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Nissan Xterra clutch problem

65 messages, Last post on Nov 21, 2009 at 11:46 PM
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Replying to: Just_Peachy (Mar 10, 2009 12:28 pm) Have you had any luck with Nissan? I am waiting to hear back from a regional manager regarding having this repaired at no cost to me. Does not sound positive though. I am very interested in joining the fight and possibly even a class action suit if this is not taken care of by Nissan. |
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Replying to: gfg (Apr 09, 2009 11:16 am) A regional manager is supposed to call me back after he researches with his engineering department before he can answer me if the repair will be covered under Nissan.
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Replying to: d3363 (Jun 08, 2009 12:09 pm) If anyone has an idea on how to reach a decision maker in Nissan this would be a start. Or if there is someone out their willing to lead a class action lawsuit I would certainly join. This website is likely just a small percent of owners with this problem who happened to find it, and 6-speed Xterras are a small percent of sales. Does the pickup also have the same Z-based 6-speed/clutch, or the stronger 5-speed clutch? I still feel the Z-based clutch is not designed for the much heavier Xterra and this is the root of the problem. I've appreciated the inputs from others on beefier aftermarket clutches, and wonder why Nissan's premature clutch failure repair includes installing the same weak factory parts. |
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Replying to: gfg (Jun 09, 2009 5:13 am)
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Replying to: rico52 (Jun 18, 2009 7:04 pm)
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Replying to: gfg (Jun 09, 2009 5:13 am) I brought it to a respected mechanic in town and after looking at it agreed that the clutch is not built for a 6 speed, high HP vehicle. The flywheel was also damaged and needs to be replaced. I am supposed to be able to pick it up this afternoon. But here is my suggestion to everyone; Go to the Nissan website, click on the Warranty tab, and send an email explaining your problem. A regional manager should be assigned to you and contact you directly. You have to have a "file number" before anyone will return your calls. You should receive the file number in your email confirmation. Hopefully if they receive enough of our complaints they have to document it and rectify this problem. My plan is to sell it, trade it in and get a totally different vehicle. It is very unfortunate because this is my third Nissan and did like the Xterra very much. But since they will not even consider stepping up to the plate to help a loyal customer, I am ready to contact the local news station also and have the Consumer Guru go after them! Good luck to everyone and if anyone ever hears good news, please let us all know! |
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Replying to: d3363 (Jun 19, 2009 6:05 am) |
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Well, the clutch on my 06 xterra started slipping slightly a week ago and now is almost completely shot. Tomorrow I will see how things go with the dealership, I've bough two xterra's from them so we shall see........
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Replying to: sublimesnfu (Jun 27, 2009 9:23 pm) Now they have to call nissan tech support and talk with them, which is sounding a little better than oh go buy a clutch and pay us to put it in, the saga continues. FYI, my lawyer friend mentioned that if they do refuse to warranty it to file a complaint with the state Attorney General, she said she has never had a warranty claim not be honored after the AG's office makes a phone call, hopefully it won't get to that point, we shall see.
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