Last post on Sep 24, 2013 at 7:03 PM
You are in the Nissan Altima Hybrid
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Nissan Altima Hybrid, Engine, Sedan
#95 of 175 Re: Recall? [lightshybrid]
Jan 25, 2010 (8:34 pm)
Hello Docs Larry and lightshybrid: So they finally returned my NAH to me on January 14th still indicating that there would be a recall next month. Between December 15th 2009 and January 14th 2010, all they accomplished under the incompetent misguidance of Nissan Tech Support was to detect carbon deposits after 10 days. The rest of the time was supposed determining if the valves were damaged, cleaning them and putting it back to gradually suffer the same issues (new carbon deposits) at least up to the recall. Here are exerpts of what I received by email from the Nissan Dealorship:
December 24th 2009: "WE DID REMOVE THE EXHAUST MANIFOLD AND DID FIND CARBON DEPOSITS ON THE VALVES...TECH WILL BE REMOVING CYLINDER HEAD AS PER OUR LAST CONVERSATION...SHOULD BE ABLE TO GIVE YOU AN ACCURATE ETA ON TUESDAY" That Tusesday would have been December 29th and I heard nothing which was par for the course.
January 7th 2010: "The cylinder head of your vehicle was off as of yesterday afternoon. My tech. needed a special tool to remove the valves from the head to clean and make sure none of them are damaged. The tool is available at our other Nissan dealer and a driver is en route to pick it up this morning. I should have that here within the hour and will start to remove and inspect the valves asap. Later this afternoon I will have more information to give you and I will either call or e-mail you when I have it. Hope you have a nice day and I will be in contact as soon as I can."
January 12th 2010: I spoke with the tech that is working on your vehicle this morning. The vehicle is in the process of being put back together. The valves, once removed, were still in very good condition and just needed to be cleaned of carbon deposits. I am hoping to have the vehicle back together by tomorrow and get a good road test on it before we release it back. If there are any delays in the process I will contact you as soon as I know. Thank you for your patience"
January 13th 2010: In response to my questions about the delay and if I am about to received a patched engine that has merely been cleaned (also about what he thought the recall was for). His response: "I apologize for not getting back to you in a timely manner. As you know last week was my first week at this location and subsequently I was very busy getting familiar with everyone,everything etc. As far as your vehicle goes there was no "damage" to your engine or to your valves. As with any fuel injected vehicle, the engine builds up carbon deposits in the fuel system. The Altima Hybrid has had an issue with this carbon building up with very low miles though yours is only the second one that I have come accross, Nissan has started to see a problem. Unfortunately I do not have any info. as to when the recall may come out. Any info. that I have on the problem has been given to us via the "tech line" help desk. From what they say the spring for the valve is too soft which allows the carbon to build up along the valve. I just found out from my tech that what they may do is replace the valve springs so that when the valve hits it, the valve will spring back hard enough to break any debris free therefore burning off any carbon. There may also be a reprogramming for the vehicles computer to adjust the air and fuel mixture and opening and closing of the
valves. Your vehicle has been driven 2 times and the tech will take it out once more before we release it. I am also going to have the vehicle cleaned inside and out before we call you."
I will say that I am thoroughly annoyed with Nissan about this issue. Nissan has this Weasel from Consumer Affairs offering me as a so-called "goodwill gesture". $200 dollars worth of Nissan parts and service that has to be expended in one service visit at a Nissan or Infinity service center. This same corporate weasel has been calling and trying to talk over me and my concerns since around December 18th. I was demanding a new engine since the 24th of December to no avail.
So I have been driving the car for 11 days since return. Same crappy mileage but the service engine warning light has not come on yet at least. I sure do miss my Camry Hybrid (I was an idiot to trade Toyota workmanship for Nissan crapmanship)! I guess my 6 years with a 6 cylinder Altima convinced me that maybe they could do a good job with a hybrid.....wrong!. LOL! COL! Crying out loud rather!
