Last post on Dec 08, 2013 at 10:09 AM
You are in the Nissan Pathfinder
What is this discussion about?
Nissan Pathfinder, Nissan, Transmission, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#746 of 1245 Re: How can i prevent this infamous problem [gharpman]
Jun 22, 2011 (5:37 am)
I think it's around 86,000. My husband contacted Nissan HQ and was at first treated respectfully, as most have said they were until you are referred on and basically told to get lost because it's over the 80,000. The majoirty of the problems begin after 80,000. On top of this, like so many others, we were told it may be several weeks until a replacement transmission comes in and then we are only given a 12 month/12 thousand mile warentee.
My husband has since written a letter of complaint to the Nissan America comp, with a CC to the AG's' Office, a senator/attorney friend of ours, and several others. Suddenly we receive a call just yesterday from the local dealer who said someone must have pushed a few buttons because suddenly a transmission is supposedly arriving next Monday. We are paying the $6000.00 because we need the 2nd vehicle living in VT and very few alternatives for travel. However we will fight and become a thorn in their side everyday if needed to get refunded and help push through a recall. Check this link out. Tranny repair shops are advertising to repair 2005 Pathfinder transimssions due to the widely known problem: http://charlottencmechanic.blogspot.com/2011_06_01_archive.html
#747 of 1245 Re: How can i prevent this infamous problem [lauracpalmer]
Jun 22, 2011 (7:27 am)
That was a good link to see about the radiators. Thank you for sharing and also the mention of cc'ing the State AG in my letter to Nissan. I will be adding the AG for both my state and Tennessee where Nissan has a HQ.
I also found a few more names for others writing to Nissan and interesting verbiage on their positions with Nissan. To us on this string it will cause a laugh for the day as we all know it is total BS. Enjoy anyway...
Kevin Martin Vice President, Manufacturing Quality, Nissan Americas
Kevin Martin is vice president, Manufacturing Quality for Nissan Americas. In this role he is responsible for ensuring the company’s focus on product quality across its entire range of cars, trucks and commercial vehicles – including supplier and manufacturing quality.
Previously, Martin was vice president, Total Customer Satisfaction. He oversaw cross-functional activities among groups such as design, engineering, manufacturing and suppliers to help them understand their impact on customer satisfaction.
This is one of my favorites for my friends in the Nissan Customer Relations department that "don't know" who the VP of their department is- Let me introduce...
Bradley D. Thacker Vice President, Total Customer Satisfaction Nissan Americas
Brad Thacker is vice president, Total Customer Satisfaction (TCS) for Nissan Americas. He is responsible for ensuring complete satisfaction among Nissan and Infiniti owners across the Americas region, which includes Canada, the U.S., Mexico, Brazil, and 37 additional markets in Latin America and the Caribbean. His responsibilities also include Nissan’s Product Safety department.
Previously, Thacker served as vice president of Corporate Services & Organization Development.
#748 of 1245 Re: Pathfinder U-joints [luckyduc]
Jun 22, 2011 (8:03 am)
Virtually,the whole car is crap mechanically,except for acceleration and interior appointments. I'm lucky if I get 13 mpg. Had a host of problems with fuel guage,trans/radiator,etc. For me to get another one, they would have to leave one FREE IN FRONT OF MY HOUSE, with lifetime free service and parts.
#749 of 1245 Re: PLEASE PLEASE SIGN UP WITH THIS FIRM!! [steve_]
Jun 22, 2011 (12:31 pm)
Well my 2006 pathfinder has 75,000 miles and im an on transmission #3 or 4 if you cont the one it orignially came with.
My 1st transmission was put in at 58k and dont you know the tranny they put in was bad so 3 month later I got another one. Well after that I brought it in numeous times for it banging into gear, vibration,noisey just for the dealer to say nothing was wrong (and I happen to work for the dealership) finally I brought it into the Toyota store and within 2 second they said yes you have a bad tranny. So I brought it back to the Nissan dealership and after 2 weeks they sad they would pay for the part but I have to pay the labor. Ok yes Im geting out of this situation cheaper than most but still..... 3 transmissions in the span of 17 thousand miles... (the transmission came in today it was on back order) I should have my truck back in a few days.
I bought the truck brand new. and love it accept for this one MAJOR issue and I would love to have another Pathfinder but wont buy one I'm too scared this will happen again
#750 of 1245 A.P.B. On my new transmission
Jun 30, 2011 (8:29 am)
Just talked with the Nissan service tech and apparently Nissan cannot confirm or deny the whereabouts of my new tranmissions. It apparently arrived via a freighter to San Fran on June 14th. Parts Manager calls this morning to ask questions about it and Nissan shuts him out too. Won't tell him anything about it or even confirm that it left on its 8 day journey to New Hampshire. Won't even tell him that no it did not leave either.
Never in my life have I seen a company with such poor customer service, trust, and relability such as Nissan. They deserve no one driving their products and promoting their brand. They should be embarassed by their actions.
#751 of 1245 Re: A.P.B. On my new transmission [finztotheleft]
Jun 30, 2011 (10:44 am)
Just finally got my vehicle back after 39 days after my transmission was on backorder for 37 days. My radiator cracked an leaked into my transmission. I called Nissan when I found out my vehicle was under warranty and they said it was OK to get a rental and to have it towed. I called yesterday to make sure I had all the correct paperwork to get reimbursed and the told me since I've had my rental for so long that they would not reimburse me. I have a $1,100 rental bill.
Has anyone else had this problem with the rental reimbursement? I called Nissan1 and they are having my regional specialist call me back.
#752 of 1245 Re: How can i prevent this infamous problem [lauracpalmer]
Jun 30, 2011 (11:12 am)
Who did you address your letter to? The President and CEO for Nissan Motor Corp is out of Japan. Did you send something there or to Tennessee? Thanks for any info. Letter is almost out the door.
#753 of 1245 Re: How can i prevent this infamous problem [finztotheleft]
Jul 01, 2011 (4:21 pm)
Please help!!! My 2005 Nissan Pathfinder started making noises and the engine light was on. I take it to be serviced religiously and I had to pay a diagnostic fee. I was told the car needed a trans flush, etc...That was 11/2011. I had all the said it needed. I then took it to get an oil change & etc in February. In April I took it for a recall and was told it needs to get some flushes(again), yet the sheet said everything else is O.K. The car still made rattling noises and now it started to slip. The car is now over 80,000 miles(80,800) and Lynnes Nissan, in Bloomfield NJ, says the trans fluid is burnt and the trans is probably "done". They have to run a new diagnostic to make sure. The last one cost me over $185.00. They also said my warranty is now expired and the radiator warranty, which was extended, is over at 80,000 too! What the hell is that! How from April to June 30 the entire car is slipping and as a coincidence my warranty is up to? Does anyone think they would extend my warranty on the radiator from 80,000 miles to 81,000?
Jul 01, 2011 (5:15 pm)
I have an 05 Pathfinder w/ 89k on it. Same basic issue. I have been waiting 4 + weeks for a new tranny. $6K for repairs.
Contact your States BBB, AG, Consumer Afffairs Hotline, anyone who will listen. I would even contact your congressional delegation. Anyone who will make life uncomfortable for Nissan.
They need to know that their behavior is inexcusable and will not be tolerated!
#755 of 1245 Re: How can i prevent this infamous problem [carol72]
by Stever@Edmunds HOST
Jul 01, 2011 (5:19 pm)
Try opening up a case with Nissan. This article may help too:
The Secret Warranty