Last post on Nov 04, 2013 at 9:10 AM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
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#301 of 995 transmission/torque converter
Jul 14, 2010 (12:24 pm)
i own a 2005 acura mdx and once the car reached approximately 100,000 miles, i started to experience vibrations at speeds between 40-50 mph. once the car reached 106,000 miles, i took the car to an acura dealer in nj. there, they diagnosed that my car's torque converter was broken and they replaced for $2,800. i called acura for financial assistance, but they turned me down after they "carefully" reviewed my case. i complained to the NHTSA. my friend has a 2004 mdx and he had the same problem as me. i think that we should all complain to NHTSA to pressure acura to fix the problem and we should try to pressure them to provide financial aid. we all know that the product is faulty and the car that costs over $45,000 new should last more than 100,000 miles.
#302 of 995 Re: transmission/torque converter [omdx05o]
Jul 14, 2010 (1:23 pm)
I agree, but the problem is they don't know what causes the problem so therefore they don't know how to fix it. I had torque converter replaced dec 09 then june2010 bad again this time they replaced transmission/torque converter. They are not sure this is the solution either. If they don't have a sure fix, what happens next? I've only had this car 8months. Since I got it back my AC smells foul, not sure what to think, I do know it didn't smell when I took it to them. Frankly, I am really sick of this car, don't have any faith in it at all, .thinking about unloading it
#303 of 995 Just the Tip of the Iceberg !!!!
Jul 14, 2010 (1:58 pm)
Just so everyone who follows this thread is aware, there are several other threads reporting the vibration/grinding 35-40 mph transmission problem (torque converter). The tread entitled "Acura MDX Torque Converter Scam" and "Acura MDX Repairs & Maintenance" also have reports of this same issue. Also, if you look at the Honda Pilot forum, there are several complaints of this very same issue with Honda Pilots. If you search for Canadian Pilot and MDX forums, you will find once again many reports of the torque converter problem. If there are say 500 complaints between all these forums specifically addressing the vibration/grinding noise while accelerating between 25-50 mph, it is obvious that there are probably thousands of Pilots and MDXs that have this problem. Many owners probably got their transmissions repaired under warranty. Many may have just born the cost if their vehicle is out of warranty and many may not be computer savy to investigate this issue on the internet. This is a much bigger problem than any one forum can address. There are probably many vehicle owners that have this problem and are not aware either because they never turn their radio down to hear it or have been told that the dealer cannot reproduce it. It would certainly appear that this issue would be a prime candidate for a "class action law suit". I am sure there are several law firms that specialize in "class actions" that would love to get there hands on this issue!!!
#304 of 995 Re: Just the Tip of the Iceberg !!!! [kpsmith999]
Jul 14, 2010 (3:25 pm)
I'm game, lets get it going, something needs to be done!!
#305 of 995 Re: 2005 Acura MDX Torque Converter Problem Update [kpsmith999]
Jul 15, 2010 (9:45 am)
Am having the same problem with my acura and the dealer wants to charge me $2500 to fix the problem. Can you give us more info on the steps you took to address the problem with honda? Thank you.
Jul 15, 2010 (9:54 am)
Ask for the Honda Representive for your area, bitch, scream show them this site, they are quite aware of the problem, some people say that honda picked up the entire thing, most like myself end up paying about $1000,. but that was two years ago, this problem is happening more as the vehicles age, Don't let them imtimidate you.
Get into it your 100% in the right and never mind about warrenties, its their problem all the way. Good Luck
Jul 15, 2010 (10:05 am)
I had the problem start at 40k miles with my 2005 MDX. We took it to the dealer and they said they could not replicate the issue and that the car was showing no codes so it was fine. We've continued to drive the car since then with the problem. Now with almost 100k miles, I've become so concerned about it, I took it to another dealer. Well guess what problem I have. Now that I'm out of warranty, Acura is turning their back on covering it 100%. I've been offered 75% but I think its very unfair when I have documented proof that we had the problem while under warranty and the dealer disregarded the problem. I'm really caught here because otherwise we have really enjoyed the car. I hate to go the class-action route but Acura is backing us up against a wall. The regional service rep will not talk to me directly even though I have been so calm and collected when discussing the matter with the service manager and Acura Customer Service that they've remarked how collected and pleasant I am. I'm very disappointed in Honda. I have quite a following on many online forums and regional owners groups. If this doesn't get resolved, it's going to get very ugly for them.
#308 of 995 Re: 2005 Acura MDX Torque Converter Problem Update [irismarise]
Jul 15, 2010 (11:28 am)
Sorry to hear you are having the same problem. What worked for me was the following steps:
1. Open a case file with Honda America at 1-800-382-2238 then press 5.
2. Mention that you have researched this issue on the internet and that their are a large number of reports of this very same problem with both Honda Pilots and Acura MDXs. Also state that the nhtsa.gov complaint site has 29 complaints of which 14 are for transmission and 11 are for the 30-40 mph grinding/vibration issue for the 2005 Acura MDX.
3. They may offer to pay 50-75%, but continue to press the issue and ask for a district manager to review your case. Also, if that does not work, ask what the next level of appeal is and state that you want to take your complaint to the next level.
Unfortunately, you basically have to "wear them down". If all else fails, state that you are considering initiating a "class action law suit" given the large number of complaints you have read for this very specific problem. In almost all cases, the fix is to replace the transmission torque converter.
#309 of 995 Re: 2005 Acura MDX Torque Converter Problem Update [kpsmith999]
Jul 15, 2010 (1:02 pm)
I have 2006, with same issues, do we know for sure transmission/tc is the fix? I was told by dealer when they did the work on mine, "Acura doesn't know if that will fix the problem for sure, because they have had them come back with the same problem". The tc was replaced in dec 09, june2010 transmission/tc I've had the car 8months. I hope this is the fix but, honestly I don't believe it. Honda needs to step up and make this right. I hope in my case this fixes it. Do TC make any sound? I hear something between 25mph and 45 not any vibration just maybe a small growl, I hope this is normal! Good Luck Everyone who owns one.
#310 of 995 Re: 2005 Acura MDX Torque Converter Problem Update [lori24]
Jul 15, 2010 (4:43 pm)
The "growl" you hear is not normal. The noise is perceived differently by different people. Some call is a vibration, some call it a grinding sound and some have referred to it as a shuddering sound. What all have in common is that it occurs upon acceleration between 25-50 mph (usually 30-40 mph). It starts out intermittently and eventually will occur upon every acceleration (and also becomes more pernounced). Replacing my torque converter did eliminate the noise, however, I have read several reports of the problem reocurring in the future. I have read that some owners are getting the problem fixed and then selling their vehicle before the problem reoccurs (sad commentary on this problem). I would continue to monitor you transmission sounds (radio and a/c off) and at the first signs of trouble, report the problem to your dealer. Good luck!