Last post on Oct 16, 2013 at 11:51 AM
You are in the Pontiac G6
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Pontiac G6, Sedan
#71 of 207 Re: Wet passenger backseat in Pontiac G6
Oct 10, 2011 (6:39 pm)
i purchased a 2007 Pontiac G6 GT... coupe about 8 or 9 months ago and i am experiencing the same problems... my back seats get really damp... and the passenger side floor gets soaked... and today i opened my trunk and lifted the spare tire cover and found 3 inches of water in the carrier... i called my locale GM Dealer and i am scheduled for Oct. 13... when i talked to the gentlemen on the phone he told me it could be the draining tubes from the sunroof... and they could be disconnected but would not give me an idea how much it would be until they checked... can anyone give me maybe an idea of the price? thanks
#72 of 207 Re: Wet passenger backseat in Pontiac G6 [bess15]
Oct 11, 2011 (7:49 am)
Once the dealer looks at it they will be able to give you a better idea of what it will cost to repair it. They should come to you with an estimate before beginning repairs. Will you update me on your progress?
GM Customer Service
#73 of 207 Re: Wet passenger backseat in Pontiac G6
Oct 13, 2011 (6:19 pm)
so i just recently took my G6 down to a GM dealership and they told me it was the draining tubes from the sunroof that flow to the back of the wheel wells... were clogged... and they told me that they would have to remove the interior including... front seats, back seats, carpet, center console and truck carpet... and most importantly the headliner. so they wanted to take apart my car and clean the interior for 12 hours of labor at $70 an hour! $800 to $900 dollars total. so i took it home and i ran a feed line to maybe get the debris out and i ran about 12 feet and it kept feeding it and eventually i came to the conclusion that the tube was disconnect under the roof liner... so i have decided to take the liner down and reattach the tube(s) (check on both while i'm at it.
#74 of 207 Has GM Cust Service Been of Any Help to You
Oct 13, 2011 (7:18 pm)
I have a 2005 4dr G6 with a moonroof which leaks like everybody else that has the specific models that GM has identified and acknowledged the issue of the drain tubes which are factory installed are too short and have a tendency of pulling apart becoming disconnected allowing water to drain inside the frame of your car eventually draining into the interior onto your upholstery and carpet. Because of this issue which GM has identified, and if not corrected as soon as water is realized on the inside of the car, the interior carpets and upholstery become mildewed and then rot. At this point you are probably having recurring upper respiratory issues due to the mildew or even pneumonia (double pneumonia in my case). You are totally frustrated as I was because you have taken your vehicle to the dealership numerous times and they supposedly have no idea what you are talking about and since it doesn't leak while the dealership has your car, they find no issue.
You then find this forum and read about other people with the same issues and realize you are not crazy so you reply to a posting or add your own. You are soon contacted by GM Customer Service and you think FINALLY I am going to get some help. Somebody really cares.
I would like to know has anybody actually had anything good come out of being contacted by this, by the way "NEW" group of reps that are contacting people they find on forums to pacify them for a period of time. Have they actually fixed your car? My experience with this GM Customer Service group is utter frustration. Why waste people's time, giving them hope that help has finally arrived and then pull the rug out from under them again.
Has anybody had any success with a contact made on this forum or any forum by the GM Customer service?
#75 of 207 Update!
Oct 16, 2011 (2:40 pm)
so like i said in my last post i took my Pontiac to the GM dealership and they wanted $900 to fix it... so today i took the headliner down (which is actually pretty easy i must say) and found out that both draining tubes were disconnected... so i reconnected the tubes using a PVC glue (very strong) around the outside and waited till it was dry... then ran water down the tubes and drained successfully down and out the back end... and put the headliner back in... connected very easily. i then took out the back seat and found that it smelled... so i took the seat out and the liner... and i plan to shampoo and sanitize the seats and the carpets... cheaper then $900!
#76 of 207 Re: Wet passenger backseat in Pontiac G6 [bess15]
Oct 17, 2011 (12:26 pm)
When did you take it to the dealer and what was the mileage? Please update me on your repair for your vehicle.
GM Customer Service
#77 of 207 Re: Wet passenger backseat in Pontiac G6 [gmcustsvc]
Oct 17, 2011 (10:15 pm)
You are not serious. I have gone through this with not only GM customer service but with you too. Would you like to look up my records?
#78 of 207 Re: Wet passenger backseat in Pontiac G6 [dliner]
Oct 18, 2011 (5:30 am)
I apologize I was responding to bess15. Each case is handled on case by case basis. While it is unfortunate GM Customer Assistance or myself were unable to help you; I will still continue to document customer concerns and try to assist others. Enjoy your week!
GM Customer Service
#79 of 207 Re: Has GM Cust Service Been of Any Help to You [dliner]
Oct 18, 2011 (2:55 pm)
I have the same problem, 2005 Pontiac G6. I took it to the GM dealership 2 months ago to have the problem fixed for almost $1,000. Well, today it rained and sure enough the leaking problem is back. I am beyond frustrated. Not sure what I plan on doing while this tropical storm passes as I don't have a garage. I can't understand why GM hasn't issued a recall?
#80 of 207 Re: Has GM Cust Service Been of Any Help to You [jlautenslager]
Oct 19, 2011 (7:28 am)
Water leak is not a safety item. GMPP will not even cover water leaks.
Take it back to the dealer, $1000 should have fixed it.