Last post on Nov 04, 2013 at 9:10 AM
You are in the Acura MDX
What is this discussion about?
Acura MDX, SUV
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#269 of 995 2003 acura MDX torque converter
Jun 07, 2010 (6:19 pm)
My car is at the dealer for an intermittent problem that started even when the car was still under warranty. The car would shudder when coasting at around 50mph but once it starts accelerating, it is fine. I was told that the problem is with a torque converter and was quoted $2500 (parts $1100 plus labor).
They said that it is no longer under warranty and so I have to pay the full amount.
The car only has less than 75k miles on it. What course of action can we take since looking through the Internet postings, this seems to be a common problem with Acura and I feel that they should take responsibility for fixing the problems at their cost.
#270 of 995 Cost of Repair
Jun 08, 2010 (4:55 am)
Don't accept their proposal. I had the same problem with the torque converter, here
on Long Island in New York, the dealer charged me $1000. and Acura picked up the rest. My vehicle had 92,000 miles at the time. Acura knows that they make a
lousy product and want to pass along the buck. Make some noise, insist to speak
to an Acura rep. Don't accept what they are trying to do to you. These are expensive autos and they should stand behind their product. Good Luck
#271 of 995 Re: 2006 acura mdx tranny (t converter) problems [kobbe]
Jun 18, 2010 (6:41 pm)
I have a 2006 acura mdx that just turned 70000 miles. While driving at 15 to 30 mph it makes a high pitch grinding sound. Let me know what you have learned and if the dealer compensated you for anything. Thank You,
Nick email nickntiffanymsn.com
#272 of 995 2003 MDX transmission failure
Jun 21, 2010 (11:29 am)
I have a 2003 MDX, which had a transmission failure when I was driving it last week. It was a terrible experience, since I stopped in the express way. I had to drive it to the curb using the 12 gear and had it towed to the dealer.
The dealer said the transmission has a internal failure, so it has to be replaced. They offered $4,700 for the service.
I am very disappointed with Acura. The millage of my car is only around 70,000 miles. As a luxury brand, this is intolerable.
The dealer is negotiating with Acura right now and I hope they can offer a little discount, because $4700 is totally over my budget.
But no matter what, I don't think I will ever buy another Acura.
#273 of 995 Re: 2003 MDX transmission failure [evazhang21]
Jun 21, 2010 (1:51 pm)
Our '03 MDX transmission failed at 107k miles. We had an extended warranty that expired a month before the failure. It was our second Acura from this dealer. I argued to the dealer's service rep. that paying the $4,500 for a new transmission was unacceptable considering Acura's reputation of a premium quality vehicle. We found this blog on Edmunds and told them we were aware Acura was covering up a defect.
They called Acura in CA a few times, Acura first offering to pay 75% then a few days later to pay 90%. We took that offer.
Acura will pay for some costs. Make the dealer call Acura in CA. Tell them that you know these transmissions are defective. Report them to the Better Busness Bureau if they won't reduce the charges. Print out some of these blogs for documentation.
PS...your new Acura transmission will have a 3yr./36 month warranty. Use it up, then buy a Ford. That's what we'll do.
#274 of 995 Re: 2003 MDX transmission failure [jslivon]
Jun 21, 2010 (2:46 pm)
Well done...They are clearly aware they have a problem on their hands with the 2003 MDX transmissions but they are still trying to keep it quiet by settling with individuals who complain. It is just a matter of time before someone is killed in an accident because of this. Meanwhile, evazhang should follow your advice.
#275 of 995 Re: 2003 MDX transmission failure [evazhang21]
Jun 21, 2010 (2:49 pm)
See John's reply and follow his advice. Good luck...and let us know the outcome.
#276 of 995 Re: Second to third gear shift problem [busbar]
Jun 21, 2010 (5:48 pm)
My 2001 transmission (115k miles) presents a similar problem since 80k miles. It goes to neutral when I'm slowly accelerating. It commonly happens after a stop due to congested traffic, speed bumps, on slightly uphill surfaces, etc. To continue I need to manually shift it to first or second gear.
My Acura dealer has never found the problem, as it doesn't happen when the employee test the vehicle.
I have had the transmission repaired three times since then (by an Honda certified mechanic). That fix the problem for a day or two and then it starts to slip again.
Any ideas how to fix the problem?
#277 of 995 Well...
Jun 21, 2010 (7:43 pm)
Good news and bad news. My dealership finally came around, offering to pay 50%. Not being the original owner (I've heard that Acura gives better treatment to original owners) I opted to take it. Now, after reading what others have gotten, I feel I might have not gotten the best deal. Still, it cost me $2080 out the door, and that's far better than the $4500 they originally quoted. Guess I can't complain *that* much.
#278 of 995 2003 MDX transmission failure 80% off
Jun 22, 2010 (10:50 am)
Thanks to you all.
The dealer just called and offered 80% off of the total service. That's $1200 plus tax. It is much better than $5000, so I took it.
He first called yesterday afternoon and offered $1800, and I told him the information I got from John, but he asked me to offer the record of the proper maintenance, which I don't have. I insisted that the problem is their defective transmission which is even on the Wiki("The 2003 - 2006 models transmissions have so far shown the same failure rates and costs thousands to repair".) and I would complain if they don't offer better number.
I think it's their stratagem to budge a little bit every time until you get tired and give up. If anybody has the same situation, just remember to argue with them. The information from this website sure can help.
I hope Acura could be honest with their products and recall the defective parts as soon as possible before any tragedy happens. Again, I will never buy another car from Acura in the future. I just paid $1200 tuition to learn that.