Ask the Car People.SM


GMC Envoy instrument panel problems

515 messages,  Last post on May 16, 2013 at 11:16 AM

You are in the GMC Envoy Forum.

What is this discussion about? GMC Envoy, GMC Envoy XUV, GMC Envoy XL, Electrical, SUV

    
 
Go to NHTSA to file a safety complaint.
 
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153

Messages Page 42 of 52

#407 of 515 2005 Fuel Sensor Malfunction by lilcutie1

Dec 09, 2011 (8:56 am)

Everytime I fill have up the gas tank on my 2005 ENVOY the check engine light comes on the fuel guage reads empty when the tank is full. I received a letter from GMC stating they will pay for 1/2 the cost to repair which I think is unfair. With so many customers having this problem there should be a recall on this item. However they will not take responsibility for item. After talking to representatives from GMC I was asked to take it into a GMC dealer to check it out. I took to the GMC dealer for them to check it only for them to tell me that I would also be responsible for the cost of a diagnostics. This seems like a very unjust request since they are very aware of the problem. This is my first GMC vehicle and will be my last. Every where I go people want to know how I like my truck I use to tell Very much. Now I will tell them to stay away from GMC because they are not loyal to there customers or there product.

#408 of 515 Re: GMC Envoy Fuel gauge sensor, RPM gauge etc.. [thendricks23] by lilcutie1

Dec 09, 2011 (12:31 pm)

Replying to: thendricks23 (Sep 09, 2011 3:58 pm)
I have the exact same problem and reset my odometer. I support a class action suit

#409 of 515 Re: 2005 Fuel Sensor Malfunction [lilcutie1] by tiffanyn

Dec 09, 2011 (12:48 pm)

Replying to: lilcutie1 (Dec 09, 2011 8:56 am)
I have to say that I agree, Lilcutie1. Before having this fuel gauge problem (and a couple more), I would have recommended this car to anyone. Now, I wouldn't. And the fact that GMC will pay for 1/2 of the repair indicates that they know there is a problem. They should pay for the full repair cost. I own a small business, and I can't even imagine not taking care of my customers. Don't they realize that, by not paying for the repairs, they will lose return business, which must cost a lot more in the long run than these repair costs? It simply doesn't make sense...

#410 of 515 Re: 2005 Fuel Sensor Malfunction [tiffanyn] by lilcutie1

Dec 09, 2011 (5:12 pm)

Replying to: tiffanyn (Dec 09, 2011 12:48 pm)
I have back and forth in communication with the corporate office and they don't seem to get it. We really need to look into what our options are for a class action case.

#411 of 515 Envoy XL SLT Gas Gauge Broken by badenvoyxl

Dec 09, 2011 (7:15 pm)

I am the first owner of a 2005 Envoy XL SLT with 86,000 miles. I have had a couple major problems with my truck. First problem the truck was burning oil. Thank goodness this problem occurred while the truck was still under warranty. Now that the car has reached 7 years old and is out of warranty I have encountered new problems. First the RPM gauge stopped working temporarily. The head lights turn off sometimes and it doesn't respond to turning the switch on and off. The air condition trap door, which is located under the dashboard is stuck, so if I turn off the air it makes an annoying clicking sound. Penske said it will cost $1000 to repair the air condition door. The newest and most frustrating problem with my truck is the fuel gauge is broken. When I fill up my truck the gauge bounces up and down and the electronic mileage display indicates "---" or it states "fuel level low". Penske stated that I have to pay $175 to repair this problem and GMC will pay the remaining portion. I think it is unreasonable for them to charge me anything because the average gas gauge sensor lasts 12 to 20 years without a problem. GMC should recall the part and pay for the entire cost.

#412 of 515 Re: 2005 Fuel Sensor Malfunction [lilcutie1] by grogers667

Dec 09, 2011 (7:16 pm)

Replying to: lilcutie1 (Dec 09, 2011 8:56 am)
Welcome to the club!! I saw a lady the other day driving an Envoy and ask her about the truck. She said and I agree, "It rides good but NONE of my gauges work and I bought it new!" GMC SHOULD recall ALL of these vehicles! Anyone you ask will tell you they have the same issues!! We were stranded on the interstate with a 3 month old baby in the back seat when ours ran out of gas..in a construction zone!! And they say it is not a SAFETY issue?? If you don't use the rip off dealers they will not refund you anything!!!

#413 of 515 Re: 2005 Fuel Sensor Malfunction [lilcutie1] by gmcustsvcsarah

Dec 12, 2011 (10:11 am)

Replying to: lilcutie1 (Dec 09, 2011 8:56 am)
I am sorry that you are frustrated as a result of the fuel gauge concern on your Envoy. If you were interested in a Customer Assistance case, where we would investigate your situation, please send us an email with more information, including your name and contact information, your involved dealership and an account of your visits there for this concern (if applicable), and the last 8 digits of your VIN and current mileage.
 
Best,
Sarah
GM Customer Service

#414 of 515 Re: 2005 Fuel Sensor Malfunction [tiffanyn] by gmcustsvcsarah

Dec 12, 2011 (10:53 am)

Replying to: tiffanyn (Dec 09, 2011 12:48 pm)
Thank you for posting, tiffanyn. From your submission, it sounds like you have had a few different concerns arise with your vehicle in addition to the fuel gauge? Have you been working with your dealership towards resolving these concerns? If we can set up a customer assistance case for you, which are evaluated on a case-by-case basis, please email us more information (include your name and contact information, your involved dealership and an account of your visits there for these concerns (if applicable), and the last 8 digits of your VIN and current mileage).
 
Best,
Sarah
GM Customer Service

#415 of 515 Re: Envoy XL SLT Gas Gauge Broken [badenvoyxl] by gmcustsvcsarah

Dec 12, 2011 (11:40 am)

Replying to: badenvoyxl (Dec 09, 2011 7:15 pm)
Badenvoyxl,
 
I can understand why you are frustrated. I have posted in response to other forum members who have a similar position to yours in regards to the repair on the gas gauge inviting them to open up a Customer Assistance Case, and wanted to make sure that you knew you were invited to do so as well.
 
Regards,
Sarah
GM Customer Service

#416 of 515 Re: I HATE MY ENVOY [alihs] by ewan

Dec 12, 2011 (5:04 pm)

Replying to: alihs (Oct 26, 2011 9:21 am)
I Agree with you Alihs, from the day i bought my used GMC Envoy till now i 'm having issues with my GMC Envoy 2004. At times i'm driving with my family and the car begin to feel like it just cant go anymore, the wheels become locked up along with the engine making a lot of noise with the car moving really slow. I was also stranded at new york when my GMC decided not to start, after i had it towed to the closest mec shop i was told that it was the battery, so i bought a new one, still didn't work, took almost the old day for them to figure out that it was the ignition switch. I've been trying to trade this car in for the last three years but no dealership is willing to take it, they are even willing to let me keep the envoy along with giving me another car. Really don't know what to do, i'm only sure that i worry everyday my family and i get in that car.

Messages Page 42 of 52

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement