You are here: Forums SUVs Cadillac SRX 53 days in the shop in 14 months! Help!

53 days in the shop in 14 months! Help!

11 messages,  Last post on Apr 09, 2008 at 3:24 PM

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What is this discussion about? Cadillac SRX, SUV

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#9 of 11 Re: No news [msfur] by sls002 Jan 23, 2008 (8:40 am)
Replying to: msfur (Jan 22, 2008 5:14 pm) I would not plan a long trip in it for a while.   The long term test report that was in Car & Driver was the November 2005 issue, which you may be able to find at a public library. Their story is as follows:   Soon after they got their 2004 SRX, staff members took it on a trip. After stopping at a rest stop the SRX started up but then it stalled as they were exiting the parking lot. OnStar help suggested letting it rest for a short time, which did not work, but they disconnect the battery and reconnected it which fixed it for the moment. The SRX continued to die and was left at a nearby Cadillac dealer, who, after a week, could not find anything wrong. C&D picked it up to return it home, but it failed again enroute and was left at another Cadillac dealer, who, after 10 days of working on it, found the engine control module was defective.   I am not suggesting that this would explain your problems, but your dealer seems to be unsure of what they are doing, or at least this is what I read between the lines of your posts.   Unless your dealer/salesperson wants to make a guarantee that the 2005 will be mostly troublefree, it is not worth the risk. The guarantee that I would want is that if it proves to be troublesome they would return all of the money that you put into it. They should be able to fix the 2004 though, the question is what is the actual problem.
#10 of 11 Srx problems ??? by juliebug8 Apr 07, 2008 (10:54 am)
I have a 07 that sounds like the same problems it has been in the shop for a total of 2 months and i have only had it 10 months , Have you gotten any where with cadiillac? I am looking for advice! Replies to this message: msfur (Apr 09, 2008 3:24 pm)
#11 of 11 Re: Srx problems ??? [juliebug8] by msfur Apr 09, 2008 (3:24 pm)
Replying to: juliebug8 (Apr 07, 2008 10:54 am) I am sorry to tell you that cadillac did nothing. I had to get a lawyer, and did then see a small cash settlement, which at this point is better than nothing. So far the good news is that the car hasn't been back in for service in 2 months. I wish you luck...

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