Last post on Nov 01, 2011 at 11:31 AM
You are in the Cadillac SRX
What is this discussion about?
Cadillac SRX, Navigation System, Engine, SUV
#19 of 38 oil consumption
Jun 23, 2008 (11:11 am)
a little searching on "oil consumption" in the Mercedes forums will reveal that some have problems too, and Mercedes does not replace otherwise working engines.
#20 of 38 Re: oil consumption [sls002]
Jun 23, 2008 (12:28 pm)
The solution was not engine replacement, but tearing it down and replacing the rings. The dealer wanted to do the job, but Cadillac would not let the warranty claim go through. Had you seen the oil after 1,000 miles you would not have felt confident about the lack of cooperation, either. In any event, the car was so riddled with other issues, especially the water leak, that it was a lost cause.
I am glad you like you car. That is great. I liked mine also. It looked great and drove very well. Life, however, is too short to put up with a bad car.
So what is acceptable oil consumption to you? And what is an acceptable number of warranty claims? Do you accept pieces of trim falling off at highway speeds? Do you accept leaks that allow massive amounts of water in the car? Do you accept navigation systems that only tell you to "stay on the current road"? Do you accept rattling catalytic converters? Do you accept memory seats that forget where to go? Do you accept sunroofs that creak and rattle? Do you accept rear view mirror motors that fail? Do you accept weather stripping falling off? The list goes on. The dealer was as frustrated as I. To top it all off, I had to prove to Cadillac that I had an extended GM warranty as their system failed to record it. I just got tired fighting the machine that was designed to tell you to go away. So I did, for good. GM has a serious problem that they will not acknowledge. I am not a complainer. Yet they forced me to become one. As I say, life is too short.
I think I have said enough on this forum. My point has been made. No one, not even you, should have to put up with the "we know better than you" attitude of Cadillac.
#21 of 38 Re: oil consumption [fastguy]
Jun 24, 2008 (6:29 am)
It is unfortunate that you had a bad car. It was the first year of production, which is not a good reason. However there are owners in the Mercedes forums who have similar complaints about what a piece of junk their Mercedes is. The point is that some vehicles are troublesome, while others of the same model are not.
To answer your question on oil consumption, would you have been willing to pay half the cost of fixing the engine? Or perhaps more to the point if the oil consumption had started after the engine was no longer under warranty, would you have fixed it? It is not obvious to me that your dealer really knew exactly why the oil consumption was high. I think that he was guessing.
I do have a Nav, which I find very helpful. While it does have some quirks, mine has gotten me through a number of strange cities.
I will say this, with all the problems you had with the SRX I would certainly not have wanted to keep it beyond the warranty period. I don't blame you for not wanting another Cadillac either. My experience with GM products has been quite good. Still I would consider other makes if there were dealers closer to where I live.
#22 of 38 Re: The SRX is finally gone [fastguy]
Jul 18, 2008 (12:30 pm)
Hey I have had all of the above includung a non funtioning NAV system and much more it has been in the shop 78 days and have even had Cadillac hang up on me when asking for help. My lawyer is asking me to look for people with the same problems. Any thing else that could help me ???
#23 of 38 Re: The SRX is finally gone [fastguy]
Aug 21, 2008 (7:12 am)
I read your note and got sick to my stomach! I have a 2008 SRX I just got 3 weeks ago, and yesterday whilst reading the manual and checking things out I found a *lake* in the well under the 3rd row seat. I couldn't believe how much water was there...
I take it from your post you ahd teh same problem and it was enver resolved??
#24 of 38 No problems with SRX
Jan 24, 2009 (6:52 am)
I have an '08 with everything except V8. I've driven Japanese cars for 25 years and have loved them, but decided to buy American. My last 3 cars were Acura MDX, Infiniti FX35 and Infiniti Q45, all great cars. But, I like the SRX even more. It's supremely comfortable, has great luxury features and is wonderful to drive. I like some of the little amenities like the motorized, movable pedals, and the big sunroof. I do not like the fact that the doors lock every time you move, and that it can't be disabled. And I agree that the nav system is retarded. My 2002 Acura MDX has a much, much better one. Why would GM have an inferior product, 6 years later?
I'm impressed with the oil life monitor that provides for oil change intervals of up to 12,000 miles. An excellent feature. People change oil way too often, it's a myth that's been perpetrated by oil companies and car dealers. Use synthetic oil and spread out your oil changes. You'll save 2% on gas mileage, maybe an extra buck a week, thus paying for your oil change.
So far, I would be happy to buy another Cadillac. If the car disappoints me down the road, I can go right back to Infiniti or Acura, but so far I'm happy to have bought an excellent American car. If a million people would do that this year, switch to American, it would do more than a major stimulus package.
#27 of 38 Re: No problems with SRX [pbealle]
Feb 06, 2009 (10:25 am)
One small problem with that. America does not build enough cars that you would choose over Japanese/German. Yes, Cadillac is one of them. I do not like the current SRX, but the pictures of 2010 SRX look very promising....
The biggest problem with majority of American cars is interior quality. so far I can not find better built and better layout then my Honda Accord (talking about the same class american)
But when it is time to replace by Lexus RX - the ONLY one American SUV that I would consider is SRX.
#28 of 38 Re: No problems with SRX [dglozman]
Feb 06, 2009 (10:49 am)
You're often right that Japanese interiors are better. However, the 2008 SRX(not the earlier years) is better than my Infiniti FX and my Acura MDX. So, some progress has been made. I have rented a Ford Focus three times and been impressed with driving it and would to buy one to continue my "buy American" campaign, but you're right, the interior is a little too plastic. Haven't seen an Accord interior in years but will check it out next time I pass a dealer.
My initial attraction to the SRX was the exterior styling, the knife edges vs. other SUVs that look like vitamins, or bars of Dove soap. Basically all cars come out of the same wind tunnel now and it's hard to find a car with an edge anywhere. That's why the SRX looks different on the road.