Last post on Aug 02, 2013 at 1:13 PM
You are in the Nissan Xterra
What is this discussion about?
#144 of 202 Re: 4th Xterra Clutch in under 16K miles [phxjeff]
Aug 16, 2010 (10:04 am)
I had my 2008 OffRoad Xterra stock clutch and pressure plate replayed this weekend with a Jim Wolf Tech system. Very nice. I did some measurements. The JWT clutch is 275 mm in diameter with 45 mm (wide) of clutch surface. The clutch material is 0.127" thick. I measured the stock clutch that was removed. Less than 0.020" left of the clutch material. The manual says it should be at least 0.031". This is with less than 6k miles on the clutch. The stock clutch diameter is 260 mm with 35 mm (wide) of clutch surface. This is significantly smaller than the JWT system. There was black dust in the rivets as expected, but also a lot of black fabric. When the clutch was replaced last time the whole inside of the bell housing was coated with that fabric. The flywheel was in good shape and did not need any work. The removed pressure plate has some slightly discolored areas, but nothing serious. The clutch would surely have failed in less than another 500 miles. It seems to me that Nissan engineer dropped the ball on this. For something as simple as the clutch, it should out last the rest of the vehicle under normal use. 3 bad clutches in under 16k miles on a new vehicle is a black mark for Nissan.
Driving the JWT system is much more positive than than the stock clutch and so far I am very pleased with it.
#145 of 202 Re: 4th Xterra Clutch in under 16K miles [phxjeff]
Aug 18, 2010 (11:11 am)
Hey there. I too have replaced my clutch disc and flywheel with Jim Wolf Technologies ones at 65,000 kilometers. The clutch housing appears to be a nissan stock one. The clutch material eventhough much thicker, appears to be the same greyish material as the original that burnt at 65k so that worries me. I called JWT asking about my concerns but they said that it is a different(eventhouygh looks, chips the same), better compound.
The flywheel is single mass. The reason i replaced it is because the original dual mass flyweehl appeared to be worn out (you can see an imprint of the old clutch grinding through metal) and as i was told non-polishable due to the nature of the flywheel. Ever since it was replaced, the car obviously feels jerkier, the smoothness is gone when switching gears. Yet, considering the JWT flywheel is half of the weight of the original, the truck is much more responsive, takes off quite rapidly.
I am at 67k now, hopefuly JWT proves its value and lasts me a while.
I wish they did not drop the ball and butchered this whole clutch situation. My next truck will be a Toyota.
#146 of 202 Heard from Nissan
Aug 18, 2010 (12:53 pm)
Got my call from the lady at Nissan whose job it is to sympathetically tell me "no." She told me "no." She was nice enough to give me the number to the Better Business Bureau (1-800-955-5100), but I will file on-line just for record-keeping purposes ( www.bbb.org ). I told the poor gal I would hate to have her job, making angry customers even angrier, however, she stuck to the party line. Clutch issues are not covered by the warranty because they are "wear items." Not a problem, I told her, if the BBB doesn't make them do the right thing, I will never buy a new Nissan again, and bad-mouth them to all my friends. It may cost them thousands in new sales in the long run. I will also go to a non-Nissan mechanic for my extended warranty repairs as they come up. I'll let you know how I fare with the BBB, but I am not optimistic, of course. Who pays for their arbitration services ? Nissan ?
#147 of 202 Let me know how it goes with the BBB
Aug 18, 2010 (8:33 pm)
And if there's any way for you to contact me through this site, please do as I would love to take advantage of the fact that we are both in California!
#148 of 202 Re: Let me know how it goes with the BBB [phin13]
by Stever@Edmunds HOST
Aug 18, 2010 (9:08 pm)
You can mark your email public in your Profile and other members will be able to see it. Or you can set up your CarSpace mail.
#149 of 202 Re: Let me know how it goes with the BBB [phin13]
Aug 18, 2010 (9:45 pm)
my e-mail is richsmitpacbell.net I tried to put it in my community profile, but I don't know if it took...
#150 of 202 Paperwork faxed to BBB
Aug 19, 2010 (11:32 am)
Just faxed off the paperwork to BBB, included some reports from NHTSA.gov and this forum reference manual clutch problems in Xterras. I called NHTSA ( www.safercar.gov ) and filed a safety complaint. They only have 3 other complaints in the data base at this time. Where ARE all you people ??? They will consider whether to open an investigation if the defect is severe enough. We need to send more reports !
My next step, after the BBB finds in favor of Nissan, is to write a formal letter to the president of Nissan North America describing the problem and requesting a fix. When his assistant sends me the nice, flowery letter politely telling me the vehicle is not defective, it is time to get the media involved.
How about this:
Park the Xterra on the public street right at the Dealership and put signs in the window telling people not to buy Nissan because of their customer unfriendly ways. With any luck, a reporter will show up before the cops haul me off and charge me with a misdemeanor ( I guess). Maybe I will call up the local press first ? BTW, my Xterra is yellow, just like a lemon. This could be fun.
#151 of 202 Re: Paperwork faxed to BBB [richsmit]
Aug 19, 2010 (8:21 pm)
Thanks for the info - I will do the same as you, and keep you posted on the progress. If it's ok with you I will also post this on the facebook page dedicated to Xterra's with bad clutches!
#152 of 202 Re: Paperwork faxed to BBB [phin13]
Aug 20, 2010 (6:32 am)
Go ahead and post. I left Facebook several months ago, if you learn anything we don't know here, please post it (with the indulgence of the moderators, of course).
#153 of 202 Return of my Xterra to the maintenance shop
Aug 27, 2010 (12:13 pm)
As you know, I had a manual clutch failure at 28,000 miles on my 2006 Xterra a couple weeks ago. This, after they replaced the original clutch after only 8000 miles 3 years ago. Nissan covered the first repair, but I Had to reluctantly pay full boat ($2100) the second time. I am awaiting an arbitration date with the BBB. Yesterday, the shifter would not allow me to select any gear at all. The clutch pedal goes all the way to the floorboard, but I cannot get into any gear. Towed back to the dealer this morning. The young service writer says it may be the transmission itself this time rather than the clutch. I don't think so. Way too much coincidence for this to happen two weeks after they replaced the whole clutch/flywheel system. I am sooo tired of this...it has been out of service now for repairs for over 11 days in the last three years that I have had it for the clutch issue. I eagerly await the call from the Nissan service department. I will keep you informed. If nothing else, this makes my BBB arbitration look a little better....