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Toyota Highlander oil sludge settlement

45 messages,  Last post on May 17, 2013 at 11:55 AM

You are in the Toyota Highlander Forum.

What is this discussion about? Toyota Highlander, Toyota Camry, Toyota Sienna, Fuel System, SUV

Messages Page 3 of 6

#12 of 45 Re: sludge [busiris] by andrelaplume

May 01, 2008 (12:24 pm)

Replying to: busiris (Apr 24, 2008 8:24 pm)
Well, I had Chryslers in the past and they were known for head gasket jobs. They cost less than $500 as I recall. Toyota's cost a heck of a lot more than that and then you have the sludge possibility...nothing like playing Russian Roulette after committing to an already expensive gasket job only to find out you need a new engine. Its BS. FYI, I have a 2002 Camry w/64K miles. I have the oil changed 75% of the time at a dealer, 25% at my tire guy. Early on, at my original dealer, I paid for some sort of oil treatment to 'keep the seals in good shape'. The dealer I got to now says I was wasting my money. Anyway, I change the oil every 3 months no matter what. Guess what. My car is puffing blue smoke at start up. Don't tell me this is normal when I am paying extra for the Toyota...supopsedly a superior vehicle. It IS under the PLATINUM warranty I bought (the one many said I was nuts to purchase!). Now we will see how Toyota tries to wiggle out of a gasket job...at least until the car is out of warranty!
 
PS: Under warranty an emission chip was also replaced as well as some sort of piece in the door that causes the door lock to intermittantly not work with the keyless entry system. That would have run me $400. The scary thing is that 2 others doors have the same affliction now and then....of course they can not be repaired under warranty unless the dealer witnesses the problem.....$400 a shot!
 
I was very well satisfied up until the year. If it were a Ford of GM I'd be looking for new one now. I paid extra $$$$$$$$$$$ for the Toyota expecting it to go at least 8 years with no issues. Silly me I guess. I hope my wife's 06 Rav fairs better.

#13 of 45 leakage by kenlw

May 02, 2008 (5:51 pm)

why 3 months on oil changes? oil changes are usually based on mileage, not time.
 
again, a slight puff of smoke at start up is, while not perfect, of no real concern in most cases. My 97 v6 camry does this and has for well over 150,000 miles (and as i said previously, has a total of 220,000 miles on it). Even with this stem seal leakage, it isn't enough to have to add any oil between changes (5000 miles).
 
$500 for a head gasket was a LONG time ago.....

#14 of 45 2002 Highlander oil sludge - free engine rebuild by sitiakab

Feb 08, 2009 (3:57 am)

I have a 2002 Highlander six cylinder with 180,000 miles. I purchased it brand new, and I have always done my own maintenence, including regular oil changes. It had never used any oil between changes. However, starting at about 160,000 miles, I started to have to add a quart every 2000 miles, and then it got worse and I was having to add a quart every 1000 miles. It was not leaking, and there was no smoke, even when first started up. I did research and found about the oil sludge issue. I called my local dealer and they offered to check it out to see if this was the problem. I did not have high hopes, due to my research showing many dealers not wanting to deal with this, or only a small percentage of engines actually having the issue. I was surprised when my dealer said "yes, you have oil sludge" and gave me the good news that Toyota would basically give me a brand new "short block" (block, pistons, rings, etc) and have the top valve end re-worked, and other misc parts, for "free". They also told me that when they do this repair job, they suggest other reapairs at the same time that are not covered under the oild sludge deal such as timing belt, water pump, spark plugs, belts, etc. I also had a differential seal leak which they suggested I fix, and I had a partially stripped oil pan female thread so they suggested a new oil pan. Of course, it did make sense to replace these items while the engine was being rebuilt, even witt the high cost of dealer parts and labor, and I OK'd the additional repairs. My grand total cost including taxes was $790, and $200 of that was for the oil pan... so the cost for a brand new lower short block, and top end re-do, with misc parts that are routinely replaced, was $600. I was never asked to produce any type of receipts or proof that I routinely changed oil, etc. Neeedless to say, I am very happy with this "settlement deal" as I have what amounts to a brand new engine for under $600.

#15 of 45 by bdyment

Feb 08, 2009 (11:35 am)

You are one lucky customer. Many people had to fight tooth and nail to get Toyota to do anything, often with less than 80,000 miles for the sludge issue.

