Last post on Dec 08, 2013 at 1:46 PM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
Go to NHTSA to file a safety complaint.
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#273 of 996 Re: 2003 MDX transmission failure [evazhang21]
Jun 21, 2010 (1:51 pm)
Our '03 MDX transmission failed at 107k miles. We had an extended warranty that expired a month before the failure. It was our second Acura from this dealer. I argued to the dealer's service rep. that paying the $4,500 for a new transmission was unacceptable considering Acura's reputation of a premium quality vehicle. We found this blog on Edmunds and told them we were aware Acura was covering up a defect.
They called Acura in CA a few times, Acura first offering to pay 75% then a few days later to pay 90%. We took that offer.
Acura will pay for some costs. Make the dealer call Acura in CA. Tell them that you know these transmissions are defective. Report them to the Better Busness Bureau if they won't reduce the charges. Print out some of these blogs for documentation.
PS...your new Acura transmission will have a 3yr./36 month warranty. Use it up, then buy a Ford. That's what we'll do.
#274 of 996 Re: 2003 MDX transmission failure [jslivon]
Jun 21, 2010 (2:46 pm)
Well done...They are clearly aware they have a problem on their hands with the 2003 MDX transmissions but they are still trying to keep it quiet by settling with individuals who complain. It is just a matter of time before someone is killed in an accident because of this. Meanwhile, evazhang should follow your advice.
#275 of 996 Re: 2003 MDX transmission failure [evazhang21]
Jun 21, 2010 (2:49 pm)
See John's reply and follow his advice. Good luck...and let us know the outcome.
#276 of 996 Re: Second to third gear shift problem [busbar]
Jun 21, 2010 (5:48 pm)
My 2001 transmission (115k miles) presents a similar problem since 80k miles. It goes to neutral when I'm slowly accelerating. It commonly happens after a stop due to congested traffic, speed bumps, on slightly uphill surfaces, etc. To continue I need to manually shift it to first or second gear.
My Acura dealer has never found the problem, as it doesn't happen when the employee test the vehicle.
I have had the transmission repaired three times since then (by an Honda certified mechanic). That fix the problem for a day or two and then it starts to slip again.
Any ideas how to fix the problem?
#277 of 996 Well...
Jun 21, 2010 (7:43 pm)
Good news and bad news. My dealership finally came around, offering to pay 50%. Not being the original owner (I've heard that Acura gives better treatment to original owners) I opted to take it. Now, after reading what others have gotten, I feel I might have not gotten the best deal. Still, it cost me $2080 out the door, and that's far better than the $4500 they originally quoted. Guess I can't complain *that* much.
#278 of 996 2003 MDX transmission failure 80% off
Jun 22, 2010 (10:50 am)
Thanks to you all.
The dealer just called and offered 80% off of the total service. That's $1200 plus tax. It is much better than $5000, so I took it.
He first called yesterday afternoon and offered $1800, and I told him the information I got from John, but he asked me to offer the record of the proper maintenance, which I don't have. I insisted that the problem is their defective transmission which is even on the Wiki("The 2003 - 2006 models transmissions have so far shown the same failure rates and costs thousands to repair".) and I would complain if they don't offer better number.
I think it's their stratagem to budge a little bit every time until you get tired and give up. If anybody has the same situation, just remember to argue with them. The information from this website sure can help.
I hope Acura could be honest with their products and recall the defective parts as soon as possible before any tragedy happens. Again, I will never buy another car from Acura in the future. I just paid $1200 tuition to learn that.
#279 of 996 Re: 2003 MDX transmission failure 80% off [evazhang21]
Jun 22, 2010 (10:21 am)
Hi All, I have been following all the posts here and had to respond! First, I am now the owner of a 2010 MDX,- husband thereafter got himself the TL - both very nice! Secondly I was the previous owner of a Jeep Commander - bought it brand-spanking new in '07 and truthfully right out of the box, if you will, had one 'major' issue after another with it and not minor issues either over-all. Unloaded it in perfect body shape and low-low miles this past March buying the MDX. Anyway I took myself off the jeep repair and maintenance forums happily - of which I was one of the many forum stars almost weekly writing in about this or that and placed myself on the acura one. Over-all happily the acura forum seems a tad boring in comparison in that there are not tonnes of daily problems and reports, of that I am delighted! My purpose for sharing here is due to one of the many major problem's I'd had with the commander people started asking me how it was remedied and eventually it was. Equally asking where it was taken care of etc. - the dealership and manager began getting telephone calls and appointments being set up for their same problem to be fixed even for out-of-state folks (I should have requested commission) and the dealership began reading - big-time ALL the forums (which in my opinion I believe they should anyway) !!! That, in my opinion, is a good thing over-all and when you've really got issues - send them to the forum to read on all others with the same problems. At least that's our take! Anyway as acura seems mild in comparison - I am now believing I should sign up for another make I'm eventually going to be looking to get in trouble with - and start following the forums on that - might make me realize (which i didn't when buying the jeep) that looks can be deceiving - loved the look of the commander but boy oh boy what a mobile it was and the color should have been yellow for sure - in shop more than with me at times! Anyway glad you got a better deal due to help w/in - mobile networking works well!! Best,
#280 of 996 2005 MDX Transmision Grinding/Vibration @ 35 mph
Jun 26, 2010 (6:00 am)
Starting around 30,000 miles, I began to notice a vibration/grinding noise while accelerating through 35 to 40 mph. The noise would last for 10 to 15 seconds and then stop. I took my MDX into my Acura dealer at 35,000 miles while it was under warranty and they said they could not reproduce the problem. The problem continued to worsen however I was now out of warranty. I did some research on the internet and found 14 reports of the exact same problem on the NHTSA (www.hntsa.gov). Out of 30 total complaints, 14 were this specific transmission problem. I also found a 2004 MDX service bulletin (#6003; NHTSA # 10022468) that states "Torque converter shudder or vibration between 35 and 40 mph". I presented this info to the Acura dealer and they acknowledged the problem and agreed to pay for 75% of the torque converter replacement (the care is 6 years old and has 45,000 miles). Why hasn't someone started a class action law suit regarding this problem given the significant amount of data pointing to a general problem?
#281 of 996 2006 MDX vibration 20 - 40 mph
Jun 30, 2010 (10:02 am)
Sounds like everyone else's problems, except that the used car dealer from which I bought this car has gone to great lengths over the past 10 months to avoid diagnosing, avoid fixing and even cover up that there even IS a problem! Taking it to an authorized Acura dealer this week and plan to specifically ask them to check out and fix the torque converter and/or transmission. Only 1200 miles left before warranty expires so in panic mode at this point. Hopefully Acura makes good on this issue.
#282 of 996 Re: 2006 MDX vibration 20 - 40 mph [mjwd]
Jun 30, 2010 (8:14 pm)
If Acura dealer says they cannot reproduce the problem, point them to the NHTSA complaints for 2004, 2005 and 2006 MDX's. There was also a TSB (technical service bulliten) issued for the 2004 model year for this exact same problem. Good luck.