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Buick Enclave Leaks When It Rains

162 messages,  Last post on Apr 29, 2013 at 8:07 PM

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What is this discussion about? Buick Enclave, SUV

Messages Page 11 of 17

#93 of 162 2008 Buick Enclave Leaks by kristas

Jul 09, 2012 (11:34 am)

So I just bought a used 2008 Buick Enclave 3 wks ago. While I thought I had done all my homework after our first hard rain I now have leaks on my passenger floor and on the cloth by the passenger window. I also purchased an extended warranty only to find out they do not cover this. This is so frustrating to find out after the fact that my car has leaks! I'm appalled that GM has not owned up to this and realize this is not a sporadic problem! My in laws are retired from GM and I have owned 4 GM cars and this will be the last. What if anything can be done about this ?

#94 of 162 Re: 2008 Buick Enclave Leaks [kristas] by gmcustsvcsarah

Jul 10, 2012 (5:50 am)

Replying to: kristas (Jul 09, 2012 11:34 am)
Good morning kristas,
 
We're sorry to hear that your Enclave has a leaking issue at the moment. Is your extended warranty a GMPP (General Motors Protection Plan) Service Contract? Which one is it? If we can look into this further for you, please send us more information at socialmediagm.com, including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
 
Kind regards,
Sarah
GM Customer Service

#95 of 162 2008 Enclave with Electrical Problems and Leaks by james252

Aug 11, 2012 (8:04 pm)

My wife and I purchased our 2008 Buick Enclave last year and loved the car until our first heavy rain which resulted in leaking all around the sunroof and into the fuse area. Since then we have had NUMEROUS electrical issues including the car repeatedly shutting systems down while we are driving and leaving us stranded while on vacation. I just picked it up today after 21 days at the dealership and guess what...the passenger floorboard and ceiling were soaking wet!! Yes, it rained last night and in it came. They know that the electrical issues are tied to the water intrusion but cannot seem to stop it. The most annoying part however is how they act so surprised by this as though it were not documented all over the Internet. I have now even seen YouTube videos documenting the leaks and subsequent electrical issues. No Buick dealer should be surprised by this. I am at a loss and after being a loyal customer for many years, I am about done.

#96 of 162 Re: 2008 Enclave with Electrical Problems and Leaks [james252] by kimmbo

Aug 12, 2012 (7:41 am)

Replying to: james252 (Aug 11, 2012 8:04 pm)
I also had this problem w/ my Enclave when I bought it used. I called our local Dealer service dept (Ron Smith Buick, Merced, Ca) and was advised that the vents located on the roof in front of the sunroof were probably plugged. The two vents are on either side, in front of the sunroof rails, near the windshield. I blew air, from our compressor through the holes to unplug them. No problems since. I hope this helps you.

#97 of 162 Re: 2008 Enclave with Electrical Problems and Leaks [james252] by gmcustsvcsarah

Aug 13, 2012 (6:52 pm)

Replying to: james252 (Aug 11, 2012 8:04 pm)
james252,
We're sorry to read about the leak and electrical problems you've been experiencing with your Enclave. If we can look into this further with you, please contact us at socialmediagm.com with the following information: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
 
All the best-
Sarah, GM Customer Service

#98 of 162 2008 enclave leaks like a sieve by lalexandra

Aug 14, 2012 (4:28 am)

what a shame..I love this car but now when it rains it leaks and then that sets off some crazy thing in the car that says my emegency brake is on so it makes a loud noise as you are driving down the road. I can hear the water sloshing after a hard rain so I probably will end up with a ruined interior and mold issues. This is something that Buick needs to take care of because it is a design issue. They could get sued if people start getting sick from mold or mildew in their car. My car has 54,000 mile on it and I had planned on keeping it a long time, but now I don't know. Gosh you try and buy american and look what you get! Disappointed in Chesapeake Va!

#99 of 162 Re: 2008 enclave leaks like a sieve [lalexandra] by gmcustsvcsarah

Aug 14, 2012 (7:05 pm)

Replying to: lalexandra (Aug 14, 2012 4:28 am)
We're sorry to hear that you're encountering this leaking concern! What are your plans for getting it looked into?
Sarah, GM Customer Service

#100 of 162 Buick sunroof leaks, floor has mold smell, electrical trouble by waverunnin

Aug 19, 2012 (5:37 pm)

I have a Buick 2008 that has a sunroof that leaks. In 2010 I had the vehicle serviced because the sunroof leaked, pillar post was soaked, leaving me with with a saturated floorboard, electrical problems and the vehicle wouldn't shut off, and a stinky moldy smelling vehicle. The dealership said it was due to the sunroof seal and replace the seal.
Then 5/2012, it leaked again. Floorboard saturated, and mildew smelling vehicle. This time the dealership said front drains were plugged and they cleaned them. I am still in my warranty period, and the dealership refused to replace the carpet even though this was the second time the sunroof leaked onto the floorboard. I am allergic to mold, so this is a real problem for me. I can hear water sloshing somewhere in my dashboard.
Now 3 months later, leaking again. The pillar post is wet, floorboard saturated, moldy smell. Floorboard is starting to get black edges due to extra wear from water damage. I do not have any trees or otherwise dropping debris onto my Enclave. I take very good care of it, because I love it. But now, I feel like its a big wet stinky dog that I have to sit next to. We'll see what the dealership comes up with tomorrow.
I can't put up with this issue and will have to see how Buick resolves this problem permanently, as to whether I would ever consider another Buick. What is going to happen when I am out of warranty? I even read that 2008 had a recall on sunroofs, but it had to be addressed by 9/2009, and my VIN wasn't in the list anyway. Clearly they are WRONG about what VINs are affected in the recall. This forum was so easy to find. Now that this is my 3rd episode with this, I knew I would be able to find others experiencing it too!

#101 of 162 Re: Buick sunroof leaks, floor has mold smell, electrical trouble [waverunnin] by gmcustsvc

Aug 20, 2012 (5:31 am)

Replying to: waverunnin (Aug 19, 2012 5:37 pm)
waverunnin,
Thank you for taking the time to post your concerns. Can you please email me directly with your VIN, current mileage, complete contact information including mailing address, and involved dealer? I would like to look into this further for you. I look forward to working with you.
Christina
GM Customer Service

#102 of 162 Enclave Transmission by spickens

Aug 23, 2012 (1:03 pm)

I am getting ready to buy an Enclave (08), and took it to my mechanic for a pre-buy inspection. He found a leak at the transmission case. It's still under 100k mi (full warranty), so I took it into the dealer, who said it had loose bolts and everything was fixed by tightening them. My mechanic and tranny guy both howled and said it'd soon leak again and I should NOT buy the car. What do you think?

Messages Page 11 of 17

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