Last post on Dec 08, 2013 at 4:16 PM
You are in the Nissan Pathfinder
What is this discussion about?
Nissan Pathfinder, Nissan, Transmission, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#806 of 1246 Re: Shame on Nissan [gharpman]
Aug 04, 2011 (3:52 pm)
yes get the Nissan fixed sell it and by a reputable SUV like a Hyundai with 100 mile warranty you wont be sorry , these Hyundai's came a long way I have 156,000 on my Hyundai with just oil changes , those Nissans I will never never ever deal with them again. i actually cringe when I drive passed a Nissan dealer and feel sorry for all the poor bastards out there that had 2005 -2007 pathfinder's and the maxima's and Altima's with the VQ35 V6 engines , they even loose there butterfly screws down in the engines and are destroyed if it happens. shoooo not to many people know this.
#807 of 1246 Re: trans/radiatior coolant cross contamination prob in Pathfinders [santonio1]
Aug 05, 2011 (11:45 am)
I was expecting the worst after reading all the negative posts about this problem. But my experience was pain free. From the first call I made the technician practically diagnosed the problem on the phone, and then told me about the extended warranty and to bring the pathfinder on in. The only snag was the time frame, in which they said they would not know how long it would take to get the transmission, the radiator was in stock but the tran they said they would have to check around for. Less then two weeks they had the tran, 1 1/2 days in the shop and it was fixed. They offered a rental car from the point the problem was diagnosed. If you are ever in WA state I'd recommend this dealer. I had no reason to contact the Nissan corporation as this particular dealer (maintenance gal) was the only person I talked to the entire process and she took care of everything. She didn't have to ask any boss about the rental car, it was all very easy.
#808 of 1246 Fully refunded
Aug 05, 2011 (12:11 pm)
It took close to a year and a half but Nissan refunded 100% of the cost to replace my
transmission & radiator. I filled out the extended warantee forms, faxed in all required information and they sent me a check. Turnaround was about 2 weeks.
Very pleased with Nissan. As a matter of fact I bought another Nissan (altima) and kept my
#809 of 1246 Re: trans/radiatior coolant cross contamination prob in Pathfinders [101dave]
by Stever@Edmunds HOST
Aug 05, 2011 (5:43 pm)
Feel free to name the dealer and please write up a review about your service experience.
Dealer Ratings and Reviews
#810 of 1246 Re: Fully refunded [tseyffs]
Aug 07, 2011 (6:29 am)
Mine is fixed...radiator and transmission were replaced UNDER WARRANTY sine i had 61k...good experience with Bertera Nissan in Auburn,Ma.
went into sales showroom and asked what they would give me for a trade and they said $13,500 or would buy it for cash. Didn't decide to do anything yet since its paid for and mostly everything replaced now...well except CC's.
#811 of 1246 Re: Shame on Nissan [carol72]
Aug 13, 2011 (12:45 pm)
To anyone that has had this issue with Nissan, please send a complaint letter to their headquarters, (Nissan USA, 1 Nissan Way Franklin, Tennessee, 37067) & also send a cc to NHTSA Headquarters(1200 New Jersey Avenue, SE, West Building, Washington, DC 20590...http://www.nhtsa.gov/) & to the Council of Better Business Bureaus (4200 Wilson Blvd, Suite 800, Arlington, VA 22203-1838) ... this is the best way to try to get Nissan to recall this. I have been without a vehicle for over 3 wks now & Nissan refuses to help because it is over the 80,000 warranty. I was told I need both a new radiator & tranny which will cost me about $7,500. I am a self-employed, single parent & rely heavily on my vehicle for work purposes. Without it, I have had to turn down work. I went through numerous phone calls with Nissans customer support, only to have them tell me they won't recall it unless it's a 'safety issue'. I think when I'm getting on the highway & the car is stuttering & not going over 40, it most definitely IS a safety issue. I am wondering if Nissan is waiting for someone to get seriously injured or killed in one of their vehicles before they issue a recall on this. Please, everyone send letter, the more sent, the more likely we are to get this thing recalled.
#812 of 1246 Re: Shame on Nissan [simp1231]
Aug 13, 2011 (4:31 pm)
Complaint letters complete and mailed!!!!!
#813 of 1246 Re: Shame on Nissan [simp1231]
Aug 14, 2011 (1:08 pm)
Good luck on a response. The response I got after sending letters to three vice presidents was an admin assistant telling me to screw off, you are out of warranty, and I can call the BBB. The admin uses the same cue cards as the lovely customer service reps.
Nissan doesn't give one care about this and they are truly crooks and thieves.
I hope you have better luck
#814 of 1246 Re: Shame on Nissan [finztotheleft]
Aug 14, 2011 (4:51 pm)
I do have the paperwork sent to me from the BBB. I am filling it out and sending it back within a few days, There are also 3 pending lawsuits pertaining to this matter I added my name to their list. I also have contacted 5 on your side and help me Howard. Power in numbers!!!!
#815 of 1246 Re: Shame on Nissan [finztotheleft]
Aug 15, 2011 (11:25 am)
I hope I have better luck too! They told me the same thing when I called, to bad & send a complaint to the BBB. A friend of mine who happens to be a mechanic told me to send letters & make sure to complain to DMV, but my state DMV only has complaints for local repair shops/dealers. Found the link to the NHTSA there though & they seem to be the ones to contact. Keeping my fingers crossed that I get somewhere with this, as I still have a loan & owe quite a bit on this vehicle. First time in my 24 yrs of driving that I have not owned a Chevy & all of my Chevys went to well over 100,000(last one was over 200,000) before I started having to replace things. While I do a whole lot of driving, the Nissan has just hit 90,000 & has been maintained well for the yr I had it. In fact, a month before this happened, I took it in & had oil changed & all fluids checked because I was going on a trip with it. There was no sing of any fluids mixing at that point.