Last post on Dec 02, 2010 at 7:30 PM
You are in the Hyundai Santa Fe
What is this discussion about?
Hyundai Santa Fe, Engine, SUV
#21 of 29 Re: Break Lights on the 2004 Santa Fe [imanikristina]
Oct 16, 2009 (4:50 pm)
If it took you 45 minutes and the dealer was only going to charge you $23.00 labor....what are you crying about?
You think maybe they should work for free?
#22 of 29 Re: 2001 Sensor Crank Broken [wvowner]
Oct 16, 2009 (4:55 pm)
If they had damaged the sensor, your car would've gone zero miles....let alone 38,000 of them.
The light bulb in my living room worked GREAT last week.
Now, after a guy came in to clean the drapes....IT DOESN'T WORK AT ALL!!!!
I should sue.
#23 of 29 fix 2001 santa fe 2.4cylinder
Jan 17, 2010 (7:16 pm)
If you work on the crank like me, dont be surprised if you break the crank-angle sensor that hides behind the belt. My truck turned off, i did the crank kit,it turnred on and worked great for three days. Later it turned off abruptly, and it was the crank sensor. I know its about $100 but you need someone who knows to double and triple check before buying the part(crank sensor). I bought the sensor and it turned on and it has been running since motor-wise. It breaks even though you dont touch it when you work around the belt or crank, dont act surprised if it tuurns off(when you work around the turning bel area). It happened to me for not checking the oil so could happen happen to you for other reasons. Be careful around the crank sensor and you will avoid problems.
#24 of 29 Re: Break Lights on the 2004 Santa Fe [espo35]
Jan 18, 2010 (6:17 pm)
Please re-read my note...
I went to Wal-Mart's automotive section and purchased a 2-bulb pack of 27 watt combination bulbs. The total price - $1.96!!
In my garage last Saturday nite, I changed both bulbs within 45 minutes.
Admittedly, everything has its price. However, I paid less than $2.00 for the bulbs as opposed to paying the dealer $25.00!
Dec 01, 2010 (8:59 pm)
I will begin my conversation by saying this is my 4th and final Hyundai!
On 10/28 I attempted to have my oil changed at Monro Muffler & Brake Service. They've done work for me before so I trusted them when they told me (and showed me) that the Crankshaft Pulley was wobbling and it appears that it could fall off. They recommended that I not drive my vehicle. Armed with this info, I phoned the Hyundai Dealership that replaced the Catalytic Converter in May, as well as the Crankshaft Sensor in 2008 I spoke about previously. They concurred with Monro Muffler and suggested I have my vehicle towed to them.
I went home and phoned Hyundai Motor America in CA and they confirmed that this problem was covered under their 10/10,000 Mile Powertrain Warranty. They scheduled an appointment for me, the original owner, for the next morning.
The next morning, I phoned the Dealership to confirm my appointment and drove my Hyundai Santa Fe to them. They refused to honor the warranty because I did not have a current vehicle registration. I did, however, have a current NC Driver's License and a current State Farm Insurance Card. Hyundai Motor America confirmed via telephone that I was the original owner. State Farm confirmed, via telephone, that I was the current owner. Again, they refused to honor the warranty. The warranty reads as follows: "You must, upon request, provide documentation to prove ownership when necessary".
After extensive conversations with management, I left my vehicle there in order to make a business appointment. This required renting a vehicle. I rented a vehicle, made my appointment and called them back later for a response from higher management. Again, they refused to honor the warranty. When I told them I was returning the next day to retrieve my vehicle, the manager asked if we could "work something out". He said he didn't want me to drive the vehicle and would charge me $400+ to repair it. I told him to either repair consistent with the terms and conditions of the warranty, or have it ready for me to pick up the next day.
Long story short, I returned the rental car the next day, picked up my vehicle and drove it home. It was repaired by a private mechanic on that Monday for nearly $300. Including the cost of the rental, I paid nearly $350.00!!!!!! OUTRAGEOUS!!!
Never, never, never again...
#26 of 29 Re: Crankshaft Pulley [imanikristina]
by steve_ HOST
Dec 01, 2010 (10:31 pm)
I'd take it up with my local consumer protection agency or the Federal Trade Commission. Someone in Burr's or Hagan's office could probably tell you who to contact.
#27 of 29 Re: Crankshaft Pulley [imanikristina]
Dec 02, 2010 (11:07 am)
I would sue. Companies always count on people not following thru on their principles - the problem you have seems to be more with the particular dealer than Hyundai itself. Not sure if you had many problems with the car - but lodging a complaint with Hyundai should have gotten you in the door... they should not have refused to honor the warranty. Carfax could have even confirmed ownership. Another dealer would have probably honored the warranty. matter of fact - Hyundai probably would have advised you on where to go... anyway - sue for the money you spent on repair and tow - small claims court - you might not even need a lawyer but get one anyway and sue for the cost of that too...
#28 of 29 Re: Crankshaft Pulley [steve_]
Dec 02, 2010 (6:10 pm)
This matter is now in the hands of the NC Attorney General. I can also take this matter to Small Claims Court and file a Breach of Warranty action against them.
#29 of 29 Re: Crankshaft Pulley [imanikristina]
by steve_ HOST
Dec 02, 2010 (7:30 pm)
Now Nissan is getting into the act and being rude about proof of ownership from one of their owners with a warranty claim.
blastlane, "Nissan Pathfinder Transmission Questions" #574, 30 Nov 2010 8:23 am
I haven't seen anything about dealers getting ripped off by fake warranty claims so I have to wonder if the automakers are trying to make life miserable for people by requiring them to jump through a bunch of hoops just to collect on what they paid for. I don't know if it's deserved or not, but Hyundai has a bit of a reputation for denying warranty claims on technicalities; I guess Nissan is trying to join that club too.