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2008 Cadillac SRX

23 messages,  Last post on Aug 21, 2008 at 7:12 AM

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What is this discussion about? Cadillac SRX, Navigation System, Engine, SUV

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#14 of 23 Re: The SRX is finally gone [sleeper41] by fastguy Jun 19, 2008 (4:09 pm)
Replying to: sleeper41 (Jun 19, 2008 1:52 pm) You are doing OK. My depreciation was 68.3 cents per miles plus the lost opportunity paying cash. I did not finance or lease. Be happy you do not have to try to trade it in. All of dealers I talked to said it is a truck and we don't take trucks on trade. I had to go to a rural dealership to make the trade because I was unable to sell it myself. BTW Cadillac dealers said the same thing. Replies to this message: ericzoom (Jun 20, 2008 6:26 am)
#15 of 23 Re: The SRX is finally gone [fastguy] by ericzoom Jun 20, 2008 (6:26 am)
Replying to: fastguy (Jun 19, 2008 4:09 pm) I've had no problems yet with my 6 month old 08' SRX V6, but i'm glad i only lease it. When lease is done, it goes back.
#16 of 23 Re: The SRX is finally gone [fastguy] by sls002 Jun 21, 2008 (6:54 am)
Replying to: fastguy (Jun 19, 2008 3:59 pm) Some oil should be used if the engine is lubricated as it should be. In particular, the oil on the cylinder walls should burn. However, if the rings are seated right, they should reduce the oil on the walls to a minimum so that oil consumption is minimal. Engines designed for synthetic oils will probably use less oil. My Seville was designed for conventional oil, and when I used synthetic in it oil consumption was probably more than it would have been with conventional oil. The RWD northstar V8 is a third generation design, and was designed for synthetic oil (I think), so I am not surprised that oil consumption is less, but I think my engine may be better than average.   I think that your dealer must have determined that your oil consumption, while more than it should have been, was not a result of a leak or bad head gaskets. My guess is that your rings were not seated right or were not as tight as they could have been. Your service department may not have been interested in doing something about it too.   I will say that I would probably have bought a BMW wagon, but the nearest BMW, Mercedes or other upper end lux brand name dealer is more than 300 miles from where I live making service exceeding difficult and expensive. Replies to this message: fastguy (Jun 21, 2008 1:31 pm) sls002 (Jun 22, 2008 9:50 am)
#17 of 23 Re: The SRX is finally gone [sls002] by fastguy Jun 21, 2008 (1:31 pm)
Replying to: sls002 (Jun 21, 2008 6:54 am) It was not the dealer that said oil consumption was within normal parameters but Cadillac. I agree that the issues was most probably rings. That does not excuse Cadillac from denying the warranty claim. Particularly since the vehicle was always serviced at Cadillac dealerships and always before the computer said service needed to be done. If this had been the only issue, then I would have kept the car. I went back and looked at my service records, there were 97 warranty claims in 41 months of ownership. That does not count the water leak which was never submitted. The sunroof alone accounted for a third of the claims and it still creaked and rattled at the time of sale. The remainder of the claims were all sorts of problems anyone of which would not have been an issue, but together made life extremely miserable.   BTW Synthetic oil was specified for this car and was the only oil authorized to keep the warranty in force. I am also very compulsive when it comes to my cars. I do make it a habit to check the oil every Saturday along with washing and periodic detailing and primping. During our last driving trip I the car needed a quart almost every day.   Don't get me wrong, the SRX looked great and was a joy to drive, but the price paid in depreciation, trips to the dealer for warranty repairs and the abuse from Cadillac were more than I could bear Replies to this message: sls002 (Jun 22, 2008 9:50 am)
#18 of 23 Re: The SRX is finally gone [fastguy] by sls002 Jun 22, 2008 (9:50 am)
Replying to: fastguy (Jun 21, 2008 1:31 pm) It was your dealer who determined whether or not there was something wrong with the engine. While I would not have wanted an engine that used that much oil either, I can see that even at a quart every 500 miles, the engine would only require 200 quarts in 100,000 miles at a cost of about $1000 or so. Replacing the engine would have cost a few thousand and is probably not worth doing.   I have not had 97 warranty claims total (or that many repairs) in the last 40 years of driving.
