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Buick Enclave Leaks When It Rains

162 messages,  Last post on Apr 29, 2013 at 8:07 PM

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What is this discussion about? Buick Enclave, SUV

Messages Page 10 of 17

#88 of 162 Re: Buick Enclave Leaks When It Rains [mickicd] by kbirnbach

Jun 20, 2012 (11:07 am)

Replying to: mickicd (Jan 21, 2008 10:16 am)
i bought brand new car in sept. 2008 and now it broke down the whole engine felt apart the millage is 102000 and the bucik don't want to fixed it when it there fault the car over heated after 1 year of having the car. i should just sell it than since than it one problem after another i had the car leaked and it was fixed twice and still it leaks, and now the engine broke down because it was not fixed the first time. and Buick don't want to fixed it now.
No wonder they will bankrupt soon.
 
DON'T EVER BUY BUICK

#89 of 162 Re: Buick Enclave Leaks When It Rains [kbirnbach] by gmcustsvcsarah

Jun 21, 2012 (3:17 pm)

Replying to: kbirnbach (Jun 20, 2012 11:07 am)
kbirnbach,
 
Have you worked with Customer Assistance to set up a case yet? If so, would you be able to send that number to us (71-**********) at socialmediagm.com? Alternatively, you can send the last 8 digits of your VIN. We would like to check into the case for you.
 
Regards,
Sarah
GM Customer Service

#90 of 162 Re: 2012 Water Leaks? [larryd9] by flywillie

Jun 24, 2012 (5:55 pm)

Replying to: larryd9 (May 21, 2012 10:38 am)
Did you get any feedback on the 2012 from anyone. Whether the problem has been fixed. I now have mine at the dealership, 2008 model with 38,000 miles. This is the third trip and now have mold in electrical system. Dealership is telling me the problems/kinks have been worked out since 2011. Has anyone been able to confirm the 2011 or 2012 model issues have been corrected. This is also a deal breaker for me on any upgrade offer they make. Any feedaback will be appreciate as I will make a decision this week or start looking at somethign other than GM. Looks like it may become another government owned bureaucrcy with poor products and services. Very unsatisified and product is untrustworthy, including dealers if I can't get confirmaiton this has been resolved.

#91 of 162 Re: 2012 Water Leaks? [flywillie] by mickicd

Jun 24, 2012 (9:13 pm)

Replying to: flywillie (Jun 24, 2012 5:55 pm)
Wow, I wonder if I too have mold. How can you tell?

#92 of 162 Re: 2012 Water Leaks? [flywillie] by gmcustsvc

Jun 25, 2012 (7:09 am)

Replying to: flywillie (Jun 24, 2012 5:55 pm)
flywillie,
Thank you for taking the time to post your concerns. Please let me know what you hear from the dealer. Can you please email me directly with your VIN, dealer of choice, and contact information? I would like to look into your situation further. I look forward to your email.
Christina
GM Customer Service
SocialMediaGM.com

#93 of 162 2008 Buick Enclave Leaks by kristas

Jul 09, 2012 (11:34 am)

So I just bought a used 2008 Buick Enclave 3 wks ago. While I thought I had done all my homework after our first hard rain I now have leaks on my passenger floor and on the cloth by the passenger window. I also purchased an extended warranty only to find out they do not cover this. This is so frustrating to find out after the fact that my car has leaks! I'm appalled that GM has not owned up to this and realize this is not a sporadic problem! My in laws are retired from GM and I have owned 4 GM cars and this will be the last. What if anything can be done about this ?

#94 of 162 Re: 2008 Buick Enclave Leaks [kristas] by gmcustsvcsarah

Jul 10, 2012 (5:50 am)

Replying to: kristas (Jul 09, 2012 11:34 am)
Good morning kristas,
 
We're sorry to hear that your Enclave has a leaking issue at the moment. Is your extended warranty a GMPP (General Motors Protection Plan) Service Contract? Which one is it? If we can look into this further for you, please send us more information at socialmediagm.com, including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
 
Kind regards,
Sarah
GM Customer Service

#95 of 162 2008 Enclave with Electrical Problems and Leaks by james252

Aug 11, 2012 (8:04 pm)

My wife and I purchased our 2008 Buick Enclave last year and loved the car until our first heavy rain which resulted in leaking all around the sunroof and into the fuse area. Since then we have had NUMEROUS electrical issues including the car repeatedly shutting systems down while we are driving and leaving us stranded while on vacation. I just picked it up today after 21 days at the dealership and guess what...the passenger floorboard and ceiling were soaking wet!! Yes, it rained last night and in it came. They know that the electrical issues are tied to the water intrusion but cannot seem to stop it. The most annoying part however is how they act so surprised by this as though it were not documented all over the Internet. I have now even seen YouTube videos documenting the leaks and subsequent electrical issues. No Buick dealer should be surprised by this. I am at a loss and after being a loyal customer for many years, I am about done.

#96 of 162 Re: 2008 Enclave with Electrical Problems and Leaks [james252] by kimmbo

Aug 12, 2012 (7:41 am)

Replying to: james252 (Aug 11, 2012 8:04 pm)
I also had this problem w/ my Enclave when I bought it used. I called our local Dealer service dept (Ron Smith Buick, Merced, Ca) and was advised that the vents located on the roof in front of the sunroof were probably plugged. The two vents are on either side, in front of the sunroof rails, near the windshield. I blew air, from our compressor through the holes to unplug them. No problems since. I hope this helps you.

#97 of 162 Re: 2008 Enclave with Electrical Problems and Leaks [james252] by gmcustsvcsarah

Aug 13, 2012 (6:52 pm)

Replying to: james252 (Aug 11, 2012 8:04 pm)
james252,
We're sorry to read about the leak and electrical problems you've been experiencing with your Enclave. If we can look into this further with you, please contact us at socialmediagm.com with the following information: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
 
All the best-
Sarah, GM Customer Service

Messages Page 10 of 17

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