Last post on Aug 02, 2013 at 1:13 PM
You are in the Nissan Xterra
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#153 of 202 Return of my Xterra to the maintenance shop
Aug 27, 2010 (12:13 pm)
As you know, I had a manual clutch failure at 28,000 miles on my 2006 Xterra a couple weeks ago. This, after they replaced the original clutch after only 8000 miles 3 years ago. Nissan covered the first repair, but I Had to reluctantly pay full boat ($2100) the second time. I am awaiting an arbitration date with the BBB. Yesterday, the shifter would not allow me to select any gear at all. The clutch pedal goes all the way to the floorboard, but I cannot get into any gear. Towed back to the dealer this morning. The young service writer says it may be the transmission itself this time rather than the clutch. I don't think so. Way too much coincidence for this to happen two weeks after they replaced the whole clutch/flywheel system. I am sooo tired of this...it has been out of service now for repairs for over 11 days in the last three years that I have had it for the clutch issue. I eagerly await the call from the Nissan service department. I will keep you informed. If nothing else, this makes my BBB arbitration look a little better....
#154 of 202 Clutch master cylinder
Sep 01, 2010 (2:58 pm)
I got a call from the Service department yesterday. They have determined that my Xterra's hydraulic clutch master cylinder and slave are belly up. Not covered by the warranty (either Nissan's or my useless extended one ). They wanted $602 dollars, before taxes, to fix it. I had it towed back home, where my son and I will fix it with the help of our Haynes manual. Maybe $200 tops for the parts. It seems, according to Haynes, that the master and slave cylinders have to be removed before replacing the clutch, which Nissan did two weeks ago. They were also removed 3 years ago when the original clutch was replaced. Do you suppose that has something to do with their failure ?? Nissan North America sucks in the " Customer Affairs " department. Waiting for my BBB arbitration date.....
#155 of 202 Re: Clutch master cylinder [richsmit]
Sep 02, 2010 (7:19 am)
Wow - that sucks. I cannot believe they won't address this as it is clearly a default with their parts, or that vehicle model itself. Please continue to keep us posted on your progress.
#156 of 202 An Offer From Nissan
Sep 04, 2010 (6:43 am)
I got home from work Friday night, and there was a message from the BBB on my answering machine.The gal said that Nissan had the paperwork from my complaint, and was offering a settlement. I will have to wait until Tuesday ( Monday is a holiday in the U.S. ) to find out what it is. I hear a gentleman on this forum was just notified he was awarded full compensation for his case. I wonder if Nissan sees the writing on the wall ? I'll let you know.
#157 of 202 Re: An Offer From Nissan [richsmit]
Sep 04, 2010 (9:26 am)
I took them to Arbitration in Canada. I won they lost, have a nice day. I will be reimbursed the full amount over $2500. xterraclutchhotmail.com. Do not be bullied. I bought two new cars this year, how much will Nissan see? zero.
Sep 15, 2010 (5:58 am)
Got an offer through the BBB from Nissan to settle for $500 "in a goodwill gesture".
I gave it a day to think about it, and accepted, as I didn't know if I countered their offer with a higher amount, they may wash their hands of it and go to arbitration. My chances then would be unknown, maybe zero, so I felt it was better than nothing. Besides, it was just as good as taking my clutch to an independent garage for $1600 ( $2100 minus $500), PLUS, the repair is guaranteed by Nissan for a year or 12,000 miles.
Anyway, those of you out there in my situation, stick to your guns and take them to arbitration. They seem to be reluctant to stone-wall owners who stick it out.
On a funnier note, Nissan sent me a Customer Survey in my e-mail a week ago. It was only about my "dealer experience," but I called the dealer who did my work, and whom I had no complaint about, and told the service writer that I had received it, and would give them excellent marks IF I got a free oil and filter change and tire rotation. I had that done yesterday, and filled the survey out as advertised.
To sum it up, the manual clutch in the 2005-2009 Xterra is too weak for the duty it is assigned, and problems result. Nissan will not accept ownership of the problem, and will blame the owners for not knowing how to drive a clutch. Pure B.S. !!
If they don't repair it under warranty( which states that manual clutches are "wear items" and not covered, then I recommend you take it to a reputable transmission shop, have one of the many GOOD aftermarket clutches installed, then take Nissan to arbitration to get some of your money back. My regret now is, I still have a Nissan clutch in my wagon, and can't trust it past 12,000 miles or a year. Good Luck to you all.
#159 of 202 Re: 4th Xterra Clutch in under 16K miles [phxjeff]
Sep 29, 2010 (6:51 pm)
I spent an hour on the phone to the guys at Jim Wolf I highly recommend to anyone giving them a go. True Nissan put a smaller clutch in a vehicle designed to take a bigger one. Thanks for those numbers, the calculated difference is nearly 35% more surface than the JWTand better materials. For those that don't understand materials, it doesn't mean it will last 35% longer, it means that you have 35% more safety margin before the clutch goes beyond the temperature of no return. It could mean the difference betwen 30k and 300k. I took Nissan to the automotive funded arbitration facility in Canada and for the skeptics that think they are biased, they ruled in my favour!!
#160 of 202 Re: 4th Xterra Clutch in under 16K miles [Just_Peachy]
Sep 29, 2010 (6:57 pm)
Please don't include your email address in postings to the Forums.
SUVs and Smart Shopper
Nov 10, 2010 (10:54 am)
2008 Xterra Off Road. You would think that a product that has off road in it would have a clutch that did not burn out at 44,000 miles. Even if you did a lot of off roading, which I did not.