is much less audible when loading the 6-disc changer or switching between sources. This would lead me to believe that it is a noise problem within the amplifier.
On the other hand, I found out how to use the RSE's AUX jack (at the 2nd row console) to connect my iPod. Use a standard 3.5mm A/V phone plug to RCA cable (I used one from my Samsung camcorder) with these connections:
1. Plug 3.5 mm phone plug into iPod.
2. Plug the red RCA plug into the RSE's yellow RCA jack.
3. Plug the yellow RCA plug into the RSE’s white RCA jack.
4. Plug the white RCA plug into the RSE's red RCA jack.
5. Set the RSE input to AUX.
Now you can use the RSE for both audio and video playback from most portable A/V devices.
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- #23 of 33
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Re: '08 Santa Fe Limted FWD radio seems fine [wachsf]
by oscar_gata
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Sep 23, 2008 (10:17 am)
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Replying to: wachsf (Sep 23, 2008 4:57 am)
Aren't you clever! Using a 3.5mm to RCA cable would work fine for a Santa Fe with the RSE system. Just make sure that you get the right type of 3.5mm plug - there is one type for stereo and another for A/V. Nano's would only work with the stereo plug. Any way, great idea wachsf! 
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