Last post on May 06, 2013 at 9:22 AM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#321 of 967 File a Complaint with the NHTSA ! ! ! ! ! ! ! ! !
Jul 22, 2010 (6:05 am)
At last check, there were 15 complaints filed with the NHTSA (National Highway & Transportation Safety Administration) regarding the torque converter issue (vibration/shudder/grinding between 20-50 mph while accelerating). I would encourage everyone who is following this link to take a few minutes and file a complaint. The web site is as follows:
Also, the NHTSA has issued a "service bulletin" for this exact same problem for all Acura's for model years 2003-2004. To view the service bulletin, go to the following web site:
Enter NHTSA item# 10022468 in the "quick search" box. Once you get the record, click "get summary" and you will see the exact explanation as follows:
"Torque converter shudder or vibration between 35-40 mph"
This is exactly the same problem that is so prevalent with the 2005 and on Acura MDX and Honda Pilots. Do not understand why a service bulletin has not been issued for more recent model years???????
#322 of 967 complaint regsitered
Jul 22, 2010 (8:01 am)
I registered my complaint with NHTSA today.
#323 of 967 Re: complaint regsitered [wallabyguy]
Jul 22, 2010 (6:47 pm)
Good.....I wish everyone who has contributed to this forum would have filed a complaint. If so, there probably would have been a recall by now. Anyway, I was in the same situation as you were. Over a year out of warranty. I was also offered 75%, but said I wasn't satisfied. I finally mentioned "class action suit" and that seemed to get their attention and they came back and agreed to pay 100%. I would ask whoever you are talking to at Honda "what is the next appeal step". Good luck.
#324 of 967 Re: complaint regsitered [kpsmith999]
Jul 23, 2010 (5:16 am)
Did it fix your problem? Why does it work on some, but not on others? This is the second time mine has been in and I am hearing something already. They put new transmission in the second time...59k.
#325 of 967 Re: File a Complaint with the NHTSA ! ! ! ! ! ! ! ! ! [kpsmith999]
Jul 23, 2010 (6:43 am)
Filed complaint. Dont know if that will help those who still own one of these clunkers. Also, if it results in a class action suit, would I be included even though I have traded the vehicle in for another?
#326 of 967 Re: complaint regsitered [lori24]
Jul 23, 2010 (12:21 pm)
For now....the noise has gone away. I have read several instances whereby a replacement has developed the same problem. I am no engineer, but I am inclined to believe this is either a design problem or the preplacement parts are also defective and after awhile the problem manifests itself again. I would keep good records, record the sound if you can and keep taking it back to the dealership and complaining. I know this is a time consuming problem, but the more times you take it in the better your chances are to build a case for future repairs.
#327 of 967 Re: File a Complaint with the NHTSA ! ! ! ! ! ! ! ! ! [gbreda]
Jul 23, 2010 (12:24 pm)
If a class action law suit does develop, I would think it would include any current or previous owners that suffered any financial loss or who require a fix. I am not a lawyer, but I am very sure the suit would be drafter this way.
#328 of 967 Re: File a Complaint with the NHTSA ! ! ! ! ! ! ! ! ! [kpsmith999]
Jul 23, 2010 (12:55 pm)
If a class action does develop and it's like most other settlements, you will probably get a coupon for something like a free oil change and the lawyers will make millions!
#329 of 967 Re: File a Complaint with the NHTSA ! ! ! ! ! ! ! ! ! [JBaumgart]
by steve_ HOST
Jul 23, 2010 (1:06 pm)
You've been reading the same articles that I have.
A case in which the only winners are lawyers (MSNBC)
Probably get further just hiring your own lawyer to chase 'em.
#330 of 967 Re: A Bigger Problem than I thought [tpulak]
Jul 23, 2010 (1:13 pm)
I also own a 2004 MDX that we purchased new. At about 60K the "grinding" noise started. We took the MDX to our Local dealer in Louisville and they could not duplicate the noise.
A month ago we took our MDX in for the 100K service at the dealer in Indianapolis to see if they could hear the noise and like most everyone else it was the Torque Converter. After a letter to Acura, and several calls to Acura customer service they would only agree to cover part of the cost and our price would be over $1800.
We have been quoted by a local Transmission store a price of $1200. Does anybody have a time line of how many miles before the TC begins to tear up the transmission? We are still trying to get Acura to pay for more, or all of the cost, but I don't want to let it go for much longer and take a chance of making things worse.