#19 of 23 oil consumption by sls002 Jun 23, 2008 (11:11 am)
a little searching on "oil consumption" in the Mercedes forums will reveal that some have problems too, and Mercedes does not replace otherwise working engines. Replies to this message: fastguy (Jun 23, 2008 12:28 pm) sls002 (Jun 24, 2008 6:29 am)
#20 of 23 Re: oil consumption [sls002] by fastguy Jun 23, 2008 (12:28 pm)
Replying to: sls002 (Jun 23, 2008 11:11 am) The solution was not engine replacement, but tearing it down and replacing the rings. The dealer wanted to do the job, but Cadillac would not let the warranty claim go through. Had you seen the oil after 1,000 miles you would not have felt confident about the lack of cooperation, either. In any event, the car was so riddled with other issues, especially the water leak, that it was a lost cause.   I am glad you like you car. That is great. I liked mine also. It looked great and drove very well. Life, however, is too short to put up with a bad car.   So what is acceptable oil consumption to you? And what is an acceptable number of warranty claims? Do you accept pieces of trim falling off at highway speeds? Do you accept leaks that allow massive amounts of water in the car? Do you accept navigation systems that only tell you to "stay on the current road"? Do you accept rattling catalytic converters? Do you accept memory seats that forget where to go? Do you accept sunroofs that creak and rattle? Do you accept rear view mirror motors that fail? Do you accept weather stripping falling off? The list goes on. The dealer was as frustrated as I. To top it all off, I had to prove to Cadillac that I had an extended GM warranty as their system failed to record it. I just got tired fighting the machine that was designed to tell you to go away. So I did, for good. GM has a serious problem that they will not acknowledge. I am not a complainer. Yet they forced me to become one. As I say, life is too short.   I think I have said enough on this forum. My point has been made. No one, not even you, should have to put up with the "we know better than you" attitude of Cadillac. Replies to this message: sls002 (Jun 24, 2008 6:29 am)
#21 of 23 Re: oil consumption [fastguy] by sls002 Jun 24, 2008 (6:29 am)
Replying to: fastguy (Jun 23, 2008 12:28 pm) It is unfortunate that you had a bad car. It was the first year of production, which is not a good reason. However there are owners in the Mercedes forums who have similar complaints about what a piece of junk their Mercedes is. The point is that some vehicles are troublesome, while others of the same model are not.   To answer your question on oil consumption, would you have been willing to pay half the cost of fixing the engine? Or perhaps more to the point if the oil consumption had started after the engine was no longer under warranty, would you have fixed it? It is not obvious to me that your dealer really knew exactly why the oil consumption was high. I think that he was guessing.   I do have a Nav, which I find very helpful. While it does have some quirks, mine has gotten me through a number of strange cities.   I will say this, with all the problems you had with the SRX I would certainly not have wanted to keep it beyond the warranty period. I don't blame you for not wanting another Cadillac either. My experience with GM products has been quite good. Still I would consider other makes if there were dealers closer to where I live.
#22 of 23 Re: The SRX is finally gone [fastguy] by juliebug8 Jul 18, 2008 (12:30 pm)
Replying to: fastguy (Jun 18, 2008 1:43 pm) Hey I have had all of the above includung a non funtioning NAV system and much more it has been in the shop 78 days and have even had Cadillac hang up on me when asking for help. My lawyer is asking me to look for people with the same problems. Any thing else that could help me ???
#23 of 23 Re: The SRX is finally gone [fastguy] by jstraumann Aug 21, 2008 (7:12 am)
Replying to: fastguy (Jun 18, 2008 1:43 pm) Hi Fastguy:   I read your note and got sick to my stomach! I have a 2008 SRX I just got 3 weeks ago, and yesterday whilst reading the manual and checking things out I found a *lake* in the well under the 3rd row seat. I couldn't believe how much water was there...   I take it from your post you ahd teh same problem and it was enver resolved??   John.

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