#16 of 45 Re: 2002 Highlander oil sludge - free engine rebuild [sitiakab] by steves_toyo

Jun 09, 2009 (8:46 pm)

Replying to: sitiakab (Feb 08, 2009 3:57 am)
Hi, I have the exact same situation. what dealer did you bring this to? Where? What city? I have the same vehicle with only 53k miles and it has excessive oil loss at highway speeds. Like 3 quarts every 300 miles. Thanks!

#17 of 45 Re: 2002 Highlander oil sludge - free engine rebuild [steves_toyo] by jxc

Jul 14, 2009 (9:23 am)

Replying to: steves_toyo (Jun 09, 2009 8:46 pm)
I have a very similiar situation to steve, 53k miles and sometimes I've got white smoke on startup that lasts about 30 seconds. Sometimes there seems to be a large cloud other times not much of a cloud at all. It doesn;t seem to be related to how long it sits but more to the amount driven before parking it. I checked the oil and it was down below the first hole on the dip stick. I called my dealer ( who performs all service on this vehicle ), and their service manager indicated that it wasn't unusual for the valve seals to dry out and allow oil in while it sits. He said he didn't think it was unusual to need to add a quart of oil every 1000 miles. His assessment was - if it's just burning a little oil no worries - just keep adding oil. ( 10w30 or 10w40 he said add either ) . I think that is ridiculous. A) I should have to worry about adding oil to a car with 50k miles on it. B) I look like a dirtbag when I start the thing up and a giant cloud comes out. C) Is this guy giving me the run around? I would think the dealership would be more than happy to do the rebuild if Toyota is paying for it. What should I do next?

#18 of 45 Re: 2002 Highlander oil sludge - free engine rebuild [sitiakab] by sitiakab

Apr 25, 2010 (2:52 am)

Replying to: sitiakab (Feb 08, 2009 3:57 am)
I listed a post regarding a dealer that DID provide me with a new short block engine - under name "sitiakab"... for those that asked which dealer, this was done by Lewis Toyota in Topeka KS

#19 of 45 '99 Toyota Avalon Oil Sludge allover Engine, Smoking by baboosh44

Oct 28, 2010 (4:38 pm)

I have a 1999 Toyota Avalon 6 cil. I have noticed that it hasoil build up sludge like all across engine, car smells like its overheating although temp gauge does not go over half way. Oil recently changed and fluids topped off, no problem with oil pan noted. There is an oil leak on ground under car. I took back to place where oil change was done and tech suggested that I take it to a good mechanic and have checked out but he thought that it could be the head gasket needing replaced, expensive and might not fix the problem, engine on last leg, could blow, don't let overheat and dont overwork it. ?????? has always had regular maintenance done, and oil changes, been well taken care of. I wondered if this is the "Sludge" problem that I've been reading about?

#20 of 45 Re: 2002 Highlander oil sludge - free engine rebuild [sitiakab] by vaofky

Aug 26, 2011 (3:31 pm)

Replying to: sitiakab (Feb 08, 2009 3:57 am)
I'm glad to have come across this post today. I have been meticulous about my 2002 Toyota Highlander. Everything has been done at the dealer according to the book. After the last oil change at 102,000 my oil light came on at 104,000. I checked the oil and had to add 4.5 qts of oil. My local Toyota dealer could not figure out why I had no oil as there were no leaks and it did not appear to be burning oil. At 106,000 I had to take it back in after putting 5 quarts of oil in. I was told that they would have to tear the engine apart "to figure out the problem" though the lead mechanic thinks he knows what the problem is without doing so. He thinks I need to replace the block to the tune of $4000. No one mentioned of the oil sludge issue common to these vehicles. The dealership did tell me after the first oil change that if something happened "Toyota would take care of it" I'd say because of the known oil sludge problem. I'll keep you posted.

#21 of 45 Re: 2002 Highlander oil sludge - free engine rebuild [vaofky] by pcsperling

Oct 04, 2011 (4:45 pm)

Replying to: vaofky (Aug 26, 2011 3:31 pm)
If I calculated it correct, the engine replacement was done within the time frame allowed in the settlement of the Class Action Lawsuit which was 8 years and 120 days from date of purchase.
 
I have a 2002 which was purchsaed new and it just started having an oil consumption issue - 4 quarts in less than 3,000 miles. I have been meticulous with oil changes and maintenance and I have all my records which my mechanic has duplicates of as well.
 
Also, from what I have been reading ~ letters were supposed to have been sent..... I haven't moved, have the same address I did when I purchased the car..... Toyota is just f'd up!

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