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Sedans Chevrolet Impala 2008 Impala Owner Experiences
67 messages, Last post on Nov 08, 2009 at 8:14 PM
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Replying to: trucker49 (Oct 13, 2008 8:00 am) The dealer just called me about my '06 Impala. At 32K miles, I will be paying a nice $450 bill for what needs to be fixed. Four-wheel alignment, tire rotation, and all four brake rotors need to be turned. The Intermediate Steering Shaft is also bad, but that is being covered under warranty (thank goodness). I have a copy of a Technical Service Bulletin where GM says that brake rotors are covered under the standard vehicle warranty, so I may have to take that with me when I pick up the car tomorrow and see what the dealer says. The dealer also tried to sell me over $400 in additional "recommended" services, which I promptly refused. MAF cleaning, Fuel Injection system cleaning, and transmission flush and refill. Thanks, but that can wait until 50K miles like the manual says. Besides, I probably won't keep the car much past 36K miles as it is. |
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| I have an "08 Impala LT. It, however, has the 3.9L V6. I do agree that the tire noise was bad, but I took it in at 35000 miles I did not replace the tires.They are Goodyear, I instead, had the wheels realigned. It cost me $88.00 and the noise was resolved. As for other noises, I have not experienced any such problem. The repair shop said that normal suspension wear will cause slight alignment problems, but a realignment to adjust for the wear helps the problem. | |
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My parents just purchased a 2008 LS with 1300 miles. While they are happy with the car, they have noticed that it does not hold at all on steep hills. So if at a light, it will go backwards when switching from the brake to gas pedal. The dealer told them that this is due to the car idling at a lower rate to save on gas mileage?? Has anyone had this problem or is it normal? Thanks.
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Replying to: cheryl59 (Oct 18, 2009 8:11 am) |
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Replying to: cheryl59 (Oct 18, 2009 8:11 am) |
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| It's normal. | |
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I purchased my 2008 Chevy Impala LT in May of 2008. Within a couple of months, the Check Engine light came on due to an emissions sensor. I figured cars aren't perfect, so I had it serviced. It have been to the deal 7 times within 17 months of owning this car. I have had it. It happened 4 times in the first year, and I would have qualified for a lemon law claim except that I didn't file in time. Now Chevy refuses to buy it back and keeps giving me excuses. My only remaining option is to let people know that I have been treated poorly by WOODFIELD CHEVY in Schaumburg, Illinois and the the District Manager has also done nothing for me but give me the run around. Several times I was put into sub compact econo-boxes while they tried to figure it out, and I keep hearing the same excuses and fixes. I am just waiting for light to come on again. It's too bad because I tried to buy American to do the right thing and help the economy, but this has cost me so much lost time that I don't know that I could afford to buy another Chevy. I tried contacting a lawyer, but they aren't really interested in the case, and they would probably want to charge me a ton of money for a car that only has a sticker price of $23,000 and is already a year and a half old. Anyone have any suggestions? I would sell it, but I would feel guilty about selling it to anyone because I don't want anyone else to go through what I have had to deal with. Frank
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Replying to: fscarz (Nov 04, 2009 6:57 am) At sounds as though the light is currently not on. In the event the light does come back on, I would suggest calling the Chevrolet 1-800 number and explain your dilemma to them. I called them once to ask a simple question about a recall notice I received, and they were very responsive and followed up several times. They may be able to intervene on your behalf and talk to the servicing dealer to help resolve the problem.
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Replying to: ryster (Nov 06, 2009 6:42 pm) After 5 visits to Woodfield Chevy, who is the original dealer that sold me the car, I changed over to Hoskins who has fixed it twice now, and I am just waiting for it to come back on again. After the 5th trip, I asked that the owner of Woodfield Chevy call me, and he did not. Tried saying that he did not have the right number for me. All of my phone numbers are all over their system, so if customer service were important he would have found a way to contact me. When I eventually spoke to him, there was no offer for any kind of resolution. After the 6th time, I also called the Chevy 1-800 number, and they said that this shouldn't be happening, so they offered some free oil changes and a free extension of Onstar. I already had the free oil changes, but I accepted the Onstar. Then it happened a 7th time and Chevy refused to do anything more about it. I have no choice but to recommend that people stay away from Woodfield Chevy in particular and Chevy in general. When there is a problem, they do NOT take care of their customers. I have wasted LOTS of hours on this issue, all because I decided to try Chevy. In their defense, my wife also has a Chevy and it has been fine, but I don't think a company can be measured by only when there is not a problem. The real measure of a company is what they do when things do not go well. Chevy has FAILED.
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Replying to: thatism (Jan 11, 2008 8:50 am) Jack |
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