Last post on Dec 08, 2013 at 1:46 PM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#614 of 996 is it a crime to torch our 2004 MDX Acura!?
Aug 05, 2011 (9:11 am)
Where is Anderson Cooper when you need him!?
I wonder if a Tunisian style protest where we torch a few Hondas & Acuras in front of their US Corporate Headquarters would get their attention!?
If we get a sponsorship from Lexus, I will be more than happy to torch our 2004 MDX. The statement it makes is that I don't want ANOTHER person suffer the SAME fate or poor product quality, poor workmanship, and in-consistent dealer support at the Handa/ Acura!
Does anyone know Michael Moore!? He might want to make a documentary film of this!
#615 of 996 Re: 2006 MDX Transmission Problem - never buy an Acura! [antonvanpeppen]
Aug 05, 2011 (9:09 am)
Call Acura Corporate and they might cover some of the cost; if you have done majority of the service at Acura! They offered us an option to pay $1000 towards the cost of installing a re-built transmission.
Basically, they are throwing in the transmission for FREE and you pay for the installation cost of the dealer. Our attempt to wave the 1,000 didn't go anywhere, so we didn't replace it specially since the 2nd dealer did NOT suspect there was a problem w transmission.
Good luck and read my post about torching our MDX in front of their corporate headquarters if Lexus sponsors it.
#616 of 996 Re: Honda Recall [dc1225]
Aug 05, 2011 (9:35 am)
Your link doesn't work, must have been pulled.
#618 of 996 Re: 04-06 Acura MDX transmission problems [tpulak]
Aug 05, 2011 (6:05 pm)
I am on this forum because I have been trying to figure out why our 2004 mdx has been getting 13 MPG. The acura dealership paid part of the repair cost for the torque coverter and ever since then I am getting roughly half the mileage we used to get out of the preowned certified car (was 24MPG measured multiple times).
Driving back from the shore last night (wife's car I do not drive it normally) I noticed the RPMs at one point were about 2,000 at 70 MPH. Next time I looked down they were 2,700. It didn't click at first but then I started to take my foot off the pedal and let the RPM drop down below 1500 and slowly reapply power and sure enough it would bite at 2000 and maintain 70 MPH until it would slip our of D5 again and I would have to repeat the process.
Has anyone else noticed this? I have been back to the dealship over 8 times since they changed that converter asking about my poor mileage.
13 MPG for goodness sake!. Its been eating out of house and home.
My email is kflb143verizon.net
#620 of 996 Acura Corporate and Dealership need to take lesson from Toyota.
Aug 19, 2011 (12:53 pm)
I purchased my 2005 Acura MDX Touring with Nav/DVD brand new from Open Road Acura of Wayne, NJ. For a luxury vehicle I expected much more, especially from Acura corporate. Never once other than a week after my purchase have they followed up with a phone call for all the problems I've encountered with my MDX. Let me share with you my true experience: Two weeks after my purchase, there was rattling coming from my drop down DVD; took it in to dealer and it was fixed. Then there were several other minor problems that dealer fixed under warranty. Still within my warranty period, woofer and bass from stereo system was vibrating loudly in rear. This problem still continues today after dealer quick fix. Then DVD and Navigation stopped working and dealer replaced. Again and again, I took MDX to dealer to address loud squeaking noise coming from idler, tensioner pulley. First they cleaned and conditioned but noise resurfaced. I took it in several other times but idler/tensioner puller was never replaced even though there was a recall or TSB on this particular equipment. This problem continues and I reported it to client care but they have refused to contact the dealer to address cost and fix. In fact, Julian from Acura care insisted that he could not call the dealer on my behalf. And, on my last two visits to Open Road Acura, I again addressed my concern with the ongoing noise from idler and tensioner pulley and whining noise coming from accelerating. (a)I was told that the belt was replaced but noise continues and is still present. I am in no way a certified Acura technician but common sense tells me that the idler and pulley itself needs to be replaced and the dealer is refusing to replace new without a cost even though this problem was documented in service history while MDX was still under warranty. (b) The noise coming from accelerating particularly on the highway 50-60 mph, I believe may be directly related to the idler pulley as well. It's the kind of sound that causes an earache similar to that on an airplane. The service advisor at Open Road Acura advised me that this is my transmission going bad and could fail at any time. I'm curious to know why the noise is not constant but only develops when the vehicle is accelerated. So, let's be real Acura. You tout and promote a luxury vehicle costing thousands of dollars with a life expectancy of less than three years for the transmission? This is outrageous! Especially, after I've maintained and only used Acura dealership for maintenance and preventative services. The Acura brand may be an excellent product for some but my MDX experience totally defies this belief. And, if measures and actions were taken to correct the problems and issues on my MDX, perhaps I would have felt otherwise. What happens if my MDX seizes up or causes a fatal accident due to the lack of corrective measures on the part of Acura? Who should I hold responsible? Could this be a cover-up to avoid a recall? We've paid a lot of money on our investment to be simply ignored by Acura Motors and it's not a dealer specific issue so let me hear from you.
#621 of 996 Re: Acura Corporate and Dealership need to take lesson from Toyota. [fellowes1]
Aug 20, 2011 (4:02 am)
Hi, my name is Sonny and I too purchased two brand spanking new Acura MDXs from Flatirons Acura in Boulder and and I am dissapointed and angry that my "investment" of $90000.00 dollars are slowing ebbing down the toilet. I was driving one day and the car just stopped and would refuse to get into any gear but the first so I took it to my dealer and they so graciously told me that my transmission was bad and it needed to be replaced and since I was such a loyal customer Acura very magnanamously offered to pay partial cost of the replaced transmission which I think was in excess of a thousand dollars, and this from the dealer I bougth the car from and had it dutifully serviced for all its minor services even oil change I did not risk with the lowly midas and quick lube. Id like to say from birth to the present my car had the same doctor so do my kids but thats another story, so I am schocked when I bring my car for regular check ups some one tells me the car needs a heart transplant!I would like Acura to take responsibility for this issue, for all Acura owners and I think its perfectly a good idea that we organise or get hooked to one of the Class Action suits. Just enought that Acura pays for all the major and minor repairs
#622 of 996 Re: Acura Corporate and Dealership need to take lesson from Toyota. [sotopla]
Aug 20, 2011 (4:41 am)
somebody get the ball rolling and Im in. At least email Acura corporate this link or something...