Last post on Nov 28, 2013 at 8:56 PM
You are in the Mercedes-Benz GL Class
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Mercedes-Benz GL-Class, SUV
Jun 09, 2012 (9:25 pm)
Believing the hype of Mercedes and finally able to purchase a luxury vehicle, I purchased a ml320 in 2002. The car initially was great but after 4 years began to be a money sinker .... Fast forward 7 years I attributed the expenses to bad luck and then bought my wife a cpo 2009 gl 320 bluetec. I tried to convince my wife to get thebaudi q7 or the x5 or my favorite - the Tahoe. She was fixated on the Benz so I bought it.
2.5 years and 6100 of maintenance later I am about to sell this car and buy something, anything else. She is at dealer every other month for something. It is crazy. In comparison, I have BMW and no problems at all. I also owned an Acura rl - no problems. The Mercedes line is not good
#63 of 104 Re: Mercedes GL 320 CDI
Jul 05, 2012 (3:18 am)
I have to say, I have found the GL to be not the best car Mercedes have built.
I have owned a 2008 GL320 cdi 36000 miles, for 18 months. The engine uses 2 lts per 700 miles, mercedes assure me this is within parameters, it breathes through the oil filler, also within mercedes parameters, black exhaust deposits on rear bumper and tail pipes mercededs assure me this is also normal!. Dealer never mentioned it when I went to buy it, how strange!) |A front suspension strut has failed (Warranty work) associated suspension levelling problems returned to dealer with steering wander (warranty work). Self levelling sensor arms seized all round, now the tailgate latch has failed, to buy, with all discounts and self fit £188.00 All I wanted was a vehicle that would drive from service to service without lifting the bonnet. My Mitsubishi did it for 12 years. NOT IMPRESSED AT ALL.
Jul 14, 2012 (3:36 pm)
In 2010, we traded a 2005 Toyota Highlander for a 2007 MB GL 450; we traded at CARMAX and got a great deal on the trade. Additionally, it seemed the MB was a good deal, with only 26K miles on it at the time. We absolutely loved the MB at first...most important to us was room and comfort and it passed the ultimate test: a 1500 mile family road trip. The usual oil changes, periodic maintenance. In the last year, several things went wrong. As some previously mentioned, window mechanism switches; then, brake pads and rotors needed replacement; once or twice, it stalled while driving and explained by a mere bubble in the gas line. Some things, covered by the warranty, some not. Worth mentioning that the extended warranty expired in May this year. Three weeks ago, another instance of stalling. This time, the engine started right back up, but did not go into gear...neither reverse nor drive. I was towed to the nearest dealership and initially, the problem was described as a conductor plate sensor problem. Research discovered that this was/is a common problem. Two days later, described as a transmission problem that masked itself as a conductor plate problem. Not surprisingly, I am baffled that a 5-year old vehicle with less than 100K miles needs a transmission replacement. I am certain this doesn't happen to other vehicles of other makes. When I challenged the dealership, the onus was placed on me; that I did not have transmission service done on the vehicle and shouldn't expect relief from the balance due upon service completion. Copies of service and oil changes done on the vehicle were not sufficient. Given I don't have many choices, I requested a used or rebuilt transmission be found. The dealership did not find one to match and ordered a new one. I feel like my hands have been tied and am disappointed to be in this situation. After sinking so much money into this car, we will keep it and pray that nothing else happens to it. If so, we will certainly opt to take our losses and rid ourselves of this vehicle. Our next purchase will not be a MB; likely an Audi.
#65 of 104 Re: Problems [rcf8000]
Aug 11, 2012 (1:24 pm)
I have the same problems with my 2008 GL 450. I have had suspension problems-one side replaced, dealer split the cost with me. New tires after 1 year. Engine light goes on and off at will. My a/c does the same thing and the mechanic can't seem to find the problem. How did they fix your a/c? I live in Texas and it is 100 degrees here and I never know when my a/c will kick in and out. Thanks for the help.
#66 of 104 Re: Last Mercedes, Total POS [aorex]
Oct 21, 2012 (4:53 pm)
I agree completely.I'll never buy a Mercedes again.
i have spent many thousands of dollars fixing my 2007 GL and it still needs more work.
The power steering failed ($2200), the check engine light ($2200 for intake manifold and it didn't fix problem), the suspension is knocking, the transmission makes a terrible sound when going into gear.
