Last post on Dec 08, 2013 at 1:46 PM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#758 of 996 Re: 2007 Transmission Problems? 
by Stever@Edmunds HOST
Dec 29, 2011 (3:37 pm)
Also. beware of posters here and on other sites defending Acura. There is little doubt that Acura employs others to monitor these sites and has them criticize those who legitimately criticize their products and practices.
I don't buy that. Nothing would backfire faster on Acura or any other automaker than to have a shill outed on the net.
Acura (and most all the rest) are doing fine responding to customer complaints on Twitter and Facebook and FourSquare and all the other social media sites, not to mention via their own internal customer service departments. They have plenty to do without trying to squelch complainers. That would be waste of time anyway, since every brand has problems with their cars.
People who have no problems with their MDX typically won't take the trouble to sign up with a forum just to report that their ride is working as expected. Unfortunate, but that's human nature.
#759 of 996 Interesting article
Jan 04, 2012 (3:25 pm)
Looks like small claims is the way to go if you have the time.....
A woman who expected her 2006 Honda Civic Hybrid to be her dream car wants Honda to pay for not delivering the high mileage it promised. But rather than joining other owners in a class-action lawsuit, she is going solo in small claims court, an unusual move that could offer a bigger payout if it doesn't backfire.
A trial is set for Tuesday afternoon in Torrance, where American Honda Motor Co. has its West Coast headquarters.
Heather Peters says her car never came close to getting the promised 50 miles per gallon, and as its battery deteriorated, it was getting only 30 mpg. She wants Honda to pay for her trouble and the extra money she spent on gas.
Peters, a former lawyer who long ago gave up her bar card, has devised a unique legal vehicle to drive Honda into court — a small claims suit that could cost the company up to $10,000 in her case and every other individual case filed in the same manner.
If other claimants follow her lead, she estimates Honda could be forced to pay $2 billion in damages. No high-priced lawyers are involved and the process is streamlined.
"I would not be surprised if she won," said Richard Cupp Jr., who teaches product liability law at Pepperdine University. "The judge will have a lot of discretion and the evidentiary standards are relaxed in small claims court."
A win for Peters could encourage others to take this simplified route, he said.
"There's an old saying among lawyers," Cupp said. "If you want real justice, go to small claims court."
But he questioned whether her move, supported by publicity on the Internet and elsewhere, would start a groundswell of such suits. He suggested that few people would want to expend the time and energy that Peters has put into her suit when the potential payoff is as little as a few thousand dollars.
Peters opted out of a series of class-action lawsuits filed on behalf of similar Honda hybrid owners when she saw a proposed settlement would give owners no more than $200 cash and a rebate of $500 or $1,000 to purchase a new Honda.
The settlement would give trial lawyers $8.5 million, Peters said.
"I was shocked," she said. "I wrote to Honda and said I would take $7,500, which was then the limit on small claims in California. It is going up to $10,000 in 2012."
She said she also offered to trade her hybrid for a comparable car with a manual transmission, the only thing she trusted at that point.
"I wrote the letter and I said, 'If you don't respond, I will file a suit in small claims court.' I gave them my phone number," she said. "They never called, and I filed the suit."
She said she also sent emails to top executives at Honda with no response.
Aaron Jacoby, a Los Angeles attorney who heads the automotive industry group at the Arent Fox law firm, said Peters' strategy, while intriguing, is unlikely to change the course of class-action litigation.
"In the class-action, the potential claimants don't have to do anything," Jacoby said. "It's designed to be an efficient way for a court to handle multiple claims of the same type."
He also questioned her criticism of class-action lawyers for the fees they receive. Jacoby, who handles such cases, said lawyers who take on the multiple clients involved do extensive work — sometimes spanning years — and are not in it just for money.
"They're representing the underdog and they believe they are performing a public duty," he said. "Many of these people could not get lawyers to represent them individually."
American Honda's offices were closed for the holidays and no one could be reached for comment. Peters said the company has tried five times to delay the trial but each effort was rebuffed.
The upside of Peters' unusual move, she says, is that litigants are not allowed to have lawyers argue in small claims court in California. This means any award will not be diluted by attorney's fees. Honda would have to appoint a non-lawyer employee to argue its side in court.
"If I prevail and get $10,000, they have 200,000 of these cars out there. That's a potential payout of $2 billion," she said.
While she doubts that all other owners will take the same route, she suggests the penalty could be substantial for the company if a large percentage of the owners file individually.
A judge in San Diego County is due to rule in March on whether to approve Honda's latest class action settlement offer. Members of the class have until Feb. 11 to accept or decline the settlement.
Peters has launched a website, DontSettleWithHonda.org, urging others to take the small claims route.
#760 of 996 Re: Do we have a transmission problem? [dclark6]
Jan 07, 2012 (7:36 am)
We have a 2011 MDX with 15,000 miles and have the same problem. It sounds like if you put golf balls into a Rubbermaid container and shook it. We like you took it to our dealer and the said they could not reproduce the sound. It only happens when we accelerate and then gets louder and seems to level out as we pick up a faster pase.
#761 of 996 Re: Do we have a transmission problem? [jasimmons]
Jan 07, 2012 (10:31 pm)
sounds like engine knock to me. Are you using 91 octane gas?
#762 of 996 Re: 2007 Transmission Problems? [steve_]
Jan 07, 2012 (10:35 pm)
Awesome story -- power to the people!
#763 of 996 Re: Any 2010 or later problems? [curious52]
Jan 08, 2012 (7:43 pm)
I have a 2010 MDX and recently noticed the unstable RPM when driving around 80km. Many people complain about the transmission. My car has only 16000km on it. very disappointed with Acura. I paid almost $60000 for my car and didn't expect to get a car like this. Took it back to the Canadian dealer and they had no idea what the problem was. I would never buy another Acura.
#764 of 996 Acura Dealers Pretend Not to Know about Sound
Jan 08, 2012 (9:35 pm)
What is incredible is the feigned disbelief among service managers when customers describe the rumbling sound and they say they cannot reproduce it. I was fortunate to have the service manager accompany me on an uphill ride and Bingo! we heard the sound. He immediately said it was the torque converter. I was smart enough to check the message boards here and read the whole story and knew my rights. My car was at 101,000 just off extended warranty. I fought with Acura headquarters for weeks and finally secured a deal for 50 off transmission replacement. All the while I knew I had an ace in the whole. My insurance company would have paid all less a 200 deductible because I had purchased mechanical breakdown insurance; however I felt Acura should pay something. It is a real shame because my 2003 MDX has been trouble free except for this major transmission problem; I now know that my next car cannot be an Acura.
#765 of 996 Re: Acura Dealers Pretend Not to Know about Sound [lakeperson]
Jan 09, 2012 (7:41 am)
I don't get Acura. The MDX is now their top selling vehicle...yet they don't fix the torque converter problem. Well, I guess as long as they keep selling, they don't have a reason to fix it. My 2001 MDX is on the way out due to the torque converter failing (again). I cant complain in that my dealer replaced it the first time out - no charge to me w/just over 100K miles. I now have over 214K miles. I will buy another SUV - I wanted to buy an MDX..but am really looking hard at Lexus's RX350 instead. Until it cost them more than they are making they will most likely continue to ignore this problem.
#766 of 996 Re: MDX torque converter issue [curious52]
Jan 09, 2012 (5:53 pm)
Has anybody been able to ascertain a pattern of the torque converter issues, whether driving style, a series of vins etc and most importantly the percentage of vehicles experiencing the issue?
I am considering a 2010 mdx 26,000 miles, I've read a lot of posts on the torque converter issues. If anybody has any info on percentage of vehicles with the issue or if this is anticipated to stretch across the entire model I would love to know before I jump in on one.
#767 of 996 Re: 2007 Transmission Problems? [steve_]
Jan 10, 2012 (6:09 pm)
There are lots of people around with the same transmission problem, but they are not aware of it. I talked to one of my female friend who drives a 2010 MDX about the problem and she said her car is fine. I asked her to bring her car over and let me test drive it. She brought her car and I test drove it, guess what? her car has the same transmission problem as mine, but she didn't notice it.