Last post on Jun 15, 2013 at 3:36 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#25 of 83 Re: 2010 Ford Escape "hoot" or chirp noise [maineiac4850]
Sep 24, 2010 (6:38 am)
I will be writing a letter to the CEO of Ford within the next week or two. The salesperson that sold me the vehicle and I have also talked. He has given me the name of a lawyer to contact for a possible class action suit against Ford. Sounds like a lot of work on my part, but I'm totally dissatisfied that Ford would accept this inferior quality in their products! Yes, I agree - I will never buy another Ford product after this experience.
#27 of 83 2010 Ford Escape "Hoot"
Sep 26, 2010 (3:39 pm)
I tried out a 2009 Escape that had a hoot and told the dealer I wasn't interested in a vehicle that had a noise coming from what I thought was the rear end of the vehicle. I was told that yes Ford knew of the problem and had a "tweak" to fix the problem. I still sid no thanks and was assured if I waited for the 2010 the problem has been fixed. Gues what? I have the same noise as the 09. The dealer just had the car in and they pulled out the transmission and replaced a chain in the tranny, still hoots. I took the car back to the dealer and they said that Ford has no idea how to fix the problem, if the tsb didnt do the job too bad. Now I am experiencing trouble with the steering. Now they are replacing the steering rack. I traded a 2001 Escape in for this 2010, big mistake. My 2001 hatch didnt rattle until I had about 60,000 miles on it. The 2010 is rattling now at about 10,000 miles. The finish isn't as nice as my 01 XLT and the attitude of Ford techs is tough luck.
#28 of 83 Re: 2010 Ford Escape "Hoot" [2hills]
Sep 27, 2010 (9:36 am)
Thanks for your reply - it only verifies what I now know about 2010 Ford Escapes. My letter is written to the CEO, I'm meeting with the dealership general manager this afternoon to get their support and will mail the letter within the week. I'm amazed that Ford would sell a product with a noise defect and not disclose that to their consumers/customers.
#29 of 83 Escape Hoot
Sep 28, 2010 (12:46 pm)
I found this forum when searching for info on the "Hoot" noise. I live in Ontario Canada and purchased an Escape in March, before transferring to Saskatchewan for work. I bought something new as I wanted something dependable and did not want to worry about having to bring the vehicle in for fixing.
I have now brought the vehicle in twice and it is in now having the chain replaced to eliminate the hoot noise. The dealer here in Saskatoon informed me that the fix does not always work and that after having the fix done, Ford will not pursue the problem any further. I contacted the dealer in Ontario and he advised me to have the fix done. He said that the dealers try to dissuade you from having the fix done as it is very expensive and time consuming, but that it should in fact rectify the problem. After reading the posts here I am not so confident that it will. I will post back in a day or two when I get the vehicle back.
The hoot bulletin was issued to the dealers on Dec 7th of 2009. I bought my vehicle in March 2010 and was not made aware of the problem. The dealer said that they would not tell anyone as not every salesman would know about the problem. I asked .. . "If I came in today and wanted to buy an Escape, would they tell me about the noise?" Their reply "Like I said, the salesman don't necessarily know about the problem." That response kinda blew my mind. As the noise is not safety related, they seem to think it does not matter.
I also brought the vehicle in for the following:
- driver's side window closes "hard" and squeaks over bumps. They ordered a new molding, but now cannot find it
- the fabric moonroof panel is lifting on the rear passenger corner
- the molding on the driver's side of the windshield is warped and very loose. After I touched it and moved it, the remote start cable fell from the roof and was just hanging when I brought it in. It was a very poor installation job at the factory
- i drove 15 km down a gravel road. Did not drive hard and there were no bumps. The hatchback will not stop squeaking now.
- having the tires rotated, currently 9000 km on the vehicle
- also brought in for the tranny recall to have it reset
I take care of my vehicles and I am very disgusted in the service and quality of the vehicle. It looked like the remote start installation was rushed. I never the noticed the warped molding as I was never in the passanger seat before. I had a few days to buy a vehicle before I moved and was rushed and did not notice some of the defects.
I would be interested in learning how others are dealing with the hoot problem and would like to offer any assistance that I may be able to provide. Whether it be details or a letter. I bought the vehicle in Ontario Canada which happens to be the only province without a "lemon law."
#30 of 83 Escape Hoot
Sep 28, 2010 (12:49 pm)
Sorry I forgot to ask,
Has anyone started the "Ford Product Resolution process found in the warranty?
This is one step that needs to be followed before utilizing the CANVAP service in Canada.
#31 of 83 2010 Ford Escape (Hoot Sound)
Sep 29, 2010 (6:09 am)
Apparently the Ford Motor Company don't use e-mail. We bought our Escape in November 2009. My dealership service dept sucks. I signed up for the VIP service which is a joke. The VIP service indicates you can have up to four free oil changes per year, but when I took it in for service they said I didn't need an oil change for two more months; which means I can only get two oil changes a year. My next complaint will be the driver's side window which makes a sound like there's gravel in the door. I also have the hoot sound when taking off. I also had a windshield wiper that was faulty; their first thought was I must have hit something with it. They fixed it, but their attitude is always negative. Never again a Ford product for me.
#32 of 83 HOW DO YOU CHANGE PARKING LIGHT??
Oct 05, 2010 (4:57 am)
Does anyone know how to change the parking light in the Frod Escape 2005 or others I suspect. Owner Manual says see Ford Technician...You cannot seemingly get to it from behind as it is part of the fender area. I MUST get it replaced......Please welcome Help
#33 of 83 Re: HOW DO YOU CHANGE PARKING LIGHT?? [afa497]
Oct 05, 2010 (7:59 am)
I take it you are trying to replace the front parking lamp/turn signal bulb. If so, you'll need to access the socket through the fender liner. Pull off a couple of clips holding the fender liner to the fender and push/bend the plastic liner back enough to give you access to squeeze "literally" your hand through the inside of the fender and unlock the socket counter clockwise to remove from the headlamp housing.
#34 of 83 2010 Ford Escape
Oct 08, 2010 (9:37 am)
Wife and I purchased a 2010 Ford Escape XLT in early spring. We are generally happy with the vehicle. Once in a while I also heard the "hoot" noise. Did any of you get a recall notice for a transmission re-programming? Took this in about 3 days ago. This is my wifes vehicle so this weekend I will drive it around and see if this "hoot" noise is gone. On other forums some Ford techs are saying the noise will not affect the reliability or longevity of the transmission. This is our second Escape, first was bullet proof up to 107,000 miles. We bought the 2.5 4cyl this time, we had no need for a V6. Took this vehicle on a summer vacation into Yellowstone/Grand Teton area. Drove fine, no problems, great MPG.