Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs Acura MDX Acura MDX Transmission Problems
140 messages, Last post on Nov 22, 2009 at 3:04 PM
You are in the Acura MDX Forum. Your Hosts are steve_ & tidester
|
Replying to: gugy68 (Sep 30, 2009 6:45 pm) The dealership knows all about it and yet they smile and deny. But, the fact that they made a good will offer shows the issue is clear. Let me save you some frustration. First, we declined Acura's "offer" to fix at an inflated price. They put on the paperwork "customer declined goodwill offer" to cover themselves. And, they did not put in our paperwork for a customer service survery afterwards like all dealership do. I had to fix the SRS sensor the next week and took it to a 2nd dealer. i told them they needed to fix it and not report other "issues" they somehow stumbled upon while fixing the SRS. The service manager called and i explained the entire issue with the other dealership and tranny. She said I was mishandled and told me to file a complaint with Acura in CA. Acura in CA said that it was a dealership issue since they are owned and operation independently of Acura. She said she would not my complaints in a file/complaint to the dealerhsip and that (after much prodding) it would basically amount to nothing and I would not get any feedback or closure. I told her why waste my breath and blood pressure. I gave up. You can ask to speak to the regional director who is over your dealership for the area. You may be able to talk him into more but don't hold your breath. I guess many traded their cars just to get out from under the problem. If Acura does the repair, don't be surprised if other things crop up while they attempt to fix it. And get maximum warranty if you are keeping the car. The new tranny doesn't fix the old tranny design issues. some are on their 3rd tranny. Good luck! To the person who asked if the cars had been babied or not, mine was babied. it took some road trips from TX to FL but never hauled anything and has been our 2nd car and garaged 85% of the time. It is treated better than me! So, it doesn't matter. they have issues and we are stuck with it.
|
|
|
Replying to: gugy68 (Sep 30, 2009 6:45 pm) |
|
My car was experiencing an unusual grinding sound while accelerating slowly to about 40MPH. It has about 75,000 miles on it but the noise was noticed much earlier than this but could not be detected by the dealership until now. I was told that the torque converter needed to be replaced. Fortunately I have a warranty that was purchased at the time of the sale and so I did not incur any expense. It was replaced last week and then the D2 light started blinking while driving. I called for service again and was told that the 4th gear pressure switch needed to be replaced. Supposedly this was replaced last week when the torque converter was put in but the part must have been defective. It was replaced yesterday and so far the light has not come back on. My concern, after reading these blogs, is that my trasnsmission might go. Any advice?
|
|
|
Replying to: madmommy3 (Oct 02, 2009 6:50 am) I will take my car to an independent shop to double check the transmission. I just have a really bad feeling about the dealer. I did contact Acura Care and they said only the dealer could help me, so they were not of much help at all. I mentioned that I heard many Acura's were recalled due the transmission issue and they denied my 2003 being part of the ones with this issue. Then the dealer did contact me back and offered reducing the transmission job to $2500 and if I decide to fix my brake pads plus rotors they would do the whole thing for $3k. I am not sure if I am going to do this. Since I lost a lot of confidence on the Acura brand. I just do not want to be in the vicious cycle of fixing one thing and another problems waiting to happen in a car with expired warranty. I am weighting my options at this time but I feel I should move on sell the car and buy another brand WITH warranty. We'll see. Thanks for the feedback!
|
|
| OK, so what's different with acura's trannys that they require atf change at 45,000 miles, then every 30,000 ??? Or is it a CYA (cover your ---) strategy? Most of the others I checked on are good for at least 100,000 miles. Any comments or opinions out there? Thanks.... | |
I own a 2002 MDX and experienced transmission problems around 50,000 and kept getting various codes until around 70,000 I finally went to Norris Acura in Ellicott City, MD. Their wonderful staff worked with me and contacted Acura North America who agreed to give me a new transmission. I still had to pay the labor to install (around $650) but at least I have a new transmission. Now at 110,000 miles my front-end is loose and starting to make clunking noises when I make a hard turn. I've realigned and balanced but the car still has a shake to it. Anybody know what that could be? Also anybody have issues with the SRS light? Mine has just turned on but I haven't made a trip to the dealer yet.
|
|
|
Replying to: mdx_cpa (Oct 06, 2009 4:23 am) |
|
|
Replying to: gugy68 (Oct 02, 2009 5:52 pm) Acura won't budge, they are basically saying they would take care of my transmission for $2500. I asked for a better deal, since I am appalled that a premium brand car with less than 100k miles need a total transmission replacement. They seem not to care. I guess, I will just move on and trade it and say bye, bye to Acura brand forever. |
|
|
Replying to: jmceneany (Oct 02, 2009 2:04 pm) |
|
At 56000 miles my Transmission went out for the first time on my 2002 MDX. At this time, the dealer was able to get the factory to "goodwill" the repair. Great right? No. Here I am 23k miles later and the transmission they replaced is now toast. I went to the dealer and they told me that since the last repair was covered for free, it wasn't under any sort of a warranty and I should be thanking them that they are only charging me half price this time. Unbelievable! How can you look at me straight faced and tell me that I would need to pay to fix the work that you did poorly just 23k miles ago? I have never been this angry with any other company in my life. I will never buy an Acura again.
|
|
You are here:
Forums
SUVs Acura MDX Acura MDX Transmission Problems
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2009 Acura MDX
Browse by Board
Browse by Topic
