Last post on Nov 01, 2011 at 10:31 AM
You are in the Cadillac SRX
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Cadillac SRX, Navigation System, Engine, SUV
#29 of 38 Problems with Stewart Cadillac in Houston?
Feb 11, 2009 (3:46 pm)
Has anyone else had any really bad experiences with Stewart Cadillac in Houston? I recently purchased a vehicle from them, and I after the deal was done I was mistakenly given some information that I'm sure they would have prefered that I not see. I was not at all happy with the experience. I told the salesman point-blank I will NEVER buy another car from them, and he just shrugged it off. I would suggest people steer clear of this dealership. They are not in it to build a lasting relationship with the customer.
#30 of 38 Re: Problems with Stewart Cadillac in Houston? [timtx01]
Feb 11, 2009 (8:20 pm)
Consider writing up a report in Dealer Ratings and Reviews.
SUVs and Smart Shopper
Jul 10, 2010 (6:06 am)
My wife purchased the SRX a little less than a year ago. The vehicle was loaded, the Signature Edition and was on the showroom floor. Just what she was looking for. When she drove it home, the following day she found several interior problems. Within a month the black piece between the windshield and sunroof cracked in half. Since then we have had that piece replaced three (3) times due to cracking and now has two broken cracked spots in it. The last time they replaced it the dealership chipped a large spot on another part which they did not inform me. We can hear air coming through the sunroof constantly. Also several interior CHEAP pieces have broken and just noticed the door handles are coated with a chrome sticker material which is peeling. She has tried to keep some of these problems from me so I would not go off ...................
Now my wife is to the point she is going to bring the vehicle to the dealership and tell them they can keep it and she does not want it back. We still have a lien however she would rather her credit take a small ding than continue like this. Any advice?? Only have 19,000 miles on vehicle.
#32 of 38 Re: No problems with SRX [pbealle]
Apr 27, 2011 (6:03 pm)
Pbealle, It's been over 2yrs. since your message was posted, how do you feel about your 2008 SRX Caddy now ????
#33 of 38 Re: 60 days in [miked22]
Apr 27, 2011 (6:09 pm)
Miked22,,, How do you feel about your 08 SRX Caddy now ???
Apr 28, 2011 (3:47 am)
I just turned in my leased 08' SRX, and I found it to be a pretty reliable vehicle. It drove well, and was very comfortable. It had great pickup for a heavy vehicle with a V6. To be honest, I found it to be a better vehicle than my 11'SRX.
#36 of 38 Re: No problems with SRX [08srxlemon]
Nov 01, 2011 (5:33 am)
I spend to much time at the dealer for repairs,,, I don't want to waste anymore of my time posting all the problems,,, no one cares... I get soaked from head to toe when it rains or snows,,, dealer said the leaks are fixed and will tell me the same if I bring it in again so whats the point,,, no time to go into all that has gone wrong with this lemon,,, just dido all the negative posts regarding the SRX I experienced it all... I hate this car...
#37 of 38 Re: No problems with SRX [08srxlemon]
Nov 01, 2011 (10:31 am)
Iím sorry to hear that you have had such an unsatisfactory experience with your SRX. If Customer Assistance can be of any help to you, please email Christina with more information.
GM Customer Service