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GMC Envoy instrument panel problems

47 messages,  Last post on Oct 29, 2009 at 12:50 AM

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What is this discussion about? GMC Envoy, GMC Envoy XUV, GMC Envoy XL, Electrical, SUV

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#24 of 47 2004 gmc envoy xuv headliner water leaks by georger Jan 17, 2009 (12:42 am)
In Dec 2007, my vehicle started accumulating water above the headliner. After a day of sitting in the rain, I noticed upon moderate braking a small water fall coming from the front of the headliner on to the dashboard. At the dealer, they checked the drains were open and the sun roof was closed and sealed. After five days of water checks they thought they had found the leak above the headliner in a seam in the roof. They sealed this and it still leaked. After another week, they finally found the leak in the track assembly where 2 factory rivets attached the drain rail to the frame assembly of the sun roof and were definately causing the leak. The service manager told me the only way to fix the problem would be to remove and repair the entire assembly which would cost about $1300. After the initial shock, denial and anger, I concluded that this was truly a factory design screwup. The service manager agreed and further stated it would only be $1000 to buy and install a new assembly. After numerous calls to GMC and further coordination with the service manager who went to bat for me, GMC agreed to send the dealer a new assembly complete with glass (even though the warranty had run out on body failures) at no cost as a factory warranty repair. I did suffer a lot of grief because of repeated attempts to fix the problem and numerous trips to return the vehicle for more leak testing. So, be polite, reasonable and STUBBORN and you may get lucky. Also, when they took down the headliner and later removed and replaced the the old assembly , I took a lot of digital pictures of everything. When the one year warranty is up on a repair like this you might need the pictures for another repair by yourself. reich
#25 of 47 Re: Assistance Needed [knockster] by amyjones929 Jan 18, 2009 (12:55 pm)
Replying to: knockster (Oct 02, 2008 4:57 pm) We recently took our 04 Envoy in for this problem, (unaware of this letter) and were charged about $700 for this to be replaced. I think if the dealerships received this letter they should have paid for the fix. They could have returned the defective part as the letter states and received a reimbursement for it along with charging us, since we had no knowledge of this letter and made double. I think that stinks! I wrote GMC about this and have yet to receive a response except saying they got my email. When we took our vehicle in it had under 50,000 miles on it. I am not sure I will buy GM again. I can't believe the government gave them $$ and they still don't take care of their customers.
#26 of 47 Bite the Bullet by wsr58 Jan 21, 2009 (6:43 am)
Enough is enough, the waiting game is over for me, I will surrender today. After all this time of waiting with this instrument panel problem and the GMC dealer pretending I am the only one with this problem, not aware of this widespread issue with Envoys or any Bulletin to GMC dealers. With all this being said my Envoy will be handed over to them today for repair, and of course they insist on starting with the ignition switch, even after I have shared posts from this thread showing that the problem is with the instrument cluster. Thanks again for everyones help here, but unless someone can reply to this post within the next couple of hours with saving information, my Envoy will be enroute to the dealer, with its tail between its legs.
#27 of 47 Re: instrument panel problems [ksatc1] by frankie03 Jan 21, 2009 (3:19 pm)
Replying to: ksatc1 (Jan 06, 2009 7:56 am) Just bought a 2004 GMC Envoy, with 60,000 miles...driving home I notice the battery light came on, and stayed on after I parked it. Also, the speedometer stayed at 60MPH. Good thing I didn't fully pay for the vehicle yet. Supposedly, this dealership will fix it, I hope they just don't rig it short term until the 3 month warranty is up. Sounds like a recall is needed. Replies to this message: TiredofGM (Jan 31, 2009 9:52 am) uhlix (Feb 05, 2009 9:49 am) mimi14 (Feb 12, 2009 5:55 am)
#28 of 47 Re: instrument panel problems [frankie03] by TiredofGM Jan 31, 2009 (9:52 am)
Replying to: frankie03 (Jan 21, 2009 3:19 pm) I gave up on GM doing the right thing. I purchased all the stepper motors needed on ebay and now my 2004 Envoy instrument cluster works perfectly. It was very easy to do if you know how to de-solder and solder. I should have done this a long time ago.   Note to GM- You Suck! Replies to this message: uhlix (Feb 05, 2009 9:49 am) mimi14 (Feb 12, 2009 5:55 am)
#29 of 47 Re: instrument panel problems [TiredofGM] by uhlix Feb 05, 2009 (9:49 am)
Replying to: TiredofGM (Jan 31, 2009 9:52 am) I have a 2004 GMC Envoy with pretty much the same problem that everyone else on this thread has. The gauge in question for me is my oil pressure gauge. I have a friend that is an accomplished mechanic and has his own garage business so I'm thinking of purchasing the instrument cluster from ebay and working with him to replace it.   My question is this. Does anyone know where there is good documentation for replacing the instrument cluster? I'm sure we could figure it out ourselves with some investigative work, but any information that any of you can provide for doing the job would make it that much easier and quicker for us.   Thanks much! Hank
#30 of 47 Re: instrument panel problems [ksatc1] by JJPINTO788 Feb 08, 2009 (3:35 pm)
Replying to: ksatc1 (Jan 06, 2009 7:56 am) My 2004 XUV has a pegged oil pressure gage since last year and then last week the speedo was saying 60 when i was parked. It took 2 days for the speedo to return to normal, but don't know if it will haooen again. With 50k miles it out of warranty, but was is up with GM fixing the problem for free.
#31 of 47 Re: instrument panel problems [TiredofGM] by mimi14 Feb 12, 2009 (5:55 am)
Replying to: TiredofGM (Jan 31, 2009 9:52 am) I am unclear, is GMC willing to fix this problem or not? I have a 2004 Envoy XL and I have no idea what to do. Can I get some more information on the stepper motors you purchased. thanks
#32 of 47 Envoy instrument problems by JJPINTO788 Feb 12, 2009 (11:23 am)
I visited my local GMC dealer with a copy of letter by Knockster dated 10/2/08. I was given by the service advisor a copy of GM bulletin #07187B that does not have Envoys currently included in this repair program. He can only provide repairs to Sierra, Yukon & Yukon XL,as stated in 07187B. This current bulletin dated 9/9/08 replaces bulletin 07187A issued 11/07. I was also told that my oil pressure gage problem can be due a bad sending unit.This does not explain the irratic speedo problem that re-appeared after self- correcting.I am not the person who purchased and installed the stepper motors etc but have the ability to solder if necessary. I would also be interested in hearing more on this repair procedure.
#33 of 47 2006 GMC Envoy gremlins by pegaleg50 May 08, 2009 (2:48 am)
I filled my tank up, and all of a sudden, the gas gauge is reading empty, with the yellow light blaring at me. As I drive along, the light goes out, and the gauge slowly crawls towards full. Huh? Sometimes my yellow "stabilitrak" lights come on, even though I can stop the vehicle just fine and the traction control and ABS seem to be working OK. Huh? Replies to this message: debmatt (Sep 01, 2009 5:42 am)

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