1213 messages,
Last post on May 28, 2013 at 9:56 PM
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Nissan Pathfinder, Nissan, Transmission, SUV
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#787 of 1213 Nissan Warranty Extensions - Radiator/Transmission
by khylton
Jul 22, 2011 (5:33 am)
Just wanted to relay some interesting news regarding 2005 Nissan Pathfinder LE. I took the Pathfinder into a Nissan dealership to have them install an external transmission cooler in the hope of avoiding future radiator/transmission issues. I was told that the Pathfinder already has an external (as well as internal) transmission cooler! I purchased an extended warranty on the Pathfinder when I bought the vehicle used and it expires on 7/2013. However, Nissan told me that the Radiator/Transmission cooler warranty has been extended until 7/2014 (or 80,000 miles). The vehicle only as 39,000 miles .... so I am keeping it until the warranty is ready to expire. Not sure if others are aware of Warranty Extension from Nissan!
#788 of 1213 Re: NISSAN CONSUMER AFFAIRS IS A JOKE [santonio1]
by finztotheleft
Jul 22, 2011 (3:04 pm)
I also sent my complaint to my State's attorney, Tennesee ( home of Nissan Amwrica), and the US state attorney in Washington DC
#790 of 1213 Re: Nissan Warranty Extensions - Radiator/Transmission [khylton]
by lauracpalmer
Jul 24, 2011 (3:22 pm)
The problems easily average beyond 80k and so the warrenty is almost useless; if you read posts regarding those fortunate to be under 80K and have a problem it may get resolved but we are finding a lot of complaints there also.
And, if you are not having issues yet but want to use the warrenty to avoid the problem you will most likely be refused, as you will see from a post I will paste at the end of this message.
We took out a loan of $6000.00 to have our transmission and radiator replaced, and now our Pathfinder has been sitting at the dealership repair shop for several months waiting for a new transimission.
The dealership repair shop has finally admitted how bad the situation is and that they are now also not getting straight answers from their own Nissan headquarters. They may not be as PO'd as those of us getting ripped off but they are a close 2nd not getting support or answers while they take the heat instead of those above who created the problem to begin with.
From another post from this site:
"Add me to the list of victims owning a 2005 Nissan Pathfinder. I contacted Nissan in regards to the transmission/radiator issues. I currently do not have the mixing of fluids (yet) but wanted Nissan to take precautionary measures by replacing the radiator BEFORE this happens and ruins the transmission. I was told directly by Nissan consumer affairs that they will do NOTHING until the failure occurs. In other words, they want the consumer to wait until the radiator cracks and leaks fluid into the transmission (destroying the transmission) until they will even address it.
I was told that they would not send me case to a regional representative because "NO PROBLEM EXISTS." This is a failure on Nissan's part to do what is right. They want to extend the warranty for "failures only" to 80,000 miles despite the average failure rate for this problem occurring just beyond 80,000 miles (see the link below):
http://www.carcomplaints.com/Nissan/Pathfinder/2005/transmission/coolant_leaked_- - into_transmission.shtml
By insisting that they will not fix anything until the problem occurs, Nissan stands a much greater chance of these vehicles reaching the warranty mileage limitation. I will be writing a letter of complaint to the Nissan CEO, the BBB, and the state attorney general.
Who would be foolish enough to wait until the problem spills into their transmission (possibly with their family in the car) to address this issue. That would be irresponsible of me as a consumer just as it is irresponsible of Nissan as a corporation! James of Cincinnati, OH"
#791 of 1213 Re: Nissan Warranty Extensions - Radiator/Transmission [lauracpalmer]
by jbaumer
Jul 24, 2011 (5:28 pm)
As I posted last year, when my 2006 Pathfinder turned over 85K miles I went ahead and purchased a new radiator at my own expense and had local service shop install it. Cost me about $400 out of my own pocket but I look at the expense as insurance.
#792 of 1213 Don't Wait Until Failure
by h20inmytrans
Jul 25, 2011 (2:49 pm)
jbaumer - GOOD JOB. It is definitely "Cheap Insurance" to replace your radiator. Don't wait for complete failure of your radiator. I tested for the leak myself by disconnecting the transmission lines from the radiator and then connecting the transmission lines together using a rubber hose to prevent trans fluid going everywhere. Then I ran my vehicle and started to see water drip out of the transmission line connections on the radiator - this should not happen if there is no leak. Unfortunately for me, I discovered the leak on my own and too late. I have to pay $6,500 for a new transmission. Just like any good thieving company, $$ is the bottom-line. I'm sure Nissan has strategically calculated that the radiator will fail before 80k miles but by the time the transmission fails, it will be 80,001 miles. NO MORE NISSAN'S FOR ME!!!!!!!!! NISSAN has made a huge mistake with customers. I'm sure they know exactly how many radiators are defective and they have calculated the # of pissed-off customers they will have and decided it is worth it. What they didn't count on was FACEBOOK, TWITTER and BLOGS LIKE THIS to get the word out.
Do your Due Diligence!!
#793 of 1213 Re: Don't Wait Until Failure [h20inmytrans]
by santonio1
Jul 26, 2011 (1:39 pm)
I have opened a file with Nissan and have been speaking to person in corporate for over a month now...they assure me the tranny will be in the port of NY on july 27, at the dealer by the 5th..I am under the 80k warranty and am getting it covered...also i got a reply back from my state attorney general and said they were monitoring the complaints but to contact an attorney and pursue yourself. thats my update
#794 of 1213 Why doesn't Nissan Recall Bad Radiators?
by h20inmytrans
Jul 27, 2011 (9:15 am)
I believe the reason that Nissan doesn't recall the defective radiators is because they know that most failures will occur after 80k miles and they will save $$. But if they were an ethical company they would recall the batches of defective radiators and replace them so that their customers would not be stuck with a $6,000 bill. I'm still driviing around in 3rd gear while my dealer procures a transmission for me but I can tell you that the dealers are very embarrassed by Nissan. My dealer was so appologetic and said that the right thing for Nissan to do is to cover the transmissions for much more than 80k miles. He knows that this problem is going to hurt his dealership because they are rather small. I HOPE NISSAN PAYS BIG TIME FOR THIS!!!!!!!!
#795 of 1213 Re: Don't Wait Until Failure [santonio1]
by alisonl
Jul 28, 2011 (6:18 am)
Hi, Did you actually go through National Highway Safety first and obtain a complaint #? The National Highway safety will open a case for review and provide you a number and use that number to your attorney general. That shows everyone that the issues are being reported, we are serious. The National Highway Safety is federal, the attorney general is state and Nissan is neither.
Good luck.
#796 of 1213 Get ready..
by alisonl
Jul 28, 2011 (6:25 am)
I think I drove my car a lot!! its 6 years old and has almost 150,000 miles on it.
Wanted to warn you all. My paint is peeling like crazy. I took it to the dealership and they said, yes defective and NOT environmental. They said they havent seen anything like it. So, thats on another call with their idiots for a regional manager to call me back to tell me they wont cover it because of the mileage..Im very sure of it.
ALSO. My cd is now stuck in the player. Can eject it nor play it. It just decided to quit.
I have a SE..so 1 single player. But I just laugh now. I call it my junker. Looks good on the outside but garbage of a vehicle.
Do you all look at other Pathfinder owners out and about and want to talk to the driver to see if they are having the same problems?? LOL. I do..I always want to strike up conversations with pathfinder owners to find out or WARN them if they havent discovered it yet. ( :