#96 of 175 Re: Recall? [lightshybrid]
Jan 25, 2010 (8:43 pm)
How many miles do you have on your Altima Hybrid. I neglected to mention that I had 9,800 on my 2008 Nissan Altima Hybrid at the time of its one month stay at the dealorship (purchased new January 15th 2009). Mine had the occasional rough start right back to the beginning (purchased with 297 miles on it ....due to drive from New Jersey which is the nearest state selling NAH to Maryland)
#97 of 175 Re: Recall? [wayne8888]
Mar 02, 2010 (7:36 am)
Everyone, I finally got through to them after numerous times. I think I know who you are talking about at consumer affairs. She also never calls the number I requested. Anyway, after she told me I would have to clean the injectors every 3 months I let her know this was totally unacceptable since the last cleaning did nothing. I had the regional engineer review and understood my complaints. I got my car back yesterday from the dealer after a week of repairs and parts. They replaced the entire cylinder head and all gaskets and seals. They told me it was about a $2300 repair (no charge). Without too much history since last night the car drove like brand new on the way home and back to work. I guess you have to just keep complaining til you get your point across to them. Good luck to everyone.
#98 of 175 Re: Recall? [lightshybrid]
Mar 02, 2010 (8:30 pm)
Actually the weasel at Nissan Consumer Affairs that I was forced to deal with is Owen Welch. Glad that your vehicle is running well and hopes that it will continue to do so. This recall that was supposed to happen in Feb has not happened. I think that Nissan knows that there is an engine problem but probably don't want the bad pub of having a recall at this time (since it is not a potentially fatal issue unlike Toyota). I am poised to seek protection from the state of Maryland and its "Lemon Law" if they don't correct this problem. I demanded a new engine from them while it was in the shop for a month but all that they did was clean the valves.
#99 of 175 09 NAH - misfire problems starting at 11200 mi
Apr 07, 2010 (3:53 pm)
I just started having problems with my 09 NAH and was surprised to find so many posts from people with similar problems. A rude awakening for me since I have owned 4 Nissans (standard IC engines) in the past with no complaints. It has less than 12K miles on it so there's no excuse for this.
1. Like other people's cars, the IC engine seemed to be running "rough." Driving along, I can feel irregular vibrations through the gas pedal. At times, it would rattle pretty bad when idling and internittently at low speeds, especially when cold. Also, when driving in IC mode on long flat stretches or on gentle uphill slopes, the car sounds as if it has a moped motor rather than an engine. Also, the Service Engine light comes on intermittently.
2. Shortly after the car started running "rough," the brakes began stuttering as I slowed, generally when going about 30+ mph- moreso when braking pretty hard or cornering, as one would expect. I didn't think much of this since 2 of my previous Nissans suffered the infamous 12,000-mile brake breakdown and behaved in a similar way. I really don't know if these issues are related but it is quite a coincidence.
3. After a week or so of rough running and brake stuttering, the car stopped switching into EV mode altogether. The IC engine runs continually even at very low speeds, when coasting down hills and lately even when parked! Last night, as I was pulling into my driveway, the MPG fuel efficiency gauge starting fluttering very fast like it was having palpitations of some kind.
Two days ago, I brought the car in to a local dealership and they were not able to detect any problems using their computer diagnostic tool. They did say that there has been some sort of recall that requires a reprogramming of some aspect of the internal computer. They didn't have much information but thought it would solve the braking problem. Unfortunately, they were not able to observe any engine problems when they test-drove it themselves and since diagnostics were negative, I had to just take it home and keep an eye on it. I had them do the reprogramming and a complete inspection and fluid change ($95.00, holy ish). Since the reprogramming, the brake stuttering has stopped (?) but unfortunately the engine problems continue.
Today I took it back in to the dealer and took 2 service techs on a test drive with me around the block. OF COURSE, the car performed perfectly, switching into EV mode properly and idling perfectly fine. I was aghast but the guys were super nice about it even though they probably thought I was nuts. Then as we were pulling around to the service area, the Service Engine light came on again. Thank goodness (I think.)
According to the diagnostics, cylinder # 3 is misfiring and they say it needs to be REPLACED entirely. This sounds like something more serious than blowing out some carbon deposits. They are keeping the car overnight and will do the repair tomorrow. Aside: today, the service manager confessed that they have only worked on 4-5 NAH ever in their shop. Lack of hybrid-experience seems to be endemic in Nissan service departments.
Will update tomorrow.
#100 of 175 2007 NAH, sounds like the same issues
Apr 22, 2010 (11:14 am)
I have a 2007 NAH, ~42000 miles, that I purchased from CarMax a year ago. Recently, I noticed that the engine would buck and vibrate when the gas motor kicked in, especially when the engine and weather were cold. Then I noticed the same shuddering while braking symptoms as have been described.
