Last post on Nov 04, 2013 at 9:10 AM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#345 of 995 Re: 2001 MDX just diagnosed with transmission problem [accountingprof]
Aug 09, 2010 (3:21 pm)
Let the dealer know that you are aware of others having this problem, mention "class-action lawsuits" and "good faith compensations". I bet they offer something.
If you get a new transmission, the waranty is 3 years/36k miles. That's the amount of time you'l have to replace your Acura with a Ford, or something else. I got a new transmission at 107k miles on our '03 MDX and they paid 90%, but I'll never buy Honda/Acura again because they TRIED to screw me at first. I held my ground.
#346 of 995 What about the new 2010 6 speed tranny?
Aug 09, 2010 (4:29 pm)
Won't this place less stress on the TC? So it's a cheap & dirty fix unless they redesigned the TC too. Anyone have info on the 2010 possibilities??
#347 of 995 Follow up to my July 27 Post
Aug 10, 2010 (5:47 pm)
Long story short. The dealer said that Acura offered "good faith" compensation to replace my TC, leaving me to pay a $500. I asked the dealer whether Acura had now come up with a satisfactory replacement for the faulty TC unit, to which he of course answered yes. Anyways, I took the offer given my car is over 5 years old and has over 60,000 miles on it. Dropped the vehicle off yesterday and just picked it up this evening. A couple of things of note on my service receipt:
- "Goodwill per DSM09824"
- "warranty deductible = $500"
Hope this is the end of my transmission problem.
#348 of 995 Re: Follow up to my July 27 Post [MHirt1]
Aug 12, 2010 (10:02 am)
I was wondering if any canadian mdx owners had acura paid for their transmission replacement? I tried calling an acura dealer and quoted dsm09824 and they said there is no good will extention or any recall campaign with this vehicle. This sucks because all mdx's are assembled in the same plant and so it makes no logical sense for acura to only extend this goodwill deal to americans and not canadians. if you are canadian and have delt with the transmission problem with acura please post a response.
#350 of 995 2002 Acura MDX Transmission Problem
Aug 14, 2010 (6:53 pm)
Acura MDX comes with a transmission cooler only if a towing package in installed. If you have experienced transmission failure, did your car come with a transmission cooler.
#351 of 995 ACCURA MDX TRANSMISSION
Aug 15, 2010 (1:00 pm)
We recently had the transmission fail in our 2003 Accura MDX with about 90,000 miles. We had it towed to the dealer who quoted us $4200 to fix it, We got it down to $3900 and authorized them to fix it, The next day my wife heard from a friend that Accura was having problems with their transmission. I called the repair rep at the dealer and he tells me that he knows of no recalls or problems. I then search the internet and find this forum. I take down the Bulletin number mentioned, call the service guy with the number and they later called back and agreed to fix it for $900.
Knowledge is power but really it should not have come to this.
#352 of 995 "judder" recall
Aug 16, 2010 (4:49 am)
I looked up the recall on the 2005 MDX. I was never contacted about it. When I was experiencing vibrating at about 30-40mph I was told it was the torque converter. I was under an extended warranty and it was covered by the dealership.
#353 of 995 Re: ACCURA MDX TRANSMISSION [pat113]
Aug 16, 2010 (5:45 am)
Your situation was exactly like our 2003 MDX with 107k miles. We got our final price down just as you did. Acura claims that your new transmission has been cured from defects. Nobody will say what it is but I suspect it to be electronic related. There was no way that all the clutches, gears and bearings just "wore out".
But due to our hassles and mistrust towards Acura, our next car will be a Ford.
#354 of 995 2004 MDX Torque Converter needs to be replaced!
Aug 16, 2010 (10:04 am)
I have 97000 miles on my 2004 MDX. All fwy miles. Have serviced my MDX only at the dealership in Glendale CA ever since I brought it there. So, they have all my service records. So, I took it in for the 90k (a bit late) service and asked to check my transmission out since I've heard so many problems with them. Lo and behold, not only did I need two motor mounts to replacement, my Torque Converter need to be replace-ie new transmission. So, they offered to pay for half and I would have to pay for the balance $1800 and the motor mounts on top of that ~$300-500. I wasn't too satisfied with this price, so I contacted the 800 Customer Service for Acura. Then on Friday, I get a call from the service rep, that they district service manager(?) would lower it to $1300 with 3-5 yrs and/or 36,000miles warranty. I'm still not happy with paying anything. I spoke to the Customer Service this morning and they won't budge on the price and that's their final offer. I've expressed my love and loyalty to Honda and Acura since 1987, Service Bulletin 06-003 and complete service history at the dealership. Now my question is, should I start a letter campaign, call everyday to get them to lower the price, call an attorney-threaten "Class Action Lawsuit" or simple put my tail between my legs and give up? Any suggestions would help. Thanks!