If anyone organizes a class action suit please post it here.
#67 of 104 2008 GL Breakdowns
Dec 18, 2012 (6:20 am)
Just browsing this forum after being away several years. Not surprised to see posts that are similar to my experiences.
2008 GL450 has had the following problems:
- Power steering mechanism (something under the hood) - replaced under warranty a few years back
- Steering fluid leaking - had to replace the entire Rack and Pinion system - ~$2,500
- All four air shocks (when parked car would "fall" down on itself, then pump itself back up when running) - ~$2,000
- Electronic console/nav/radio/etc. - ~$1,500
- Ignition electronics (car failed to start) - $500
- Now the steering column must be replaced - ~$2,200 (motor that raises/lowers malfunctioned so entire column must be replaced)
5 years, 75,000 miles on it, so the vehicle is not young but to have this amount of breakdowns to parts that shouldn't really ever break is inexcusable. I raised the issue with MBUSA and spoke to a case manager, but they are unwilling to do anything about it.
Unfortunate because aside from these problems, I love the vehicle. Despite the problems, I may get a 2013 because I can't find another vehicle in this size that has the same ride, handling, comfort, etc. Too bad the price to pay is unreliability. This time I will lease and let them pay for the repairs.
#68 of 104 Re: 2008 GL Breakdowns [bmwconvert]
by Stever@Edmunds HOST
Dec 18, 2012 (6:26 am)
Wow, ~$8,200 in repairs over 5 years is pretty steep. Wonder how much an extended warranty costs and whether most of your work would have been excluded anyway if you had one.
Thanks for the report.
Dec 18, 2012 (4:52 pm)
Hello everyone. Here I am again, 5 months since I posted my first message. This time, because my parking/emergency break handle broke off in my hand and the front passenger door actuator malfunctioned. The door actuator, $883 for parts and labor; the brake handle, $183. Oh and while they were at it, the dealership decided to tell me that my front brake pads and rotors should be replaced soon. Did I mention that they were changed/replaced a year ago? Additionally, power steering fluid is leaking and the reservoir needs replacing...$458; lastly and since the GL just went over 78K miles, the spark plugs needs changing...another $450. In (only)2 1/2 years of ownership, already $8K; by tomorrow at this time, another $1K. NO MORE. We WILL take our losses and on our way back from spending Christmas with family, plan to head to the Lexus dealership. I am so sorry for all those who have experienced these problems and sorry that instead of doing my homework, relied upon a product I thought had a good reputation, with above-average service and customer service departments. Boy, am I a fool!
#70 of 104 Scary experience...with 2008 450GL
Jan 08, 2013 (11:02 am)
We just returned from Tahoe, minus our 450GL! WE had almost arrived to our destination a week ago when the GL starting slipping and sliding in the snow! Something totally failed...no 4 wheel drive or brakes and the car slid down a driveway...we are lucky no one was hurt. A few minutes later a sedan rear ended our car. WE had to have it towed back to the Bay area. Luckily we had 2 cars...our daughter's Subaru Forrester(which performed perfectly) saved our vacation. Now I am really worried about the repair costs that the insurance will surely not cover...since it looks like there a leak in the steering column, and who know what else. I don't think I will ever feel comfortable driving this car in the snow...it was terrifying!
On another note...I have been blaming my poor husband...because the brake handle has broken on him twice!!! I thought he was pulling it too hard..but from other posts it sounds like a common problem. WE have maintained the car well, and I mainly drive it around town...SO I am pretty disappointed. ONe other thing...we seem to be replacing our expensive tires on a yearly basis! I miss my old Suburban!! Thanks for listening.
#71 of 104 solved my MB GL320 problems!!
Jan 08, 2013 (12:16 pm)
I had a GL 320 Diesel, what a great vehicle. Got to know my service advisor really well. 16 warranty claims. I got it fixed for good! Bought an Audi Q7. I will give the MB praise for riding/handling like a sportscar. The Audi is a bit more barge like, but in every other category the Audi out performs the MB. Google Earth gps dusts the MB dinosaur. Interior comfort for adults is better even though the third row seat is smaller. Dash is like a jet airplane. Handled a great ski trip to NC a week ago and this car handled a totally iced over road that was really steep. Very happy with the newer car. Let's see if it falls apart at 50k like the mB.