After a couple of weeks of this, I took the car back to CarMax, where I had an extended warranty. They almost immediately shipped it to the Nissan dealership, since CarMax had no experience with the hybrid version - turns out, neither did the Nissan dealership. After keeping the car for a week, Nissan to told CarMax that there was definitely an issue, but they didn't know what it was. They were "preparing a bulletin for release next month", but it could be as long as a year until they had any kind of resolution. They recommended de-carbonizing the engine, but could not say definitively if that would resolve the issue or make it better; they'd do this for the reduced cost of $199.
When I asked whether this was either a performance or safety issue, and whether the car would get worse if I continued to drive it, I was told "we don't know".
And that's it. I got the car back, no charges thankfully, but no fix and no idea whether this is going to cause serious issues - and no help any time in the near future from Nissan. I've had good luck with Nissan in the past, but this is clearly not acceptable.
#101 of 175 Carbon Buildup?
May 05, 2010 (12:38 pm)
Wife and I bought a new 2008 NAH in June 2008 and now have just under 20k miles on it. We avg about 32 mpg overall, mostly city driving. Until recently, I has been a great car with no problems.
Recently, my wife complained of rough idle and stuttering at low speed. I took it to the dealer last Saturday and noticed the Service Engine Soon Light was on (she didn't tell me that!). They checked it out and within a few hours reported that it had carbon buildup and they would need to replace the cylinder head. I know that is highly unusual for a new car with low miles that is serviced regularly. I asked the service manager how that is possible. The response: "I don't know."
Fortunately the dealer gave us a loaner Cube to drive while they work on the car. But they said Nissan Corporate refused to cover the cost, so the dealer was picking up the tab. (I've bought 2 Nissans in the past 23 months; the other is a 07 Frontier).
#102 of 175 Re: Carbon Buildup? [timnah08]
May 05, 2010 (4:48 pm)
Hi ..... My car (mentioned in an earlier post) spent one month (12/15/09-1/14/10) in the shop with the same carbon deposits. All they did was clean out deposits and claimed that there would bE a recall in a month. Feb came and went and no NAH recall occurred. Meanwhile I'm sure the deposits are building up again! It seems to be endemic to Altima hybrids. My car had the problem at 9800 miles. I am at nearly 12K now. Good luck! My opinion of Nissan Corp has plummeted!
#103 of 175 Economic Oil Change
May 14, 2010 (8:12 pm)
I'm looking for an economical way to change the oil on my 2009 Nissan Altima Hybrid, I actually bought it in April, new. I don't want to risk anything with the warranty by not doing the oil changes frequently. So I'm actually going to do the 3 month scheduled oil changes, even though I'm anticipate being nowhere close to the mileage suggestions. I normally change my own oil, so is there an oil out there that is the SAE 0W20 grade that is cheap, and will last the 3000 miles, rather than an extended amount of time, since I don't really want to waste the oil with the 3 month requirements. Thanks
#104 of 175 '10 Altima Hybrid engine rattle
Jul 31, 2010 (10:46 am)
I find it interesting that so many of us are having the same problems. I bought my car new in May. First 2,000 miles ran like a dream. Then started to rattle. Just went through the Lemon Law return with them on a Sentra with a bad engine. TWICE. Thought I would have better luck with an Altima. Yeah, right!!!
Around 2,000 miles started to rattle and the EV mode wouldn't kick in unless you turn the car on and off again, but will continue to rattle and not operate correctly. Then after a bit, like weeks, it stopped, almost like a miracle. I asked when I took it in for oil change if it had self-adjusting lifters and was told it did. Then it started to rattle again! Took it back, had the service guy listen, took it to tech, tech took ride with me, VERY uncomfortable and stared out the window the whole time telling me it was in ALL the Altima's. I said "Really?""Yes" .
Well, guess what? Yesterday, it did a 'drag', twice' and it started running on EV mode like it is supposed to, ran like a top and is getting the best gas mileage. My take it is the computer, they KNOW it, AND they don't want to fix it. I am taking in today, asking them to listen, and when they don't hear anything, telling them EXACTLY! So NOW when I bring it back with a rattle, you will know what I am talking about!!!
NOT thinking Nissan is honest.....