Last post on May 06, 2013 at 9:22 AM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#607 of 967 Re: 2006 Acura Transmission failure [selges]
Aug 02, 2011 (4:32 am)
What I did was to contact the Consumer Customer Service at Acura.
Customer Relations Department Acura
1919 Torrance Blvd. 500-2N-7E
Torrance, CA 90501-2746
Toll free: 1-800-382-2238
I explained my situation that there were a litany of transmission failures in my model year, yet no recalls. I was patient and answered all of their questions while stating that I had taken my MDX in for the same problem at 50K miles but no one at the dealer could diagnose the "rumble strip" sound. They asked me if I had owned any other Hondas in the past. This has to do with loyalty and their willingness to subsidize the repair. They ended up paying 75% of the cost of the torque convertor replacement in the end.
You can also start by contacting your dealer service manager and let him do the work. If he doesn't, then go around him.
Should I have stuck it out and got more out of them, maybe. I was tired of the hassle.
#608 of 967 Re: 2006 Acura Transmission failure [rkubs68]
Aug 02, 2011 (5:25 am)
I held out a little longer because I was so pissed and got them to pay 90%.
#609 of 967 Re: buying used 2005/70K - worried about transmission issue [dmortaz]
Aug 02, 2011 (9:32 am)
Before you recommend a jump to Lexus you might want to read about the extraordinarily high faulure rate of the early transaxles, 99 & 00 especially, but on into the entire RX300 model series.
Not to mention the non-functionality of the Rxes F/awd system in comparison to the SH-AWD system.
#610 of 967 Re: 2002 MDX transmission problem [rbray5]
Aug 02, 2011 (9:43 am)
Can you send me the recall information you received from steve? Thanks
#611 of 967 Re: 2002 MDX transmission problem [ahkelly74]
by steve_ HOST
Aug 02, 2011 (10:14 am)
That link to the Edmunds Car Maintenance Guide still works, and you can get TSB and recall info there.
#614 of 967 is it a crime to torch our 2004 MDX Acura!?
Aug 05, 2011 (10:11 am)
Where is Anderson Cooper when you need him!?
I wonder if a Tunisian style protest where we torch a few Hondas & Acuras in front of their US Corporate Headquarters would get their attention!?
If we get a sponsorship from Lexus, I will be more than happy to torch our 2004 MDX. The statement it makes is that I don't want ANOTHER person suffer the SAME fate or poor product quality, poor workmanship, and in-consistent dealer support at the Handa/ Acura!
Does anyone know Michael Moore!? He might want to make a documentary film of this!
#615 of 967 Re: 2006 MDX Transmission Problem - never buy an Acura! [antonvanpeppen]
Aug 05, 2011 (10:09 am)
Call Acura Corporate and they might cover some of the cost; if you have done majority of the service at Acura! They offered us an option to pay $1000 towards the cost of installing a re-built transmission.
Basically, they are throwing in the transmission for FREE and you pay for the installation cost of the dealer. Our attempt to wave the 1,000 didn't go anywhere, so we didn't replace it specially since the 2nd dealer did NOT suspect there was a problem w transmission.
Good luck and read my post about torching our MDX in front of their corporate headquarters if Lexus sponsors it.
#616 of 967 Re: Honda Recall [dc1225]
Aug 05, 2011 (10:35 am)
Your link doesn't work, must have been pulled.